Employment - breach of contract.
[2019]JRC014
Royal Court
(Samedi)
6 February 2019
Before :
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J. A. Clyde-Smith, Esq., Commissioner, and
Jurats Olsen and Grime.
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Between
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Amar Alwitry
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Plaintiff
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And
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The States Employment Board
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Defendant
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Advocate S. M. J. Chiddicks for the Plaintiff.
M. Temple, Esq., Solicitor General for the
Defendant.
judgment
INDEX
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Paragraphs
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1.
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Factual overview up to
dismissal
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6-20
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2.
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Factual overview after
dismissal
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21-35
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3.
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Facts as shown by
documentary evidence
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|
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Interview
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36-42
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Start date
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43-56
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Job plan
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57-77
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Termination of contract
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78-102
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4.
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Evidence of witnesses
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|
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Mr Alwitry
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103-144
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Mr McLaughlin
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145-159
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Mr Downes
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160-188
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Mr McNeela
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189-198
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Dr Luksza
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199-205
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Mr Siodlak
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206-223
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Mrs Body
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224-233
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Mr Riley
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234-253
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5.
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Contract of employment
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254-266
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6.
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Construction of contract
of employment
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267-287
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7.
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Did Mr Alwitry repudiate
his contract of employment?
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288-319
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8.
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Whistleblowing
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320-329
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9.
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Was the SEB entitled to
terminate Mr Alwitry’s contract of employment for cause under Schedule
18.2.1?
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330-342
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10.
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Summary on liability
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343-344
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11.
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The Johnson Exclusion
Area
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345-366
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12.
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Exemplary or punitive
damages
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367-373
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13.
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Conclusion
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374
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the commissioner:
1.
By his
Order of Justice of 13th January, 2017, the plaintiff (“Mr
Alwitry”) brings claims of breach of contract, tortious conspiracy to
and/or inducement to cause the defendant (“the SEB”) to breach his
contract of employment and/or defamation of him, arising out of his employment
by the SEB in 2012 and for which he claims punitive or exemplary damages.
2.
On 20th
July, 2018, the Court ordered that the trial should be limited to the issue of
liability and whether Mr Alwitry’s claims in damages (estimated by him at
just under £8M) come within what is known as the “Johnson Exclusion
Area” and is therefore limited to the contractual notice period, together
with what is known as the “Gunton Extension”.
3.
Shortly
before the hearing, Mr Alwitry gave notice that the claim in defamation was to
be limited to a single letter dated 15th November, 2012, as pleaded
in paragraph 93(b) of the Order of Justice, and withdrew the remaining claims
in defamation.
4.
The
hearing took place between the 19th September and the 2nd October
2018. On 27th September,
2018, after evidence had closed, Mr Alwitry withdrew the remaining defamation
claim and the claims relating to tortious inducement of breach of contract and
tortious conspiracy, leaving extant only his claim in breach of contract and
his claim for punitive/exemplary damages.
5.
Before we
go into detail of the events in question, it is helpful to set out a brief
summary by way of overview of the facts which are not in dispute.
Factual overview up to dismissal
6.
The SEB is
a body corporate, established under the Employment of States of Jersey
Employees (Jersey) Law 2005, whose function, inter alia, is to employ persons on behalf of the States of
Jersey. Its functions in relation
to employment of staff at the General Hospital had been delegated to the Health
and Social Services Department (“the HSSD”). At the material time
the chief executive officer of the HSSD was Ms Julie Garbutt.
7.
At the
material time the relevant persons holding management positions at the General
Hospital comprised Mr Andrew McLaughlin, interim managing director, Mr Martyn
Siodlak, an ENT surgeon and joint medical director, Dr Andrew Luksza, a senior
physician and joint medical director, Mr Richard Downes, a consultant
ophthalmologist and clinical director, Mr Anthony Riley, a human resources
director of the HSSD (which includes the General Hospital) and Mrs Angela Body,
the director of operations. Medical
directors rank above clinical directors.
8.
Mr
Alwitry, who was brought up and educated in Jersey, is a consultant
ophthalmologist and in 2012 was employed as a consultant ophthalmologist at
Derby Hospitals NHS Foundation Trust (“the Derby Hospital”). He has four young children and his wife,
a general practitioner, was employed at the East Leake Health Centre in
Derby.
9.
Mr Alwitry
had undertaken locum cover in the Ophthalmic Department of the General Hospital
in 2008 and 2009, and knew the two consultants in that department, namely Mr
Downes and Mr Bartley McNeela. Mr
Alwitry’s father, now retired, had also been a consultant ophthalmologist
working in that department.
10. In or around June 2012, the General Hospital
advertised a vacancy for the permanent appointment of a third consultant
ophthalmologist. Mr Alwitry was interviewed on 1st August, 2012, and
was the successful candidate. He
was offered the post on 8th August, 2012. Issues arose over the date upon which he
would start work as a consultant, but on 15th August, 2012, it was
agreed that he would start work on 1st December, 2012, on a
part-time basis, three days a week, moving to full-time work on 11th
February, 2013.
11. He gave three months’ notice of his
resignation from his post at the Derby Hospital on 21stAugust, 2012
and signed his contract of employment with the SEB on 24th August,
2012. It is not in dispute that it
came into force unconditionally.
12. Issues then arose over the agreement of Mr
Alwitry’s “Job Plan”,
which sets out the “Programmed
Activities” or “PAs”
for short, each lasting four hours, which he would undertake from 11th
February, 2013.
13. On 9th October, 2012, Mr Downes
e-mailed Mr Alwitry confirming that the Job Plan he had issued to Mr Alwitry on
24th September 2012 “will be
implemented” and warning Mr Alwitry “that making too many demands at this stage of your appointment
is unlikely to bode well for your future relationships in the
organisation!”
14. Mr Alwitry telephoned Mr Downes the next day,
10th October, 2012, verbally accepting the Job Plan, a conversation
that Mr Downes cannot recollect, and on the same day, Mr Alwitry contacted the
British Medical Association (“the BMA”), the doctors’ trade
union, for its advice, in particular over the number of PAs he had been given
in the Job Plan, namely 11.5, when his contract stipulated he would have to
work 10 PAs.
15. In late October 2012, Mr McLaughlin, through Mr
Riley, sought legal advice from the Law Officers’ Department as to the
risks and consequences of withdrawing a job offer. That advice was that Mr Alwitry’s
maximum legal remedy would be limited to his salary over the three
months’ notice period and any incurred costs associated with his move to
Jersey.
16. On Monday 12thNovember, 2012, and at
Mr Alwitry’s request, the BMA contacted Mr Brian Jones, a medical
staffing manager at the General Hospital, to discuss “a delicate issue” surrounding Mr Alwitry, who had
“run into a few problems with the
consultant lead”, which he would like to apprise him of, for the
purpose of “avoiding any future
conflict”. On Tuesday 13th
November, 2012, a meeting took place at the General Hospital between Mr
McLaughlin, Mr Siodlak, Dr Luksza and Mr Riley, in which it was agreed to
withdraw Mr Alwitry’s offer of employment. Mr Downes was not present at the
meeting, because he was attending a conference in the United States.
17. Having referred the matter to the SEB for its
support, Mr Riley wrote to Mr Alwitry on 22nd November, 2012,
withdrawing what he described as the offer of employment and stating that any
contractual relationship to the extent that it existed was to be treated as
terminated.
18. It was agreed by the parties that an important
part of the background to the contract of employment of Mr Alwitry, and which
forms part of the matrix of facts, is the Verita report of January 2010,
following the death of Elizabeth Rourke on 17th October, 2006, as a
result of a medical accident after a routine operation in the day surgery unit
at the General Hospital. One of the
findings of the report was that there was a long-standing culture of individual
rather than teamwork at the General Hospital and a strong impression of senior
practitioners working in relative isolation. A key recommendation was to strengthen
the role of the clinical directors and leads in running the hospital so that
there was a clear management structure, and a culture where openness and
patient safety was encouraged. Mr
McLaughlin had been employed as an interim managing director to implement the
recommendations of the Verita report.
19. There is much flesh to be added to the bones of
this brief overview, which we will do shortly, but it can be seen that Mr
Alwitry’s contract of employment was terminated by the SEB just over a
week before he was due to start work at the General Hospital, and when he had
resigned from his consultancy post with the Derby Hospital.
20. The case of the SEB is that Mr Alwitry’s
behaviour over the preceding period justified his summary dismissal. It alleges that his manner of interaction
with his future colleagues and senior hospital management was such that it
fundamentally undermined their trust and confidence in him.
Factual overview after dismissal
21. Following Mr Alwitry’s dismissal, and as
anticipated by the hospital management, the SEB came under pressure from Mr
Alwitry, his family, Mr McNeela and many others to reinstate him.
22. All the members of the senior management,
namely Ms Garbutt, Mr McLauglin, Mr Riley, Mr Siodlak, Dr Luksza, Mr Downes and
Mrs Body attended a meeting of SEB on 18th December, 2012, when it
was decided by the SEB inter alia:-
(i) That the post made vacant should be filled by
the HSSD as soon as practicable, and
(ii) Mr Riley should conduct a review of the
recruitment process conducted by HSSD as soon as possible, and report his
findings to the SEB.
23. On 8th January, 2013, the SEB,
having reflected on its decisions of 18th December, 2012, rescinded
the instructions to Mr Riley, and decided to keep the post open until it had
met later. On 18th
January, 2013, the SEB deferred launching an independent review in order to
pursue a dispute resolution process.
24. On 14th January, 2013, a letter was
sent by the senior management to Senator Ian Gorst, the Chief Minister and
chairman of SEB, signed by Mrs Garbutt, Mr McLaughlin, Mr Siodlak, Dr Luksza,
Mr Downes, Mrs Body and Mr Riley, making it clear that they did not see
re-engagement of Mr Alwitry as a way forward, and the grave and serious
consequences to the hospital service if the medical leadership and the hospital
directors were to be seen to be overruled and undermined.
25. Ms Michelle Haste of CMP Resolutions was
appointed by the SEB to explore the potential for mediation to resolve the
dispute between Mr Alwitry and the hospital managers and senior clinicians at
the General Hospital. At a meeting
of the SEB held on 21st February, 2013, it was reported that she had
indicated strongly that Mr Alwitry remained convinced that he had done nothing
wrong and that the senior managers and clinicians remained clear that
employment of Mr Alwitry could not be accepted for operational reasons. In those circumstances, she was clear
that a successful outcome via mediation would be unlikely. It was proposed that Mr Riley should
travel to the United Kingdom, accompanied by a specialist mediator, to meet
with Mr Alwitry, in order to explain the position of the HSSD in “clear and unambiguous terms”.
That meeting never took place.
26. In March 2013, the SEB commissioned a report
from an independent HR consultant, Mr Paul Beal to review the robustness and
integrity of the recruitment process and the decision making process from the
offer stage until the decision to rescind the offer of employment. He issued his report on 8th
April, 2013, and whilst finding that the recruitment process was poor and not
comprehensive and making a number of recommendations, on the key issue of the
decision to dismiss he reached this conclusion:-
“The team have a wealth
of experience on these matters; dealing with Consultants can be a challenge for
senior managers in a Hospital setting.
The context of the service in Jersey has to be taken into consideration.
The team have been on a journey in the last few years after the Verita report
and have made great progress in taking the services forward and now have
clinical engagement. The concerns
around [Mr Alwitry’s] attitude and behaviour before taking up his post
rightly concerned the senior team.
The team took a reasoned and well thought
through approach, taking soundings on the matter from the law officers,
informed SEB of their view and took the appropriate action based on clinical
need and service delivery. I
believe they followed due process to try and resolve the issues with [Mr
Alwitry] on his start date and that they tried to seek agreement on the Job
Plan with him.
Clearly the trust and
confidence between the employer and [Mr Alwitry] has broken down and this was a
reasonable response to the situation at the time. [Mr Alwitry] appears to lack insight
into his part in this situation he now finds himself in, which is most
unfortunate for him as a consultant.”
27. On 8th July, 2013, Mr Alwitry
submitted a claim for unfair dismissal to the Jersey Employment Tribunal, from
which it is clear that he was still seeking reinstatement. That application was withdrawn by letter
dated 4th December, 2014.
28. On 13th September, 2013, and
following claims submitted by Sinels, Advocates, on behalf of Mr Alwitry, the
SEB commissioned a report from the then Solicitor General. He was asked to investigate the
circumstances surrounding the recruitment of Mr Alwitry. In his report of 17th February,
2014, he reached these conclusions:-
“2 I have reached the
following conclusions:
3. On
1st August 2012, Mr Amar Alwitry was offered the position of
Consultant in Ophthalmology at Jersey General Hospital following a successful
interview. Mr Alwitry was the best
candidate and there is no doubt he possesses clinical skills that would be of
great benefit to the Island. Mr
Alwitry was due to start work on 1st December 2012.
4. From
1st August until 13th November 2012, there were a series
of discussions between Mr Alwitry and the Jersey hospital which were unusual
and, from the hospital’s point of view, extremely challenging.
