Citizens Advice Jersey provides a confidential mediation service. They have trained professionals to help you resolve a dispute. All parties involved have to agree to the mediation.
Examples of disputes that community mediation can help to resolve include:
- disagreements between neighbours (eg overhanging trees)
- disagreements between landlord and tenant over tenancy agreements and deposits
- disagreements of a minor nature (eg over the quality of workmanship and service)
If the dispute involves a sum of money it must be for less than £10,000.
Booking a mediation session
Complete the application form provided.
Mediation sessions take place in Citizens Advice offices at St Paul's Community Centre. The sessions are on Tuesdays, Wednesdays and Thursdays between 3.30pm and 5.30pm.
It is expected that sessions will last no longer than 2 hours each and each party will be charged £20 for this service.
Citizens Advice Jersey
St Paul's Community Centre
Jersey Citizens Advice website
Tel: 01534 724942
Service originally created and funded by:
The Jersey Legal Information Board
Royal Court House, St Helier, JE1 1BA
Tel: 01534 441361