​​​​​​​​Citizens Advice Jersey provides a confidential mediation service. They have trained professionals to help you resolve a dispute. All parties involved have to agree to the mediation.

Examples of disputes that community mediation can help to resolve include:

• disagreements between neighbours (for example, overhanging trees, boundary disagreements, parking infringements​)
• disagreements between landlord and tenant over tenancy agreements and deposits
• disagreements of a minor nature (for example, over the quality of workmanship and service)

If the dispute involves a sum of money it must be for less than £10,000.

Booking a mediation session

Complete the application form

Mediation sessions take place in Citizens Advice offices at St Paul's Community Centre. The sessions are on Tuesdays, Wednesdays and Thursdays between 3.30pm and 5.30pm.

It is expected that sessions will last no longer than 2 hours each and each party will be charged £20 for this service.

Citizens Advice Jersey
St Paul's Community Centre
New Street
St Helier
Jersey
JE2 3WP

Community Mediation on Citizens Advice Jersey website

Tel: 01534 724942

Service originally created and funded by:​

The Jersey Legal Information Board
Royal Court House, St Helier, JE1 1BA