5. On
13th November 2012, the hospital management concluded that the
relationship with Mr Alwitry had broken down and was dysfunctional. I agree that the relationship was
dysfunctional by 13thNovember.
6. Mr
Alwitry’s employment contract was terminated by letter dated 22ndNovember
2012.
7. In
the circumstances, it was reasonable for the hospital management to terminate
the employment contract.
8. However,
the procedural aspects of this case are unsatisfactory:
(a) There
was a failure to investigate and properly understand an email the hospital
received on 12th November 2012.
Instead, an assumption was made about the email and that assumption was
a reason for the decision to terminate the contract.
(b) Although
there was no legal obligation to do so, the hospital management should have
provided Mr Alwitry with an opportunity to respond to the criticisms made of
him prior to the termination of the contract.
(c) Mr
Alwitry was notified of the decision to terminate extremely late in the day in
a manner that does not reflect well on the hospital.
9. If
an appropriate procedure had been followed, I have concluded that the outcome
would have been the same in this case.
A proper investigation of the 12th November 2012 email would
have provided confirmation of the dysfunctional relationship and revealed
allegations of bad faith. I have
interviewed Mr Alwitry over several hours.
I have been unable to reconcile much of his testimony to the other
evidence in the case. It was hard
to detect any sign of an acceptance of responsibility for the events I describe
below. Further allegations of bad
faith have been made or raised for my consideration.
10. This
is not a case where it is appropriate to consider reinstatement. As I have already indicated, the merits
of the decision cannot be criticised and the continued pursuit of allegations
of bad faith is not conducive to rebuilding a broken relationship.
11. I
advise that the hospital management receive further training in respect of
employment law and the importance of procedure.”
29. On 29th October, 2014, Mr Alwitry
applied for disclosure orders against the SEB, pursuant to the Data
Protection (Jersey) Law 2005, following the making of a number of previous requests. The application was resisted by the SEB,
but orders for access to two classes of documentation were made by the Court on
25th February, 2016.
30. On 16th and 17th March,
2016, the States Complaint Board (“the Complaints Board”) sat to
hear evidence in respect of a complaint made by Mr Alwitry pursuant to the Administrative
Decisions Review (Jersey) Law 1982.
We have not been shown the terms of reference, but it would seem that
the board was considering only the issue of the procedure adopted when Mr
Alwitry’s contract of employment was terminated. The grounds for making the decision and
patient safety issues were not to be addressed. Accordingly, the SEB relied on the
evidence of Mr Riley, who was the only witness heard by the Complaints
Board. Mr Alwitry did not attend,
due to ill health.
31. Following a detailed forensic analysis of the
documentation, the Complaints Board concluded that the action of the SEB in
terminating the contract of employment with Mr Alwitry was unlawful, in that it
represented a clear and fundamental breach of contract by the SEB. It was scathing in its criticism of the
SEB:-
“8.4 The decision to
‘withdraw’ Dr Alwitry’s contract of employment was contrary
to law, unjust, oppressive, based on irrelevant considerations and misunderstandings
as to the factual position and conclusions on alleged facts and law that could
not have been reached by a reasonable body of persons properly directing
themselves as to the facts and law, and was in breach of the fundamental
principles of natural justice applicable to the circumstances of this case.
Consequently we are unanimous in upholding the complaint in accordance with the
provisions of Article 9(2) of the Administrative Decisions (Review) (Jersey)
Law 1982, namely that the decision –
(a) was contrary to law;
(b) was
unjust, oppressive or improperly discriminatory, or was in accordance with a
provision of any enactment or practice which is or might be unjust, oppressive
or improperly discriminatory;
(c) was based wholly or partly on a
mistake of law or fact;
(d) could
not have been made by a reasonable body of persons after proper consideration
of all the facts; or
(e) was
contrary to the generally accepted principles of natural justice.
8.5 There are many reasons for reaching
that conclusion…They include, in no particular order of priority, the
following:
8.5.1 Dr Alwitry was given no opportunity to answer the
charges against him before the final termination decision was taken: he was not
even aware of any charges against him before his contract was terminated.
8.5.2 Dr Alwitry was allowed no right of appeal,
notwithstanding that a right of appeal was clearly set out in the employment
contract.
8.5.3 The persons raising the charges against Dr Alwitry were,
to all intents and purposes the same as those who took the decision to
terminate the contract. There was
absolutely no independent review of the charges brought. Given that there was no independent
review body in place to consider the charges brought by the Hospital clinicians
and management, the former Minister for Health and Social Services and the
States’ Employment Board should have done more than merely ‘rubber
stamp’ the decision of the hospital management. This they singularly failed to do. The minister failed to exercise any
scrutiny of the decision and the SEB seemed concerned only that the decision
should not attract the attention of the Health and Social Services Scrutiny
Panel. This was particularly
inexplicable as they had directly received third party evidence in complete
contradiction of the submission of the Hospital management.
8.5.4 At no time was Dr Alwitry given a fair hearing, or
indeed a hearing at all. At the SEB
meeting at which the hospital management decision to terminate the contract was
ratified, a large delegation of those senior members of the Hospital staff
– clinicians and management – making the allegations were present,
in order to put additional pressure on the SEB. That could not have happened if the
decision to terminate the contract had been arrived at following an independent
review of the charges brought.
8.6 The Board makes no finding as to
whether, had there been a properly independent review of the claims made in
respect of Dr Alwitry’s behaviour, such review would have been likely to
find in favour of the employer or the employee. That was not within the terms of
reference set out by the Board. It
is however appropriate for us to make it clear that there was nothing produced
to the Board during the hearing which could, in the Board’s view,
reasonably justify the summary termination of Dr Alwitry’s contract of
employment.”
32. On 4th October, 2016, the SEB
published a detailed response to the findings of the States Complaint Board,
rejecting its conclusions. Whilst
it acknowledged that the procedure prior to the decision to withdraw the offer
of employment could have been better, it stated that the General
Hospital’s overriding motivation in withdrawing the offer of employment
was to prevent the creation of a dysfunctional Ophthalmic Department in the
interests of the General Hospital and the Island overall, and because it had
lost trust and confidence in Mr Alwitry.
33. The SEB complained that the Complaints Board
had not conducted the hearing in accordance with its terms of reference, and
that it had strayed into areas that it had specifically and repeatedly told the
SEB and Mr Alwitry that it would not deal with, such as the reasonableness of
the decision to withdraw Mr Alwitry’s contract of employment.
34. Following the receipt of further written
submissions from both Mr Alwitry and the SEB, a reply from the Complaints Board
was presented to the States on 2nd December, 2016, in which it
rejected the SEB’s response, describing it as “deeply unsatisfactory”, and saying this inter alia:-
“The present case is one
of the worst examples of a public authority disregarding fundamental principles
of fairness and contract law that this Board has seen in the long collective
experience of the three members.
The fact that the SEB and the Hospital apparently cannot grasp this
basic point is deeply worrying. It
is a matter for which they ought to be censured.”
35. These proceedings were issued on 13th
January, 2017, and at the final hearing, the Court heard evidence from Mr
Alwitry, Senator Gorst, Mr McNeela, Mrs Claudia Alwitry (Mr Alwitry’s
wife), Mr McLaughlin, Dr Luksza, Mr Downes, Mr Siodlak, Mrs Body and Mr Riley. It also had expert reports on the issue
of patient safety.
Facts as shown by documentary evidence
Interview
36. Mr Alwitry was still in his post at the Derby
Hospital in the period leading up to his contract of employment with the SEB
being terminated, and the majority of his communications with the General
Hospital were conducted via e-mail exchanges which tell much of the story. It is helpful, therefore, to track those
e-mail exchanges before referring to the evidence of the witnesses.
37. Because Mr Alwitry had undertaken locums at the
General Hospital previously, he and Mr Downes knew each other and there are
e-mail exchanges between them in March, 2012 about the possible appointment of
a third consultant to the Ophthalmic Department. For Mr Downes the appointment was urgent,
and as he said in an internal e-mail to Mr Jones on 16th May, 2012:-
“There is a real urgency
in relation to this appointment, since we are not having much luck with locums,
and waiting lists are going through the roof.
I would suggest the job is
advertised with immediate effect …..”
38. The post was advertised in or around May 2012,
with a closing date of Friday, 22nd June, 2012. The advertisement read:-
“CONSULTANT IN
OPHTHALMOLOGY (to commence Winter 2012)
Applicants are invited for the post of Consultant in Ophthalmology;
a special interest in a sub speciality is desirable. This post is based at the General
Hospital in Jersey. The postholder
will work as part of a 1 in 4 rota.
The successful applicant will join a team with two Consultants and
two middle grades in a Department that provides the sole eye care service to
the population of Jersey and visitors to the Island. The postholder will be expected to share
in the case of eye patients through Out Patient and Theatre Sessions and
contribute to the management of the Eye Department along with training,
teaching and audit”
The applicants were invited to view the job
description in a government website, which unfortunately is no longer
available, although the Court was given a copy of the job description that was
used later for Mr Alwitry’s replacement, which we were told would have
been in very similar terms.
39. Mr Alwitry submitted his application online on
18th June, 2012. In the
section dealing with his present post, he set out his job title, when he
commenced work, the name of the hospital and its address, his final salary, the
description of his responsibilities and his reason for leaving, where he wrote “Moving home to Jersey”. Under “Notice Period”, he wrote “Six months”.
40. Interviews took place on 1st August,
2012, with an interview panel comprising Mr McLaughlin, Mr Downes, Mr McNeela,
Mr Oliver Leeming, a medical staffing officer, Dr Graham Prince, a consultant
in anaesthetics, Dr Alan Thompson, also a consultant in anaesthetics, and a
representative of the Royal College of Ophthalmologists.
41. Mr Alwitry acknowledged in evidence that his
actual notice requirement with Derby Hospital was three months, not six months,
and it became clear during the hearing that three months is the established
notice period for consultants within the NHS wishing to terminate their
contracts. Mr Alwitry explained
that he wrote down six months because this was the notice he required before
taking up the post in Jersey, in particular to enable his wife, who is a
general practitioner, and their four young children to be moved over to
Jersey. His wife was required to
give a minimum six months’ notice of termination of her contact.
42. The issue of Mr Alwitry’s start date and
his notice period was not raised at the interview, either by any member of the
panel or by Mr Alwitry, and Mr McLaughlin and Mr Downes had not picked up the
reference to six months in Mr Alwitry’s application form.
Start date
43. Shortly after the interview, Mr Downes
telephoned Mr Alwitry to inform him that he had been the successful
candidate. There was some
discussion between them as to the start date, and the possibility of Mr Alwitry
starting on a part-time basis. This
is clear from the letter written by Mr Leeming to Mr Alwitry on 8th
August, 2012, enclosing a contract of employment and a number of other
documents including in particular the job description, in which he said this:-
“Please kindly advise us
of a definite start date. I have
put the start date as 12th November 2012. If that needs to change please let me
know. Richard Downes has indicated
that you would like to start initially on a part time basis, 3 days a week to
allow you to return to the UK to your family and help with childcare. From speaking to Richard I understand
that you will be able to resume full time duties from around 4th
February 2013”.
44. There followed an exchange of e-mails between
Mr Alwitry and Mr Downes on 8th and 9th August 2012 in
which Mr Alwitry raised the difficulties he would have in flying to and from
the Island and his need to get back to Derby on a Thursday, in order to look
after the children. He asked Mr
Downes to stick with the original six months he had put in his application
form: “I promise I did put it in
the application form – please check with [Mr Leeming]”. He planned to start on Monday 11th
February, 2013, acknowledging that this was not what Mr Downes had wanted, and
suggesting that a locum be employed for that six month period.
45. Mr Alwitry received a congratulatory e-mail
from the panel member Dr Thompson to which he responded on 10th
August, 2012:-
“Hi Alan. Just to let you know my planned start
date is 11th Feb. Would have liked to start sooner
but logistics are impossible. No
idea about timetable or when my lists will be. Just realised that if they dump Friday
afternoon on me then it may fall on you too. Sorry. Looking forward to working with
you. Cheers Amar.”
46. The reference to dumping Friday afternoon on
him is reference to his being allocated Friday operating, as part of his Job
Plan. Mr Alwitry’s resistance
to Friday operating played a major role in the Job Planning process, which followed
after his contract of employment had been signed.
47. Mr Alwitry’s request to start on the 11th
February, 2013, led Mr McLaughlin to write a letter to him on the 10th
August, 2012, of a kind he said he had never written to a prospective
consultant before, stating that the offer of employment would be withdrawn
unless Mr Alwitry was able to confirm by 15th August. 2012, that he
would be in post in Jersey by 1st December, 2012. That letter, which was sent by e-mail,
was followed by a telephone conversation between Mr McLaughlin and Mr
Alwitry. According to Mr
McLaughlin, whose evidence we accept, it was a long telephone conversation in
which he explained why it was necessary for Mr Alwitry to start on 1st
December, 2012, and in which he rejected the various options being put forward
by Mr Alwitry.
48. Following that call, Mr Alwitry e-mailed Mr
Leeming, asking him to inform Mr McLaughlin that there was no mention of a
start date in any of the literature sent out. He then e-mailed Mr McLaughlin still
pressing for a later start date notwithstanding his earlier conversation:-
“Thanks for the
conversation today. Have received
your letter and fully understand the position. Sorry I’ve caused you and [Mr
Downes] hassle. It was never my
intention to be difficult. I have
asked Med Personnel to check and there was never any mention of a November
start date in anything sent out – I honestly am not trying to pull a fast
one – not one person mentioned or discussed a start date until after the
interview – all any of the literature said was Winter 2012 which I
erroneously presumed was any time up to Spring 2013!
As previously discussed if I
could start the three day a week thing on 1st Jan and then start
properly on Feb 11th that would really help me out. From Jan to Feb I’d have no
problem doing 6 clinical sessions on the Monday to Wednesday – i.e.
clinics and theatres to catch up for what I’d miss in Dec. If I started in December I’d end
up taking leave anyway which defeats the object of attempting to catch up with
activity.”
49. On 13th August, 2012, Mr Alwitry
e-mailed Mr Downes, saying that the ultimatum from Mr McLaughlin had shaken him
a bit, and “to be honest, if this
is typical of the management style of the hospital, I am wondering if it is the
sort of place I want to spend the rest of my life working in”. He said he had spoken to the BMA and one
of his “old school mates, who is an
employment lawyer at Benest”.
Whilst Mr Downes had been understanding of his family circumstances, Mr
Alwitry said “clearly management
don’t/won’t listen to the clinicians. If I do decide to walk away, it is not a
reflection on you and [Mr McNeela] - would have been a pleasure working with
you both.” The impression was therefore given that even before the
contract had been signed he was consulting with his union and taking legal
advice.
50. In a further email that day to Mr Alwitry, Mr
Downes explained the pressing need for a consultant to be in post as soon as
possible and why a start date of February 2013 would not be acceptable:-
“The post was created
principally to deal with patient throughput within the department, waiting list
times were the principal driver.
Funding was made available to support an interim long term locum, a post
which has proven impossible to fill (with the exception of the odd week here
and there) for a variety of reasons, principally geographic. The waiting lists continue to rise hence
the pressing need to have someone in post ASAP. There is no reason to believe we will be
any more successful in locum recruitment for these next few months than
previously.
A start date of February will
not be acceptable for the above reasons, but the department could manage with a
start date, and limited working conditions, as per my earlier email. We are very keen to accommodate your
situation as much as practicable but this cannot be at all costs, hence the
compromise suggestion.
Please get back to me with your
thoughts, specifically in relation to the above - clearly you need to be
comfortable with working here.”
51. Mr Alwitry’s response showed that he had
been discussing the issue of his start date, and the stance taken by Mr
McLaughlin, with a number of people within the General Hospital, including Mrs
Body, Mr McNeela and Dr Luksza and, questioning why a start date earlier than
February was really necessary, he gave this indication to Mr Downes of his
approach to hospital management:-
“I want us to portray a
united front (you and I at least) to the rest of the hospital and not be seen
to be struggling through no fault of our own before we even begin. This whole thing is embarrassing for us
as a department and it could have been avoided if [Mr McLaughlin] had taken a
balanced view. I made it clear on
my application that I could not start for six months specifically to avoid this
sort of problem.
[Mr McLaughlin’s] threat
to withdraw the job offer has upset [his wife] and got my back up too. If I do end up coming still then
I’m sure me and you will have many arguments with management over the
years and I will be led by you in them however on this occasion [Mr McLaughlin’s]
intransigence is adversely affecting my whole family for no firm reason I can
fathom.
I think he thinks that I want
the job so much that I would come anyway regardless of what he says or
does. He’s sadly mistaken.
I am asking him to reconsider
and allow me my 11th Feb start date. We could use the funds from my wages for
those ten weeks to get extra sessions done to keep us afloat until I can start
properly. If he still says no then
I guess I take it up the ladder or walk away. I still am devoted to coming over and
working with you and [Mr McNeela] (I think we’d make a great team!) but
not at any cost particularly if that cost is to my family.
Will keep you informed.”
52. In an e-mail to Mrs Body on 14th
August, 2012, Mr Alwitry informed her that he was sending a formal response to
Mr McLaughlin which had been checked by the BMA—no such formal response
would appear to have been sent. He
reiterated that his application form had stated clearly that he required six
months’ notice and if the 1stDecember start date was so
critical, it should have been raised either in the advert or in the job
description or before or during the interview. He then asked if she could let him know
what damage would occur with a February start versus a December start date, to
help him understand the situation, but that “really
the decision is whether I come at all”. He ended by offering to come over in
December 2012 and do some free clinics for no pay if that would help.
53. That prompted this internal email comment by Mr
McLaughlin:-
“Hmm. This really is not what I would have
expected. If he doesn’t want
to come he doesn’t have to. I
need to speak to [Dr Luksza] and I think we should take advice from [Mr Riley]
because, even if he does deign to grace us with his presence in December, this
chap looks like trouble and if we can I think we should withdraw our offer and
take the other candidate while he is still available.”
54. Mr Downes commented, again in an internal
e-mail, that:-
“This certainly requires
careful managing: he has contacted both the BMA and a local employment lawyer
as well as many other people on the Island. I expect that he will have already been
in touch with [Ms Garbutt] and perhaps [Deputy] Anne Pryke.
[Mr Alwitry] was made aware at
our informal discussions that I expected the new Consultant to start asap since
we had had a miserable response to several adverts for a long term locum. I presumed that, as an established
Consultant he would be aware of the usual 3 month start date; further that he
would have mentioned a proposed delay since it appears that there was never a
plan to move before next July: the latter did not happen. I am also
confused. If he wants the post then
he should accept it as offered. I
am no longer sure that we know the complete picture but if this is an example
of things to come then I agree with [Mr McLaughlin].”
55. On 15th August, 2012, the deadline imposed by Mr McLaughlin,
Mr Alwitry confirmed by e-mail that he would start on 1st December,
2012, saying that he would be sending a formal letter in the post with some
queries and comments “about the way
this whole situation has been handled….. The communication here has been
sub optimal and a lot of difficulty and soul searching could have been avoided
if someone/anyone (including me) had discussed a start date in advance of the
interview.” No formal
letter was received. Notwithstanding this, he made a last ditch unsuccessful
attempt to change the start date: “One
last ditch attempt – if I’m starting on 1st December and
then taking leave over Xmas as agreed with [Mr Downes] that means that I am
only working for 2 weeks before the start of Jan – would that two weeks
make that much difference? Could I
not make a fresh start 1st Jan? Worth a try”.
56. On 21st August, 2012, Mr Leeming
sent Mr Alwitry a revised permanent full-time contract signed by him on behalf
of SEB commencing on 3rd December 2012 (the 1st and 2nd
December being a weekend) with an addendum outlining the reduced working
pattern that would be in effect until 11th February, 2013, when he would
move to a full-time timetable. On
the same day, Mr Alwitry resigned his post at the Derby Hospital. The contract was signed by him on 24th
August, 2012, at which point it became binding and, for all purposes,
unconditional.
Job Plan
57. We will come to the contract of employment in
more detail later, but it recited at clause 6 that the parties had already
agreed a prospective “Job
Plan” which would have been contained in the job description, which
is no longer available. Clause 7.1
stated that the Job Plan would contain ten PAs with a timetable value of four
hours each.
58. Clause 6 provided that Mr Alwitry and his
manager would review the Job Plan annually, in line with the provisions of
schedule 3 of the “Terms and
Conditions of Service” which form part of the contract. Schedule 3, which is entitled “Job Planning” sets out the
general principles at paragraph 3.1.1:-
“3.1.1 Job Planning will be based on a
partnership approach. The manager
and clinician will prepare a draft Job Plan, which will then be discussed and
agreed with the consultant. Job
Plans will list all the H&SS duties of the consultant, the number of
Programmed Activities for which the consultant is contracted and paid, the
consultant’s objectives and agreed supporting resources.”
59. Schedule 4 set out an appeals procedure where
it had not been possible to agree a Job Plan in which Mr Alwitry or his manager
could refer the matter to a panel, comprising a person nominated by the Chief
Executive, a person nominated by the consultant and the medical director. If any problems were not resolved by the
panel, then the matter would be forwarded to the Chief Executive for final
resolution.
60. In early September 2012, Mr Alwitry and Mr
Downes were in e-mail correspondence over Mr Alwitry’s Job Plan for the
initial period from 3rd December, 2012, to 11th February,
2013, when he would start working full-time. The Job Plan for this first period was
resolved, but difficulties arose in relation to the Job Plan when he started
full-time work. On 5th September,
2012, Mr Alwitry emailed Mr McNeela with some general observations about the
Job Plan that must have been attached to the job description, expressing the
wish that he should be able to go home for weekends when he was not on call, in
order to see his children. His
family were not due to come to the Island until July, 2013.
61. It is clear from Mr Alwitry’s e-mail of
16th September, 2012, to Mr Downes that he had also been discussing
his Job Plan with Ms Carol Hockenhull, the Eye Clinic sister, and Ms Judith
Gindill, the theatre sister. He set
out his wish list to Mr Downes in this way:-
“Essentially, if we can
sort the timetable so that I have clinic Monday AM, theatre Monday PM, theatre
Tuesday AM and Fridays my two sessions off in lieu of on-call I’ll be
happy – the rest I’m not fussed about. Have spoken to [Mr McNeela] about this
and he seems happy but obviously I need to make sure you’re OK with it
and it is workable/ok for the logistics of the department.”
62. Mr Downes responded on 24th
September, 2012:-
“Timetable now sorted
– not all adhering to your wish list but it is the best I can do at
present!”
The timetable he set out showed Mr Alwitry
doing a surgery unit and out-patient department on Thursday afternoon and main
theatre surgery and out-patient department on Friday morning in alternate
weeks. These were alternated with
the Obstetrics and Gynaecology Department.
Mr Downes said it “may be
possible to negotiate so that you do DSU [Day Surgery Unit] lists only –
I have sown the seeds, but not taken it any further since you have stated a
requirement for next day theatre availability.” It also showed Mr Alwitry doing 11.5 PAs,
more than allowed for in the contract, which caused him to e-mail Mr Leeming on
24th September, 2012, asking for confirmation as to the contractual
position. Mr Leeming confirmed that
his contract was for 10 PAs, without giving an explanation as to the additional
1.5 (for which there is a simple explanation namely that every consultant was
given an additional 1.5 PA to compensate for the free use of the General
Hospital’s operating facilities for their private practices).
63. Having received the timetable proposed by Mr
Downes, Mr Alwitry e-mailed Ms Gindill on the 24th September, 2012,
under the heading “Theatre
slots”, and raised the issue of alternating Friday morning theatres:-
“Been looking at the
proposed timetable for me.
The Friday morning alt main
theatres I’m not happy about – I’m not keen on operating the
day before a weekend when we have no junior cover to review the patients if
there are any complications and also I tend to bring back patients for review
on day one which obviously wouldn’t work on a Saturday. Besides that it also messes up my chance
of getting back to see the missus and the four kids! – they aren’t
joining me till mid July”.
64. She responded saying that he had been sent an
old version of the Job Plan, and giving him what she hoped was the final
version, which had no alternating main theatre surgery on the Friday. Mr Alwitry responded on 25th
September, 2012 saying he was “really
happy” with this timetable, making this comment:-
“Also operating on a
Friday when you have no junior staff on at the weekend to look after them if
things don’t go to plan produces significant clinical risks.”
65. However, Ms Gindill emailed again on the 25th
September, 2012, saying that having spoken to Mr Downes, Mr Alwitry would be
having the alternating Friday main theatre surgery sessions. She added this:-
“I have taken 6 months to
get all parties to agree to these timetable changes, and as you can imagine, I
cannot go back now and make any other changes ….”.
66. Mr Alwitry came back to Ms Gindill on 29th
September, 2012, in an email not copied to Mr Downes, asking if she had had any
joy speaking to Mr Akin Famoriyo, the consultant gynaecologist, about allowing
Mr Alwitry to do every Thursday afternoon in the Day Surgery Unit, adding
this:-
“Even if he could do it
just until July when my family come over to join me that would be a great
help…….. I would have
hoped my senior colleagues could have sorted it for me but clearly the support
isn’t there.”
He then went on:-
“I am not trying to be
difficult. The need to get over to
see my family is important to me but isn’t the main thrust of this move
to try and avoid Friday operating.
This Friday operating issue has
been debated before and was the source of problems in the past. I had understood that the arguments were
made and that the lack of junior support at the weekend was an acknowledged
reason for avoiding eye lists on a Friday.
In fact [Mr Downes] argued vociferously against Friday operating when he
first started – my dad thinks he still has scanned copies of those letters
from [Mr Downes] so he’s going to try and dig those out for me
–should make interesting reading considering that now he suddenly thinks
it’s ok.
Anyway, I am unhappy operating
on a Friday when we have no junior cover over the weekend. What happens if I get complications and
have to bring people back? My
glaucoma cataracts I like to bring back to check their eye pressures anyway as
they are at risk of pressure spikes.
We’re a top heavy speciality without junior worker bees to look
after patients at weekends. I will not compromise patient safety. If we had a junior who was there anyway
and could do a ward round then it’s fine but as it is I do not want to
risk my patients.
He then went on to put forward a series of
solutions as follows:-
“If I do keep the Friday
operating slot I will need to secure agreement from all my colleagues that they
will be happy seeing my post-ops on Saturday mornings for me. It would not be many but they would need
to have pressure checks or more intervention if they are complicated
cases. I would want assurance
(written preferably) that the on-call person would be OK with that so that I
can ensure my patients do not suffer clinical risk/suboptimal care by being
operated upon just before the weekend.
OR
I get an extra PA for Saturday
morning to do a post-op ward round?
I’m not keen but if that is what we have to do I have no
choice. I would want a nurse with
me though so we can open clinic up.
OR
I simply ditch the alternate
Friday morning operating. I am not
entirely happy with this as it will mean I only get 1 ½ lists per week
and I would try and get another list somewhere sometime soon (by pestering
you!). It would also be detrimental
to the waiting lists which was one of the reasons for the third consultant
appointment.
OR
I only do extra-ocular surgery
on those Friday mornings – lids etc.
Seems a waste of main theatre time to me to be frank.
If you can’t secure the
Thursday afternoons for me I’ll have to make my arguments to [Mr Downes
and Mr McNeela] and if I don’t get any joy I’ll have to take it up
the ladder.
There is no rush. It’s not till February anyway.
If you’d
rather stay out of this or you’re being pressurised in any direction then
I’ll just have to try and sort it when I’m over in Dec.”
67. This e-mail refers to an earlier episode some
years before when Mr Downes had first joined Mr Alwitry’s father in the
Ophthalmic Department, Mr Alwitry’s father then being the sole ophthalmic
consultant in the Ophthalmic Department.
Mr Alwitry’s e-mail to Ms Gindill of 29th September,
2012, was forwarded to Mr McLaughlin, who forwarded it in turn to Mr Downes on
3rd October, 2012, with this comment:-
“Dear Richard,
This is perhaps a portent
……”
68. On 1st October, 2012, Ms Hockenhull
e-mailed Mr Alwitry, copied to Mr Downes (who was on annual leave) and Mr
McNeela and others, saying that she could not see these alternate sessions
working well, and that they would result in “clerical
chaos”, and would make staffing the clinics a nightmare. “I am not sure why instead of
alternate sessions, we could not have all day clinics Wednesday take away the
Monday morning and alternate Friday clinic, then if you are not operating, you
will have a long weekend?”
Mr Alwitry responded saying that he could see that his requests “seem to have been ignored” and
suggesting that their e-mail discussion should be between the two of them for
the moment. He said this about
operating on Friday:-
“The operating on Fri am
I’m not happy about – unless I have the agreement of all the
on-call people to come and see some of my patients post-op then I’m not
happy with doing intraocular surgery on a Friday for fear they will be left
over the weekend without any care.
[Mr Downes] actually made the arguments against a Fri eye list when he
started. My dad’s going to
dig out his letters from back then so should make interesting reading.
I’m hoping we can sort out so I do DSU every Thurs PM but we’ll
see.
Don’t really want to
ditch Mondays completely as that is supposed to be my on-call day – [Mr
Downes] wants Tues, [Mr McNeela] wants Wed, leaves Thurs or Monday – if I
do Thurs I can’t fly off until late Friday (silly flight times) to see
the kids. If I do Monday on-call it
will mean that I can fly off Thursday evening if I’m not operating on the
Friday. I have the two little ones
all day Friday so it would work out well.”
69. Mr Alwitry proposed his own clinic timetable
commenting:-
“I’m trying to sort out
timetable well in advance as if I do have to fly back to the Island on Sunday
and can’t leave till late Friday we need to try and find a nanny to help
out with the kids which will take time.”
70. On 2nd October, 2012, Mr Alwitry
sent a further e-mail to Ms Hockenhull over the clinic timetable:-
“Spoke to [Mr McNeela]
this evening. He’s really
kindly agreed to do Mondays on call leaving the Wednesdays on-call for me. I’d thus like to take you up on
your offer of clinic all day Wednesday.
I’m in clinic Thursday morning too if that’s ok. I do not want to do the alt Friday
mornings which works for you too.
This means I’ll be able
to fly back to the Island Monday morning 1st thing which means I get
all day Sunday with the family.
I’m over the moon as it will make the period till the end of the
school year (when they’ll all come over to join me) much more bearable.”
71. On 3rd October, 2018, Ms Gindill
confirmed to Mr Alwitry that the theatre timetable had been ratified the
previous Friday, but not with Mr Alwitry having the permanent Thursday day
surgery unit session, as Mr Famoriyo (the consultant gynaecologist) “was pretty adamant about keeping the
alternating week arrangement.
However I am sure once you are here, and you both have a face to face
conversation there may be room for manoeuvre. These things are usually best done in
person.”
72. On 7th October, 2012, on the eve of
Mr Downes’ return from leave, Mr Alwitry e-mailed him saying that whilst
Mr Downes had been away, he had been “seriously
thrashing out the clinic timetable” with Mr McNeela and Ms
Hockenhull. He raised the query
about the number of PAs he was being required to do over and above his
contractual obligation. He raised
the clinical necessity of having access to the theatre on the day following any
trabeculectomies (complex glaucoma operations) he carried out in which he
specialised. He then raised again
the issue of Friday operating:-
“Friday operating –
this is the exact same argument you had when you first started Richard and
really the same points you made back then still stand. I thought that the lack of junior
support at the weekend was an acknowledged reason for avoiding eye lists on a
Friday. What happens if you get
complications and have to bring people back? My glaucoma cataracts I like to bring
back to check their IOP as they can get big IOP spikes. We’re a top heavy speciality
without junior worker bees to look after patients at weekends. I think it introduces clinical risk and
suboptimal care for patients. If we
had a junior who was there anyway and could see post-op patients then
it’s fine but as it is I do not want to risk my patients floundering
unattended over the weekend.
73. He then set out the same solutions as he had
with Ms Gindill. He indicated he
would be over in Jersey on 22nd and 23rd October, 2012,
and would be happy to meet up and discuss this face to face with them both.
74. Having returned to the Island, Mr Downes sent
Mr Alwitry this e-mail on 9th October, 2012, copied to Mr
McLaughlin, Miss Body, Dr Luksza, Mr Siodlak, Mr Famoriyo, Ms Gindill, Mr
McNeela and Ms Hockenhull, which is worth setting out in full:-
“An awful lot of correspondence
in my absence has arisen consequent upon this email.
I feel it is important that you
fully understand the position concerning your appointment and timetable so
would make the following points for clarification.
As a department and
organisation we have made every effort to accommodate your interim requirements
from Dec to Feb 11. This has not
been the easiest exercise for many reasons not least of which is availability
of theatre space.
The timetable below will be
implemented for you from 11/2/13 which is the time that you agreed to commence
your full time commitments.
As I have made clear we cannot
provide you with what is not available – further you must understand that
your requirements have to fit in with everyone else. I have tried my utmost using what
influence I have to get the best possible arrangements for yourself but would
remind you that ‘last man in’ must accept that compromise at this
juncture is prudent.
I suggest you follow my advice
(below) with regard to your theatre sessions on Thurs/Fri.
Just to clarify my position
with regard to theatre allocation on taking up the post in Jersey about which
you do not appear to have the full facts.
Your father advised the appointments committee that I would only require
a single operating session and suggested that a weekly Friday afternoon session
would be adequate in spite of my protests at the time, sadly not supported by
my future colleague. I started with
this single session. It took me
many months in post before I was able to make any inroads in addressing this
wholly unsatisfactory arrangement.
If you have any further queries
/questions/concerns in relation to the above please address them to either
myself, [Mr McLaughlin or Mrs Body] rather than involving a myriad of different
individuals which simply serves to confuse. I would finally advise/warn you
that making too many demands at this stage of your appointment is unlikely to
bode well for your future relationships within the organisation!
I hope to see you when you are
next over later in the month.”
75. Mr Alwitry said he was shocked by this e-mail,
because it closed the door on any further discussions. He found it quite humiliating that it
had been copied to everyone.
Indeed, there were no further e-mail communications between Mr Alwitry
and the General Hospital from then until his contract was terminated.
76. Mr Alwitry says he then telephoned Mr Downes on
10th October, 2012, a call which his records show lasted 8½
minutes, and in which he says he verbally agreed the Job Plan as proposed by Mr
Downes and asked him to pass his apologies on to everybody, including Mr
Siodlak and Dr Luksza, and to explain that he was just trying to keep his
patients safe. Mr Downes has no
memory of that call, but accepts that it took place. He did not pass on any apologies as
requested.
77. Mr Alwitry was sufficiently concerned by the
tone of Mr Downes’ e-mail that he contacted the BMA on the same day,
saying that he was feeling “helpless
and quite distraught”.
From the notes kept by the BMA of his communications with them, it would
seem that his principal concern related to the PAs, and the fact that he would
be working 11.5 PAs, whilst only getting paid for 10. Mr Downes had not
responded to his question in relation to this. He also explained to the BMA the
problems that he had had trying to “sort
out” his proper Job Plan, adding this:-
“I have also got a
concern with the alternate Friday morning eye operating. We have no junior cover over the weekend
and I am concerned that if I get a complication or have to bring a patient back
for a check there will be no-one to look after them. I think this represents a clinical risk
and asked for assurance from my colleagues on the on-call rota that they would
be ok with reviewing my patients on the weekend when required. I said that I would endeavour to be
on-call myself when I was operating on a Friday but I could only cover one of
the two and the other I wanted assurances about. This was clearly deemed to be another
demand and sparked that email.
My father was a consultant in
Jersey and he worked with Richard Downes.
They had a very stormy relationship and were hardly speaking by the time
my father retired about 8 years ago.
I was hoping that the relationship with my father would not have any
bearing on how I was treated but it seems that that is not correct. The senior colleague he refers to when
he mentions the difficulties he had when he first started was my father. It seems that the son is suffering for
the sins of the father.
I have concerns about Friday
operating without willing cover over the weekend. I have issues that the timetable has too
many clinical sessions which is not fair.
I would also like clinics moved a bit so I can provide better and safer
clinical care for the patients which also has the support of the clinic sister
and the other consultant. Despite all this I have accepted my job plan to avoid
any problems. I can also tailor my
timetable to suit patient care as time goes by.
I do think that it’s
perfectly reasonable to discuss my timetable (as I did when I was appointed in
Derby) so I did discuss it with the theatre sister and the clinic sister. I guess things are done v differently in
Jersey which is something I’m sure I’ll get used to.
My current issue is the 11.5 PA
thing.”
Termination of contract
78. We now move to the internal hospital
communications that led to the termination of Mr Alwitry’s contract. Mr Siodlak responded to Mr Downes’
e-mail of 9th October, 2012, “Richard,
you can tell him that I [the medical director] do alternate Friday pm clinics
and if he doesn’t like it resign now!”
79. Mr Alwitry did come to Jersey on 22nd
and 23rd October, 2012, but he did not seek out either Mr Downes or
Mr McLaughlin or anyone else from the hospital management. He did, however, visit the hospital and
spoke to Ms Gindill, who reported to Mrs Body that he was still raising the
issue of operating on Fridays, which caused her to be nervous. Mrs Body referred this to Mr Siodlak,
who wrote this e-mail on the afternoon of 23rd October, 2012, to Mr
Riley, copied to Mr McLaughlin, Dr Luksza, Mrs Body and Mr Downes:-
[Mrs Body] tells me that the
newly appointed Eye consultant is getting even more demanding. This appointment will be a disaster and
we should withdraw his offer of a job before he gets here. Mark my words, he will make [a previous
consultant who was the subject of the Verita report ] seem like a walk in the
park!”
80. Mr McLaughlin then e-mailed Mr Riley, copied to
the same persons, but including Mr Leeming, saying:-
“I think it is fair to
say we are all becoming increasingly concerned at the reports we are getting
about our latest appointment … and he hasn’t even started yet. My experience has been that he will not
accept anything he does not like without an argument and when he doesn’t
get the answer he wants he tries someone else for a different result and so
on. Whenever we do call his bluff
he appears to back down but then starts the debate all over again. I suspect it will not be long before
either you, [Ms Garbutt] or the Minister hear from him and I feel it is most
important that we all hold the same line, so I propose that any negotiations
with him should be routed through me (or you if you would rather take this one
on!)”
81. On 24th October, 2012, Mr Riley
asked what these new demands referred to by Mrs Body were and how they differed
from the offer and the contract of employment, to which Mr Downes replied:-
“General concerns that
the timetable does not suit him and his needs. Not happy/prepared to operate on a
Friday. Feels PAs are in excess of
his contract (has apparent confirmation from HR that this is the case). These are observations based on his
discussions with other members of staff within and without Ophthalmology. He was visiting the Island on 22 and 23
Oct. but declined to discuss these concerns with myself, [Mr McLaughlin] or
[Miss Body] even though this was suggested when I last emailed him with his
definitive timetable.
He was advised at interview
that the timetable was under review and that the job contract included 6 PAs of
DCC [Day Care Clinic] (from memory since I do not have the contract to hand).
He made no mention of his
inability to commence the post in Nov.
So interim arrangements have been made until Feb 11 when his full time
timetable will be operative.”
82. Mr Leeming added:-
“He was a bit of a nightmare at the start but
once we agreed his reduced working hours and start date for Dec 3rd he
hasn’t mentioned anything else.
He has signed his permanent
contract and it has been agreed by [Mr Downes/Mrs Body] that he will start on 3rd
Dec, working a 3 day week until February when he will go full time.”
83. It would seem that in October 2012 Mr Riley had
started exploring the risks and consequences of withdrawing Mr Alwitry’s
job offer, with the start date now agreed and the contract of employment
signed. This generic advice was
received from the Law Officers on 30th October, 2012:-
““What are the
risks and consequences of withdrawing a job offer here in Jersey – with
start date agreed and contract signed”?
In the absence of local
authority on the point, the position here would likely reflect the position in
the UK because as a general rule Jersey adopts the same employment law
principles as adopted in the UK.
The salient points:
·
a contract of employment comes into force as soon as
there has been an offer of employment and an unconditional acceptance of that
offer (irrespective of whether a contract has been signed);
·
any withdrawal of an unconditional job offer will
constitute a breach of contract’
·
the prospective employee would be entitled to sue for
damages (an amount corresponding to payment for the period of notice to which
the employee would have been entitled had he or she started work and then been
dismissed).
Additionally:
·
care should be taken with regard to the reason for
subsequently wishing to withdraw; and
·
where there has been a conditional offer of employment
(i.e. subject to satisfactory references), the contract has not been formed if
the condition has not been satisfied and the employer is able to
withdraw.”
84. Mr Riley responded to this advice:-
“Thanks- that’s
useful.
Of particular value is the
quantum of risk – if it is ONLY the notice period that will be seen as a
worthwhile risk I suspect. The other point of note is the word
“unconditional” attached to the phrase about acceptance – I
might be able to draft something about him placing unreasonable
conditions”
85. The issue of unreasonable conditions was not
taken further, but withdrawal of the job offer was now on the agenda as the
headings to the internal e-mails “Withdrawal of offer” show. Mr Riley put the position this way in
his e-mail of 30th October, 2012, to Mr Siodlak, Dr Luksza, Mr
Downes, Mr McLaughlin and Mrs Body, copied to Mr Jones:-
Advice from the [Law officers]
is that to withdraw the job offer now creates a risk of litigation in the Royal
Court – however the remedy would only be 3 months pay – this would
be a cost pressure for the Ophthalmology Budget.
There are of course other
‘risks’.
1. Strong chance that he (and family) will play
this into the [Jersey evening Post].
2. Ditto with politicians – probably direct
to the Minister if not higher.
3. Do we have an alternative candidate?
4. If not do we risk locum costs if we have
protracted recruitment?
5. Do we have the appetite for this difficult
decision????”
86. Following a discussion within the management,
it would seem that a decision was taken that Mr Alwitry should first be written
to, in that on 31st October, 2012, Mr Downes sent Mr McLaughlin the
Job Plan saying this:-
“As discussed he needs to confirm all of these
arrangements and in particular his acceptance of 6 clinical sessions, mostly
fixed but some flexible to fit in with sessions when theatre is not available
to him i.e. once a month on Tues. mornings and certain Fri. mornings that will
be taken by visiting surgeons. He must also agree to make up his on-call duties
(approx 3 weekends) when in full time post and will be expected to cover on
call the 2013 Xmas week as he previously volunteered to do.
If he remains unhappy he should
be afforded every opportunity to seriously re-think his position. (In this unlikely event allow 5 working
days for a response – if not forthcoming then we make the decision for
him). If he remains unsure we would
reluctantly (sic!) agree to his resignation even at this late stage with no
financial penalty on either side.
Kindly also point out to him,
if only to make my life bearable, that my actions and involvement are entirely
in keeping with my required role as a [clinical director], and not in any way
personal decisions designed to make life difficult; rather the reverse.”
87.
It was
now four weeks before Mr Alwitry was due to start work, and preparations for
his induction were in progress.
This prompted him to contact the BMA on 6th November, 2012,
asking how he should play the induction process: “Do you want me to discuss my issues with them all, or keep my
head down and speak to HR before raising issues?”
88. On 12th November, 2012, he made it
clear to the BMA that he did not want to cause problems, but he did not want to
work 11.5 PAs, more than his fellow consultants who were on the same contract,
when he was only being paid and contracted for 10 PAs: “It’s just not fair”. The BMA advised that speaking to Mr Jones
(medical staffing manager at the General Hospital) and seeing what he suggested
would be a good way to proceed.
This proposal proved to have fatal consequences in so far as Mr
Alwitry’s employment was concerned.
89. On Monday 12th November, 2012, at 16:42,
a BMA representative contacted Mr Jones in this way:-
“Dear Brian
I trust you are well.
Can I call you to discuss a
delicate issue surrounding Dr Alwitry?
Dr Alwitry is a newly appointed consultant and is due to start working
full time in the new year and move to the Island. Dr Alwitry has run into a few problems
with the consultant lead and I would like to appraise you of the situation for
the purposes of avoiding any future conflict.
I am in my office on Wednesday. Can you let me know a good time when I
can call you?”
90. This was forwarded by Mr Jones to Mr Riley,
with the question “Where are we
with Mr Alwitry?”, to which Mr Riley responded at 16:58:-
“I think everyone is
agreed that we formally withdraw the job offer.”
91. Mr Jones then e-mailed Mr McLaughlin, Dr
Luksza, Mr Siodlak, Mr Downes and Mrs Body on 13th November 2012 at
10:07:-
“Mr Alwitry has referred
an unspecified matter to the BMA (see below) in relation to Richard
Downes. I have not spoken to the
BMA yet regarding this but this possibly strengthens our resolve to terminate
the contract accepted by Mr Alwitry giving three months’ notice.
Before I do this, I need to be
sure we are all in agreement and fully understand there may be subsequent
litigation that may incur the following penalties assessed by the lawyers as
minimal and to include…
As briefed earlier there may
also be media and politics related risks.
If we are in agreement to
terminate the contract [Mr Riley] will need to brief [Ms Garbutt] and the
Minister at the earliest opportunity.”
92. Mr Riley then briefed Ms Garbutt, indicating
that it had already been agreed to withdraw the job offer:-
“We have offered Amar
Alwitry the post of consultant in Ophthalmology with a December start date.
His behaviour and attitude
since accepting the post has been atrocious and the Medical Directors, Clinical
Director, [Mr McLaughlin] [Mrs Body], me and my team are agreed to withdraw the
job offer.
The financial consequences are
minimal and deemed an acceptable risk.
The ability to appoint another
quickly is very strong.
The risks are political –
his Dad was a consultant here and still lives in Jersey and will probably play
political cards.
The Medical and Hospital
directors will probably give me the mission of persuading [Deputy Pryke] it is
a risk worth taking/managing.
May need your
advice/support.”
93. A meeting took place, in the afternoon of 13th
November, 2012, attending by Mr McLaughlin, Mr Siodlak, Mr Riley and Dr
Luksza. There was a brief note of
the meeting, which was headed “Meeting to Discuss Mr A Alwitry”,
which read:-
“This meeting was held to
discuss the appointment of Mr A Alwitry, Consultant Ophthalmologist:-
Mr Alwitry’s
communication, attitude and behaviour since his offer of employment was accepted
with Health and Social Services was discussed, along with his subsequent
reporting of Mr R Downes to the BMA.
Those present agreed that, although regrettable, a withdrawal of
employment was required.
This issue had already been
raised at Ministerial level.
The decision was taken not to
discuss the withdrawal of the offer of employment to Mr Alwitry with Mr B
McNeela at this stage.”
Mr Riley then raised the matter with Mr
Christopher Stephenson, a director in the Human Resources Department at the
SEB, seeking the SEB’s support for the proposed course of action.
94. It is not known whether Mr Jones responded to
the BMA’s inquiry on Wednesday 14th November, 2012, as the BMA
representative had suggested to ascertain what it was they wished to discuss,
but it can be seen that the e-mail received from the BMA on 12th
November, 2012, had been interpreted by the hospital management as a complaint
by Mr Alwitry against Mr Downes, who as a clinical director was his immediate
line manager.
95. Subsequently on 30th November, 2012,
and after Mr Alwitry’s employment had been terminated, the BMA e-mailed
him confirming the purpose of their approach to Mr Jones as follows:-
“I am sorry you are
unhappy with the situation that has arisen.
I can assure you that we are also surprised by
it. I can confirm that at no stage
did you instruct us to report or formally take up any case against any
individual or Jersey HSSD. In
communicating with the BMA you clearly indicated that you did not wish to cause
any problems and our informal discussions related to the Job Planning process
itself. You asked us to advise you
as to the way the process worked and how best to negotiate the Job Plan itself.
The discussion our Employment
Adviser, Sheila Chandler, attempted with HR in Jersey was by way of an informal
chat and in no way should it have been construed as a formal complaint or
initiation of any formal process.”
This letter from the BMA is somewhat
inconsistent with the evidence of Mr Alwitry that he had only wanted the BMA to
raise the issue of his PAs and suggests that the Job Planning issue was still
alive.
96. It is noteworthy that Mr Downes was not present
at the meeting on the 13th November, 2012, because he was out of the
Island, but on his return and having learnt of the approach from the BMA, he
supported the decision to withdraw the job offer. Mr Riley confirmed this to Ms Garbutt on
19th November, 2012:-
“”Richard supports
the solution we agreed last week – indeed Richard’s position is
that any other solution would lead to HIS resignation as CD.
I am now awaiting SEB
‘approval’ - if this is forthcoming we will work with Law Officers
and action the plan – if it is NOT then we may have to move to Plan B
which is the sort of letter [Mr McLaughlin] was proposing to send.”
It can be assumed from this that if the SEB
had not approved the withdrawal of the offer, the hospital would revert to Mr
Alwitry being sent a letter seeking the confirmations over the Job Plan
suggested by Mr Downes.
97. On 15th November, 2012, Mr Riley
dispatched a letter for the SEB in these terms:-
“I write to confirm our
exchange regarding the planned withdrawal of a job offer and hence termination
of the contract of a consultant surgeon who is about to take up employment with
us in the next couple of weeks.
Although an excellent candidate
with a strong CV, excellent references and an impressive interview performance,
his behaviour and attitude since receiving the offer has been consistently
adversarial, aggressive, inappropriate, duplicitous, uncooperative and frankly
unacceptable. This behaviour has
been directed at senior managers, senior doctors, HR staff and other clinical
professionals in other services. He
has now engaged the BMA to support a formal complaint about the Clinical
Director [CD] – even before he has started in post!! The CD, not altogether unreasonably, has
indicated that he would feel obliged to resign as CD if the offer is not
withdrawn.
We are content that this
behaviour constitutes a loss of trust and confidence so fundamental as to
undermine the contract of employment.
This proposed course of action
has some risks and consequences [outlined below] but these would have to be
managed and in reality would have a relatively short shelf life.
The alternative is to commit to
tenure and endure 30 years of trying to manage a disruptive, dysfunctional,
high maintenance medic – [the States of Jersey] has experienced this more
than once in recent years and to invite repetition is not considered desirable.
Following discussions with the
Law Office the litigation risk is deemed to be acceptable. The maximum legal remedy would be 3
months’ notice and any incurred costs associated with a move to Jersey
– we believe these to be nil or de minimis at this point.
The real risk is that he was
born and brought up in Jersey – first generation rather than old Jersey
blood – but he and his father [a retired... consultant] claim to be well
connected to the politicians and media here and in fact he has used this as a
threat already. This story will
therefore play out for a period with politicians and the JEP.
The Clinical Director, Medical
Directors, Hospital Director, CEO, myself and the 3 members of the Ministerial
team are all of a view that 30 years of a dysfunctional ophthalmology
department is the greater risk – hence our intention to terminate.
In recognition that HSSD is not
technically the employer it is accepted that you may wish to discuss this
situation as necessary with SEB colleagues to clear the way for this decision
to be enacted. There is a need for
some urgency as the start date is very imminent.”
98. Senator Gorst said it was unusual for the board
to be written to in this way. The
SEB’s powers in relation to these employment matters had been formally
delegated to HSSD, and it was not for the board to make the decision. It had been referred to the SEB because
HSSD were concerned it might become political. Members of the board signified their
concurrence with the proposed plan of action by separate e-mails. Bearing in mind the trenchant terms of Mr
Riley’s letter, it is not surprising to us that they did so.
99. On 22nd November, 2012, Mr Riley
wrote to Mr Alwitry just over a week before he was due to start work in these
terms:-
“I write to inform you
that after careful consideration we have decided to withdraw the offer of the
post of Consultant in Ophthalmology made on 21st August 2012, and to
formally notify you that any contractual relationship between us (to the extent
that it may exist) is to be treated as terminated.
The decision has not been
reached lightly. It has been
informed by:
·
The attitude and behaviour displayed in relation to
multiple aspects of the role;
·
Demonstrable evidence of a dysfunctional relationship
with the Clinical Director and other senior medical and management staff; and
·
Loss of trust and confidence between the respective
parties, resulting in any employment relationship being irreparably damaged.
We appreciate that the above places both
parties in a difficult position.
On a without prejudice basis,
we are amenable to giving sympathetic consideration in respect of any direct
and irrecoverable losses incurred to date.
In this regard I would be grateful if you would furnish me with
appropriate copy receipts within 14 days of this letter.”
100. The effect of this summary termination of his
contract on Mr Alwitry was understandably severe. We quote from paragraph 320 of his
affidavit of 13th July, 2018:-
“I was completely taken
aback by the letter and confused.
It made me physically sick.
I just couldn’t understand what was behind it all. I vomited for two days and did not
sleep. I had to have emergency
medical care in the form of strong sedatives and antidepressants. I felt suicidal as I felt I had let my
family down. I was left jobless
with four small children to support.
My career which had been unblemished was in ruins. I had now long since resigned from Derby
and was only a week away from taking up my post. I had already moved my belongings over
to the Island and my house was just about to go on the market. My son had already passed his entrance
exam to Victoria College and I had paid his first term fees. I struggled to comprehend the letter and
I was worried sick as to what I was going to say to my wife and my children,
who had been so excited about the prospect of life in Jersey. Everyone knew I was moving to the
Island. To date I still get people saying to me ‘I thought you went home
to Jersey’. I cannot face
people at the national meetings as they will be talking about this. My appointment to the Island was
advertised to every ophthalmologist in the UK via the Royal College of
Ophthalmologists newsletter. They
know I was stopped from taking up my post.
How can I face them at interview and what do I say if asked about
it? I feel sick even contemplating
that now and am still taking propranolol tablets to mitigate my anxiety.”
101. The issue then became whether Mr Alwitry should
be reinstated, to which the management were as of one in their opposition. We have summarised earlier the events
that followed, but the issue for the Court is whether, as at 22nd November,
2012, the contract of employment was lawfully terminated.
102. Reading the e-mail exchanges between Mr Alwitry
and the hospital management, it is easy to see how the Complaints Board was so
critical of the hospital management in their report, in that the e-mails from
Mr Alwitry were polite and raised patient safety concerns which on their face
seemed reasonable. However, the
Complaints Board only heard evidence from Mr Riley in an inquiry that was
intended to deal with procedure only, and had not heard from the hospital
directors and consultants. We have
heard their evidence, and there is another side to the story. We start, however, with the evidence of
Mr Alwitry.
Evidence of witnesses
Mr
Alwitry
103.
We
found Mr Alwitry somewhat argumentative under cross-examination, and given to a
degree of flippancy, verbosity and conceit about his capabilities. He displayed much pent-up anger, perhaps
understandably in view what had occurred. We bore in mind, however, the effect
that these events had upon him and this poignant evidence from his wife: “These
events took a part of him away, and he has not been the same since”.
104. Mr Alwitry had been brought up in Jersey, where
his father was a consultant ophthalmologist at the hospital, and it had always
been a desire of his to come back to Jersey together with his family. He made a point of building a network at
the hospital by working as a locum, and becoming friends with Mr Downes and Mr
McNeela, the other consultant ophthalmologist. He made it known that he wanted to
return to the Island, and would be interested in a consultant ophthalmology
position at the hospital, should one ever come up.
105. In March 2012, Mr Downes had e-mailed him about
the possibility of a third consultant appointment at the General Hospital and
they met in England at the College of Ophthalmologists, where he was encouraged
to apply. He could not recollect
being told that the appointment was urgent. He accepted that three months was the
standard notice period for consultant contracts in the NHS and was the notice
required under his contract with the Derby Hospital.
106. On 6th June, 2012, Mr Downes’
medical secretary e-mailed him to tell him that there was an advertisement for
the consultant ophthalmologist post.
In the advertisement there was reference to the role commencing in
“Winter 2012”, but
nothing more specific was mentioned; nor indeed, was there any reference to the
appointment being an urgent one. It
was a brand new post, and usually that meant that there was flexibility
regarding a start date. His
understanding of “Winter
2012” was that it extended from December 2012 to March 2013, so the
post need not be taken up until as late as February or March 2013.
107. He stated in his application form that his
notice period was six months. His
wife was contractually bound to give her own employer six months’ notice,
with a courtesy obligation to try and give nine months’ notice, to give
time to recruit a replacement. He
also had four young children. When
you are a registrar with no commitments, you can start work in three months,
but he had never known any consultant moving their substantive post in three
months.
108. As part of the preparation for the interview,
he was given a copy of the Verita report, with its recommendations for an open
culture and focus on patient safety, which he found encouraging, as patient
safety was one of his passions.
109. The interview went well, and Mr Downes
telephoned him on 1st August, 2012, to say that he was the
successful candidate. At no stage
during the pre-interview visit or in the formal interview was the issue of the
start date discussed with him. He
believed that everybody on the panel would have read the application form, and
would know that his notice period was six months.
110. On or around 8th August, 2012, he
had a call from Mr Downes, who had indicated to him that the hospital
management were looking to an earlier start date of November 2012. He could not commit to this, and wanted
to look at other options, but he suggested a part-time arrangement, to enable
him to return to his young family in the UK. He said the weekends were the critical
period regarding caring for the children and he felt anyone with any compassion
would understand that to leave his wife looking after four young children alone
for the whole weekend was unfair; he was a father and had obligations to his
children. He said Mr Downes seemed
sympathetic, but told him that Mr McLaughlin was adamant about the start date. On the same day, 8th August,
he received the letter from Mr Leeming with the formal offer, which proposed a
start date of 12th November, 2012, on a part-time basis.
111. Mr Alwitry sent two e-mails to Mr Downes on 9th
August 2012, explaining the difficulty he was having in sorting out the
logistics for the move over. His
plan then was to look after his children in England on Thursdays. He proposed that a locum be taken on
until he could take up the post, suggesting the candidate who was the runner
up. He also drew Mr Downes’
attention to the fact that his application form clearly stated that six
months’ notice was required.
112. On 10th August, 2012, he received Mr
McLaughlin’s letter, giving him a deadline of the 15th August
2012 to commit to a start date of 1st December, 2012. He was upset by Mr McLaughlin’s
letter, and found the tone and stance to be wholly unreasonable. He had a short but not difficult
telephone conversation with Mr McLaughlin that day and followed it up with an
e-mail to him, repeating the fact that no one had ever discussed the start date
until after the interview, and that the job indicated “Winter 2012” only. He proposed that he started on a
part-time basis on 1st January, 2013, moving to full-time on 11th
February, 2013. His understanding
was that Mr McLaughlin was going to consider this with the others and revert.
113. On 13th August, 2012, he e-mailed Mr
Downes, in what he described as a personal e-mail, to say he was a little
shaken by Mr McLaughlin’s approach.
He was upfront with Mr Downes about the fact that he had spoken to the
BMA, and a lawyer friend, as he simply could not understand the hostile
approach. As he stated to Mr Downes
in his e-mail, they too could not really understand or believe Mr
McLaughlin’s stance. He
accepts that he was being critical of Mr McLaughlin, because he had never seen
a letter like that for what was a new post, and in his view it was not an
appropriate way to manage people. He
clarified that he had not engaged an employment lawyer, but had been introduced
to one on a social occasion, and had asked him if there was something about
Jersey law which was different in relation to start dates.
114. In any event in his view being critical of Mr
McLaughlin was not a problem in terms of their ongoing relationship, because Mr
McLaughlin was leaving the hospital shortly. He said there was always tension between
managers and clinicians with the former being concerned about money and the
latter with patient care, but he did not have a problem with managers, unless
it involved patient safety.
115. In his e-mail exchanges with Mr Downes, the
latter had made it clear that a February 2013 start date was not workable, and
that an earlier start date was necessary because of waiting lists and an
inability to fill the appropriate locum post. Mr Alwitry did not understand the real
need for an early start date which did not seem to accord with what he had
heard from others, such as Mrs Body, Mr McNeela and Dr Luksza to whom he had
spoken.
116. Being aware of the deadline unilaterally
imposed by Mr McLaughlin of 15th August, 2012, he reluctantly
confirmed his agreement to the proposed date of 1st December, 2012,
for a three day week until 11th February, 2013. He was shocked and deeply saddened,
following discovery, to see the responses of both Mr McLaughlin and Mr Downes
in their internal emails of 14th August, 2012.
117. The suggestion that it was usual for
consultants to take up new posts within three months was complete nonsense in
his view. He had sat on interview
panels and they had always waited for the correct candidate. Furthermore, Mr Downes appeared to
suggest there was something wrong with his having spoken to the BMA, his trade
union, and an employment lawyer. He
had no idea that Mr Downes was already expressing concerns about him, which was
completely contrary to the supportive stance he was taking on the telephone and
in email communications. He pointed
out that during this time, Mr Downes was also discussing the possibility of Mr Alwitry
joining him in his private practice.
118. The waiting times disclosed by the SEB for 2010
to 2013 showed that there had been quite a dramatic reduction in waiting times
in 2012, so that three months’ delay was not going to sink the ship. As he said in the email to Mr Downes of
14th August, 2012, Mrs Body had told him the situation “…. wasn’t that bad. In fact her [Mrs Body] and I had a
discussion about whether we needed a third consultant at all!”. He did not therefore understand the
urgency and concluded that this was just an exercise of power by the hospital
management tantamount to bullying.
The suggestion of an interim locum cover was highly sensible, and
something which warranted proper consideration. Ultimately, he wanted the position, and
to return to Jersey, and so he compromised.
119. Under the part-time arrangements, he proposed
to work six clinical sessions (i.e. the same number of clinical sessions as his
fellow consultants under their full-time contracts) over three days for 60% of
the pay. He would also be paying
for his own flights back and forth.
He was happy to do this, as it would allow him to help his wife with the
children, and also fulfil his duties to his new department. He thought he was demonstrating that he
was a team player, and that this would be appreciated.
120. On or around 21st August, 2012, he
received the revised contract, which had been signed by Mr Leeming for and on
behalf of the SEB, which he countersigned on 24th August, 2012, and
returned. He handed in his
resignation to the Derby Hospital on 21st August, 2012, in the full
expectation that he would be allowed to take up his post at the General
Hospital.
121. Towards the end of August 2012, he visited
Jersey and met up with Mr Downes and Mr McNeela. Mr Downes and he discussed the
possibility of him joining his private practice, but the terms Mr Downes was
proposing were not attractive.
Essentially, he said Mr Downes wanted him to contribute 20% of his
private practice earnings to Mr Downes for his life, even after he retired from
private practice, which was likely to be within a few years. He also met with Mr McNeela, to discuss
the possibility of him hiring a room in the same premises used by Mr McNeela
and sharing the use of Mr McNeela’s equipment, perhaps purchasing the
same upon his retirement. He did
not formalise any agreement in respect of this, but in his view, Mr McNeela was
clearly the front runner. He told
Mr Downes that he would not be joining him in private practice, although he
still held open the possibility of negotiating to do so.
122. He was keen to negotiate his Job Plan as the
start date was only a couple of months away, and he needed to sort out his
plans, including travel plans to come back to the UK to visit his family who
would not be moving to Jersey until July 2013. It would be useful for him to
know his timetable particularly so he could book flights early to take
advantage of any price differential for being early.
123. In his e-mail to Mr Downes of 16th September,
2012, he made it clear that he had been speaking to Ms Hockenhull, Mr McNeela
and Ms Gindill, about his Job Plan proposals. The more complex glaucoma surgery in
which he specialised was, he said, best carried out early in the week, with the
more straightforward cataract surgery being left to later lists, provided there
was adequate care on the first post-operative day. It was desirable for both types of
surgery to take place in day surgery unit, because this was much more cost
effective than using the main theatre which required the use of a bed. He was contractually and professionally
obliged to make the most effective use of hospital resources, so running a high
volume of more straightforward cataract surgery lists as in-patients in the
main theatre made no sense at all.
124. He essentially had two issues with the Job Plan
prepared by Mr Downes:-
(i) He was scheduled to operate on a Friday,
without specialist ophthalmic care available at the weekend.
(ii) He was not scheduled to have a clinic on
Wednesdays, which was the day after his Tuesday theatre list. The effect of this was that he was
unable to bring his glaucoma surgery patients back for review on the day
following their surgery.
125. The Friday (less complex) cataract surgery list
would create a serious problem, because there are no ophthalmologists or indeed
any eye trained staff in the General Hospital on Saturdays. The team was very small in Jersey,
consisting of three consultants, (namely Mr Downes, Mr McNeela and prior to his
dismissal, himself) and two middle grade doctors. There were no junior doctors with
ophthalmic expertise in Jersey, no junior ophthalmic specialists/trainees and
no weekend staffed emergency service.
The consultant contracts do not require them to work at weekends. The net effect was that there was no
adequate care available at weekends for patients operated upon on Fridays. If the patients ran into complications,
then assuming that they themselves identified that they had a problem in good time,
they would need to contact their GP or go to Accident and Emergency, who would
then have to contact the ophthalmologist on call, which could take hours, in
which time visual loss could occur.
126. He referred to the 2010 cataract surgery
guidelines issued by the Royal College of Ophthalmologists, which in fact
indicated that first day post-operative review was no longer in widespread use,
with most departments having replaced a patient visit with a telephone call by
a trained nurse or a call by the patient to a trained nurse if necessary. It does, however, stipulate that robust
arrangements need to be in place to ensure that patients who are not reviewed
the next day have easy access to advice and assessment, and that post-operative
complications can be quickly identified and managed.
127. In his view, the General Hospital did not have
robust arrangements in place for dealing with any post-operative complications
quickly. He was not saying that he
refused to work on Fridays, but if there was no option but to operate on a
Friday, then he wanted in place robust processes for those patients to keep
themselves safe as per the options he set out in his e-mail to Ms Gindill of 29th
September, 2012, in which he went so far as to volunteer working on Saturdays
when the contract of employment expressly provided that he did not have to work
on Saturdays, and could refuse to do so without any detriment.
128. As for the Wednesday clinic, neither Mr Downes
nor Mr McNeela had the necessary specialism or training to follow up on his
more complex glaucoma surgery.
Prior to his appointment, patients requiring this kind of complex
surgery had to be flown to Southampton or London, and he was bringing this
specialisation to the Island for the first time. This meant that he personally needed to
have a clinic available on the day following his glaucoma surgery, so that he
could review the post-operative patients.
129. In the light of what he described as “these obvious problems”, he
sought to find a solution. In his
e-mail of 24th September, 2012, setting out the proposed Job Plan, Mr
Downes had copied in Ms Gindill, the theatre sister, who Mr Alwitry knew from
his time previously working as a locum in the General Hospital. Mr Downes had
left for annual leave, and he said it was nonsense to suggest that in emailing
Ms Gindill he was going behind Mr Downes’ back in some way. His “GMC
mandated obligation” was to attempt to rectify the patient safety
concerns if possible. The GMC
(General Medical Council) controls and maintains the register of medical
practitioners. The revised timetable
sent to him by Ms Gindill avoided any theatre lists on the Friday, so obviating
the patient safety risks caused by operating on a Friday without adequate
Saturday cover, and he was therefore happy with that timetable.
130. However, in her e-mail of 25th September,
2012, Ms Gindill informed him that Mr Downes had reverted to alternative
Thursday afternoons and Friday mornings theatre, creating precisely the risks
that had prompted him to contact Ms Gindill in the first place. He could not understand why Mr Downes
had wanted to impose a timetable which created these avoidable risks to patient
safety. He sent the further e-mail
to Ms Gindill on 29th September, 2012, in which he set out his
concerns about the Friday operating risk, which Mr Downes was insisting upon,
referring to the fact that Mr Downes had vociferously argued against Friday
operating when he first started as a consultant with his father, and told her
that if he was to keep the Friday surgery list, then he wanted an agreement
from his ophthalmology colleagues that they would be happy to see his post-op
cataract surgery and glaucoma cataract surgery patients on the Saturday
mornings for him when they were on call.
He also provided other options to try and mitigate the patient safety
risks:-
(i) That he would come to the hospital every
Saturday morning after his Friday operating list and open a clinic and receive
an extra PA for the Saturday morning, despite the fact that his contract
expressly said he did not have to work on Saturdays.
(ii) That he did not use the Friday morning
operating list, but instead filled in and undertook surgery whenever he
could. He did not really like this
option, because one of the reasons for appointing him was to try to reduce waiting
lists.
(iii) That he could use a Friday theatre list just to
perform lid surgery where a next day follow-up review was not required.
131. He accepted that in his e-mail to Ms Gindill of
29th September, 2012, he was questioning Mr Downes’ judgment,
but if he could get Ms Gindill on his side, that would help. It was his job to speak up and it was
good to get her on side on patient safety issues. He could then present Mr Downes with
rational conclusions which should be welcome. It meant he came to Mr Downes with a
solution. It is not good enough
just to say you do not agree.
Patient issues comes first, and you mustn’t be scared to raise
patient safety issues, even if it upsets colleagues. On the face of it, Mr Downes was
deliberately putting patient safety at risk. He agreed that the foundation of a contract
of employment is trust and confidence, but in his view that is overridden by
patient safety.
132. He did not receive any response from Ms Gindill
but at no stage did she suggest that there was anything improper in his
discussing theatre availability with her.
On 3rd October, 2012, he sent a further e-mail to Ms Gindill
in relation to the next day theatre issue, suggesting that when Mr Downes was
off on a Monday afternoon, that he could jump in and use his theatre list to
undertake another theatre session for glaucoma surgery. This, he said, would allow him to use
his theatre list on a Tuesday to take the patients back to theatre if
needed. This showed he was a team
player, offering to do extra work for no extra pay. She had no objection to this but informed
him that the theatre time table had been ratified that Friday, but not with him
having the permanent Thursday operating sessions as Mr Famoriyo was pretty
adamant about keeping the alternating week theatre arrangement.
133. It was Ms Hockenhull, the Eye Clinic sister,
who contacted him on 1st October, 2012, in response to Mr
Downes’ e-mail of 24th September, 2012, as she had herself
identified problems with the alternate Thursday/Friday sessions, which she said
would result in clinical chaos, and was proposing an all-day clinic on
Wednesday instead, which would have solved his patient safety concerns. He had two options, either to engage
with her and sort out his patient safety concerns, or to ignore her. He said he had the right to liaise with
the Eye Clinic sister about the issues of patient safety, and the logistics of
patient care, and it would have been rude of him not to have replied to her
e-mail.
134. In his response to Ms Hockenhull of 2nd
October, 2012, he said that he wanted to accept the Wednesday all day clinic
and set out the timetable he was proposing which, in his view, would solve his
patient safety concerns. In
addition to providing for a Wednesday all day clinic, it provided no fixed
operating sessions for Friday. He
could make sure that his patients were OK on a Friday morning before flying
home on a Friday afternoon, to spend the weekend with his family if he
wasn’t on call. He accepted
that this arrangement would also have helped with his family commitments during
this interim period until his family moved over and he started full time, but
he said this was not his motivation, and indeed, some of his own proposals for
avoiding or mitigating risks to patient safety would actually have seen him
sacrificing more weekends in order to prioritise his patients’ safety. He
accepted that in his email to Ms Hockenhull he was openly questioning Mr
Downes’ judgment, but he said this was not destructive language as once
again he was duty bound to raise patient safety concerns under the GMC
guidelines.
135. Ms Hockenhull’s suggestion received
support from Ms Jackie Tardivel, the acting lead nurse for ambulatory care, who
e-mailed her on the 5th October, 2012, copied to Mr Alwitry, saying
this was a much better plan all round “as
it provides a more consistent approach to patient care and should avoid the
need for cancelling clinics at the last minute on a Monday in the event of
delayed or cancelled flights.”
Mr Alwitry responded, under copy to Mr Downes, saying “Thank you, let’s get the nod
from [Mr Downes] and start booking patients in.”
136. Mr Alwitry then e-mailed Mr Downes on 7th
October, 2012, essentially filling him in on the things that had been going on
whilst he had been on leave. He
thought Mr Downes would praise them for their efforts in his absence. He set out his concerns and potential
solutions regarding the Friday operating issue. He also mentioned that he was concerned
about his PAs. Mr Leeming had confirmed to him that he should only be working
10 PAs. Mr Downes never responded
to his query about this.
137. He then received Mr Downes’ e-mail of 9th
October, 2012, in which he commented that there had been “an awful lot of correspondence in my absence” and
stating that his timetable of 24th September, 2012, “will be implemented”. Mr Alwitry was shocked by this e-mail,
and thought it closed the door on any further discussions. Mr Downes had completely ignored his
patient safety concerns, and it seemed to him that some of the
decisions/changes made by Mr Downes actively put his patients in the way of
harm. By blocking a clinic on the Wednesday,
after his Tuesday theatre list, and moving his theatre sessions to the Friday,
he actively increased risk of harm to his patients. In short, despite the collaborative
discussions between him, Mr McNeela, Ms Hockenhull and Ms Gindill in Mr Downes’
absence, the same 24th September, 2012, timetable was imposed
without even attempting to address the patient safety concerns which he had
raised, and which they, as a team, had shown to be completely avoidable. Indeed, Mr Downes warned him against “making demands” as he saw
them, and effectively pulled rank.
Furthermore, this e-mail was copied to a significant number of hospital
management and staff, which he considered unnecessary and embarrassing. He considered Mr Downes’ e-mail to
have been well over the top, stamping down his authority and with the purpose
of intimidating him. Nevertheless, he chose to accept the proposed Job Plan and
resigned himself to coming in on Saturdays himself to see his patients from the
day before, even though he was contractually not obliged to, and to suffer no detriment
for not doing so.
138. He telephoned Mr Downes on 10th October,
2012, in a telephone conversation which he said lasted 8½ minutes. Mr Alwitry was able to recall some of
the contents of that telephone call as follows:-
“I said, ‘Hi
Richard. I, I know you’re busy.
Sorry about all this stuff, I, I didn’t mean anything by it. I am happy with the job, Job Plan and I
..’You know’ I just
want to move, more forward.’
He said ‘Oh, okay, that that’s fine’. He asked me about Little Grove and
whether I was moving into there, and I said, ‘Yeah, for the, for the
moment I am’. And he said
something about, ‘Fair enough, you have decided which camp to be in,
which team to be in’ or something like that, and then that was it, end of
the conversation. But he said, I
think, ‘Okay, I’ll see you later on in the month’ or
something like that. So it was, it
was pleasant, but he was, he was nice’.”
139. On the same day, Mr Alwitry contacted the BMA. At that point there were no longer any
patient safety concerns, as they had been dealt with by his accepting the Job
Plan. He didn’t want the BMA
involved in patient safety issues in any event, as that upped the ante. The only issue he wanted them to discuss
with the hospital management was the PAs, which Mr Alwitry had sought to
clarify on two separate occasions but which had been ignored by the hospital
management. He said it was the
BMA’s suggestion that they could discuss this issue with Mr Jones, a
medical staffing officer at the hospital, because they had a good relationship
with him and considered him pragmatic and able to help. The reference in the file note of the
BMA of 10th October, 2012, to the stormy relationship between Mr
Downes and his father and the comment “It seems that the son is suffering from the sins of the father”
were made in confidence, and whilst he felt bullied, he did not believe that he
had a dysfunctional relationship with Mr Downes, and was still very much
prepared to work with him. It was a
one off comment in private to the BMA, simply expressing discontent with the
way he felt he had been treated.
140. He came over to Jersey on 22nd and
23rd October, 2012, as planned, but did not see Mr Downes or Mr
McNeela or Mr McLaughlin because he felt had been instructed not to contact the
hospital management by Mr Downes in his e-mail of 9th October,
2012. He did see Mr Famoriyo and Ms
Hockenhull.
141. He was aware that on 30th October,
2012 Mr Downes had telephoned a consultant colleague in the Derby Hospital,
asking if he was still coming to Jersey.
His colleague assured Mr Downes that he was looking forward to it. Mr Alwitry had no idea why Mr Downes had
called his colleague. It was
bizarre that he should have made this call. He had Mr Alwitry’s number, and
could have spoken to him direct, but following the e-mail of 9th October,
2012, he wasn’t going to question him.
142. Mr Alwitry had no further communication with
the hospital management after the 10th October, 2012 and on 22nd
November, 2012, just over a week before he was about to start work, and
completely out of the blue, he received the termination letter from Mr Riley. He wished the BMA had never called Mr
Jones, as he would have come over and started work.
143. In response to criticism about the amount of
email traffic he had generated before he had even started work, he pointed out
that he wasn’t on the Island and able to speak to colleagues; that is why
there were so many e-mails. His
e-mails were always friendly and polite, and always aimed at protecting patients.
144. In evidence he described Mr Downes as a firm
manager, but pleasant in person. He
thought Mr Downes was busy, and didn’t have time to sit down and do the
Job Plan properly, and he therefore made inquiries so as to tell him what could
be done. Friday operating is not
unsafe per se but by putting him down to operate on Friday with no access to
care the next day, Mr Downes was making an error, and he didn’t know if
it was deliberate. His approach was
to go and find a solution before going back to him. He wasn’t aware of the States of
Jersey whistleblowing policy at the time, but even if he had, he would not have
read it, as he didn’t think it would apply to him.
Mr McLaughlin
145. We found Mr McLaughlin a calm, measured and
confident witness. He was a pilot
in the RAF for 21 years before commencing a long career in hospital management
with the NHS. The prelude to his
move to Jersey was the Verita report in 2010 concerning the death of the
patient Elizabeth Rourke during a routine gynaecological operation. The report had recommended the
appointment of an experienced hospital director, which is the post he was
appointed to as an interim executive and a key part of his role was to ensure
the recommendations of the Verita report were implemented. The authors of the report had found that
the consultants in the Obstetrics and Gynaecology Department worked as
individuals, rather than as a team.
The report had also made criticisms of the senior management team and
management structures. The
important part of addressing these criticisms was that the senior management
team had to make clear what was and was not acceptable behaviour amongst
consultants, grow a culture accordingly and develop peer pressure amongst
consultants to maintain appropriate behaviour. In his experience, gaining support from
the clinical consultants has been by far the most effective way of achieving
lasting change in hospitals.
146. Mr Alwitry, in his interactions with the
hospital after his appointment, seemed to Mr McLaughlin to be a throwback to a
very different form of consultant behaviour. He seemed to have a view that
consultants could behave as they wished to suit their personal circumstances
without considering the needs of patients or the wider interests of the
organisation.
147. A third consultant was being appointed because
of the waiting list pressures that had built up in the Ophthalmic Department. This was discussed in the interview. In his view, Mr Alwitry could have been
in no doubt that the appointment needed to be made as soon as possible, and
whilst he accepted that it was regrettable that the reference to six
months’ notice was not picked up by anyone at the interview, three months
was the standard notice period for consultants in NHS hospitals, and he would
have expected Mr Alwitry to have raised the fact that he needed a longer notice
period.
148. Mr Alwitry’s request to start work in
February 2013 was not acceptable to Mr McLaughlin, and the purpose of his
letter of 10th August, 2012, was intended by him to draw a clear
line in the sand so that he had to start on 1st December, 2012. That was the rationale for the creation
of the post of a third consultant. Immediately after sending that letter, Mr
Alwitry phoned him and tried to persuade him of various other options that
would allow him to start in 2013, to suit his personal circumstances, such as
his wife’s notice period at her GP practice and his children’s
educational arrangements. Mr
McLaughlin described it as a long telephone call, and he explained at length
why he was needed to start on 1st December, 2012, as set out in his
letter. That telephone call was
followed very shortly by the e-mail in which Mr Alwitry requested further
consideration to be given to a start date of 1stJanuary, 2013, and
it was concerning to Mr McLaughlin to see that he then involved others, such as
Mr Leeming, Mrs Body, Mr McNeela and Dr Luksza, to attempt to get their support
for this later start date, in his view to suit his personal circumstances. That caused him to make the comment in
his e-mail of 14th August, 2012, that “This chap looks like trouble”.
149. As for the Job Planning process, in the NHS and
in Jersey, he said it is the case that the last person in has to accept the
timetable given to them. It is not
normal practice for a new consultant to spend months going back and forth to
various persons seeking to engineer changes to their Job Plan before they have
even started work, and in Mr McLaughlin’s experience, Mr Alwitry was
quite unique both in the amount of senior management time he absorbed and his
persistent unwillingness to accept anything other than his preferred
outcome. He also considered that
the manner in which Mr Alwitry sought to secure that outcome circumventing the
established lines of hospital authority, was calculated to cause upset and
mistrust.
150. Mr McLaughlin rejected the suggestion that Mr
Alwitry had been dismissed because he had raised patient safety issues or that
patient safety was the primary motivation for his continued efforts to seek
changes to his Job Plan. In Mr McLaughlin’s
firm view, it was not about patient safety, but about Mr Alwitry’s own
personal circumstances. The
baseline assumption should be that if you operate on a patient then you will be
available for them as required, even if this responsibility extends beyond your
contracted working hours. Mr
Alwitry’s issue was that he did not want to be in Jersey at the weekend,
and if he was not timetabled to work then, he did not want to be liable to be
called back to the hospital in order to review one of his patients. This is not the culture in Jersey, where
it is normal practice for consultants to offer the highest level of care and
routinely come into the hospital to review their patients if required following
surgery, out of hours or during the weekend. In his view, it is the professional duty
and responsibility of the surgeon to ensure that any risks are mitigated, such
as by scheduling operations early in the day or in the week, if there are
concerns over the risks which might require the patient to remain in
hospital. In general, he said only
operations with a low chance of complications were usually scheduled on Friday
afternoons.
151. The patient safety concerns Mr Alwitry raised
were hypothetical. The consultant
is responsible for his patients, and if cover could not be provided on a
Saturday, and his colleagues would not help out, then the operation would be
cancelled. He described this as
part of the day job, and done every day of the week in the NHS and Jersey. His safety concerns would never have occurred
in any hospital Mr McLaughlin had worked in. The BMA would not allow the Hospital
management to sweep patient safety concerns under the carpet – that, he
said, would be absurd. If they
attempted to do so, it would not end there, and it would unravel
significantly. There was just no
possibility of stifling patient safety concerns, and there were a whole series
of measures in place for whistleblowing.
152. There is nothing magical about a Friday, as
every hospital operates on a Friday.
It is all about cover for patients’ needs, and the requirement to
make arrangements for cover. Mr
Downes knew this, and he would not plan something for Mr Alwitry that could not
be managed – that was his job, as clinical director. At that point, Mr Alwitry had no patients. The timetable was for February the next
year, and he would have started in December, with time to deal with any issues
of patient risks with his colleagues.
153. Mr McLaughlin explained that theatres are
shared assets and timetables are very difficult to arrange, as they have to
take account of the myriad of departments and staff requirements. All correspondence concerning the
scheduling of theatres and out-patient clinics should be via the lead clinician
for that speciality, in this case, Mr Downes, but Mr Alwitry was deliberately
corresponding without involving him.
He corresponded over his Job Plan with Ms Gindill, who is head of
nursing for theatres, and Ms Hockenhull, the nurse in charge of the eye clinic,
asking Ms Gindill to ask Mr Famoriyo, a consultant in the Obstetrics and
Gynaecology Department, to swop a day surgery unit until his family came over
in July 2013. In Mr
McLaughlin’s view, this was completely inappropriate and the hospital
cannot be run in this way.
Suggesting that Mr Alwitry’s father would dig out Mr Downes’
correspondence, which “should make
interesting reading considering now he suddenly thinks it is OK” was
hardly collegiate behaviour from someone who had not even started work in the
organisation. Hence his comment to
Mr Downes, in confidence on 3rd October, 2012, “This is perhaps a portent”.
154. Mr McLaughlin said he was getting feedback from
sources saying that Mr Alwitry was having conversations across the hospital so
that there were many threads running in parallel. He had to damp down the fires. It was inappropriate for relatively
junior members, such as nurses, to receive e-mails from consultants, as it was
difficult for them to say no.
155. He pointed out that the e-mail correspondence
does not show the full story, in that the management had weekly discussions in
a frank forum, in which total confidentiality had to be maintained, and so no
records were kept to prevent leaks.
Mr Alwitry would have been discussed, but he did not flag up any patient
issues with any of the management as no operating was going on. Once the theatre timetable had been
formally agreed by Mr Alwitry, then it would have been circulated, and if Mrs
Body had concerns, she would have flagged them up, but Mr Alwitry had to agree
to the Job Plan first before it could be circulated.
156. On receipt of Mr Downes’ e-mail of 31st
October, 2012, for the need, following discussion, for a letter to be sent to
Mr Alwitry to confirm his acceptance of the Job Plan, he may have prepared the
text of a letter, but they had reached a point where there would be no good
resolution. He said they were
worried about another round of e-mails being about to start if such a letter
was sent. His preference was that
Mr Alwitry should start and do the work for which he had been contracted, but
having seen what had happened before with the round of e-mails over the start
date and then the round of e-mails over the Job Plan, another deadline would
have given rise to yet another round of e-mails and might have encouraged other
consultants to behave in a similar way.
He described this all as
incredible. He had never had
more than simple exchanges with new consultants in the past and here there were
what he described as “books of
e-mails”.
157. Mr McLaughlin needed legal advice on the
options, but if it was possible to terminate, then he was minded that they
needed “to make that
argument”, but it was a big step, and because Mr Alwitry was well
connected in Jersey, they could anticipate e-mail correspondence and adverse
publicity and no hospital likes bad publicity. They were at the point, however, when
the risks of continuing with his appointment were greater than the adverse
consequences that might flow from termination.
158. The intervention of the BMA of 12th
November,2012, he said, provoked the meeting that took place on 13th
November, 2012, and it was the last straw, in the sense that it brought the
matter to a head. When Mr Alwitry
had come to Jersey on the 22nd and 23rd October, 2012, he
had not seen any of the management, as expected, and realising he would not get
the answer he wanted, was now trying another route through the BMA.
159. Mr McLaughlin said that they had reached the
point where they were not prepared to trust Mr Alwitry going forward. They had come to the end of their
tether. His behaviour was not
conducive to patient care, which was their sole motivation. In his view, Mr Alwitry would have been
impossible to manage, and this could result in poor behaviour by others.
Mr Downes
160. Mr Downes also impressed as a calm and measured
witness. Like Mr McLaughlin, he
also had served in the Royal Air Force in the past, and we formed the
impression of a skilled and competent professional. He took up the post of Ophthalmology Consultant
in July/August 2000, working initially with Mr Alwitry’s father, who
retired in 2003 and was replaced by Mr McNeela. There were two consultants, himself and
Mr McNeela and one associate specialist, Mr Asim Shami. Mr Downes became the clinical director
for ophthalmology in or around 2004/5 and in that capacity, was Mr
Alwitry’s (and Mr McNeela’s) direct line manager. He was also the clinical director for
all surgery. He welcomed the formal
management structure brought in by Mr McLaughlin, which was similar to that of
the NHS, which increased accountability and the safeguarding of patients.
161. In 2012, the waiting lists were excessive, and
this was the main driver behind the bid for the appointment of a third
ophthalmology consultant. He
received funding for an interim locum consultant in December 2011, but whilst
this helped to control the figures to some degree, for a variety of reasons
(principally geographic) it was impossible to fill this role save for the odd
weeks here and there, and there was a pressing requirement for a full-time
post, particularly as the year on year trends were a cause for concern. He believed they were looking for a
generalist consultant with a complementary specialist interest to those of the
existing consultants. By far the
most important quality was that the person should fit in with a small team.
162. Mr Alwitry was aware that the post was coming
up before it was advertised, as Mr Downes spoke to Mr Alwitry about it in or
around April/May 2012 at a meeting of the Royal College of Ophthalmology. He told Mr Alwitry that they needed
someone to start as soon as possible, and certainly by Christmas 2012 at the
latest. Mr Downes was on the
interview panel. He probably skim
read the papers, and didn’t notice the reference to six months’
notice. Mr Downes had taken up his
post after four months, but for special reasons which had been agreed with the
hospital management. Mr Siodlak had
started after three to four months.
Mr McNeela required a later start, and he was accommodated with a locum
who was in post.
163. He could not recall the start date being
mentioned at the interview, although it was customary for consultants to be in
post within three months of being appointed. If the panel had known that Mr Alwitry
had a difficulty in starting until sometime in 2013, that would have impacted
on who got the post. The second
choice candidate was not an option as a locum as he was working until September
2012, when he had been offered a post in Cambridge, starting that October. He was therefore not
available. A locum is not the same
as a full-time consultant for a variety of reasons, including continuity,
commitment and finance. It meant
going back through an agency, with the locum usually earning twice the salary
paid to a consultant, on top of which you have the interview fees, the cost of
accommodation, weekends off etc. with the locum effectively working
part-time. The second choice
candidate was only working four days a week.
164. Mr Alwitry was hired as a consultant to provide
general ophthalmology services with a specialist focus on medical retina
operations. He was not hired as a
glaucoma specialist, but his experience in glaucoma was an added bonus.
165. In his e-mail of 10th August, 2012, to
Mr Alwitry, Mr McLaughlin had made it clear that he had to be in post by 1st
December, 2012, and he was given a short deadline to 15th August,
2012, to confirm his agreement to start on that date. As he said to Mr Alwitry in his e-mail
of 15th August, 2012, he thought he had made it quite clear prior to
the interview that there was a pressing need for this appointment to be taken
up as soon as possible and by Christmas at the latest. It was of concern to Mr Downes that Mr
Alwitry said in his e-mail of 13th August, 2012, that he had spoken
to the BMA and a local employment lawyer in relation to Mr McLaughlin’s
letter of 10th August, 2012.
166. He said it was absurd for Mr Alwitry to
suggest, as he did in his e-mail of 14th August, 2012, that Mrs Body
had said the waiting lists were not so bad and questioned whether a third
consultant was needed at all, as Mrs Body was heavily involved with Mr Downes
in developing the business case for a third consultant. Mr Downes was not convinced that the
waiting list figures provided by SEB were correct.
167. He was becoming concerned with Mr Alwitry and
agreed with Mr McLaughlin that if the offer was not accepted by the 15th
August, 2012, it should be withdrawn and the post offered to the second choice
candidate. However, the following
day, 15th August, 2012, Mr Alwitry agreed to start work on 1st
December, 2012, for three days a week.
168. Mr Downes then had difficulties with Mr Alwitry
over the Job Plan. Originally, he
said there were no operating sessions for this post at all, due to lack of
theatre availability, and he had to work hard to free up theatre slots for Mr
Alwitry, such as taking Tuesday morning sessions from the dentistry team and
negotiating with the theatres to get a combination of two sessions per month
day surgery unit and two main theatre sessions. He said consultants can always re-visit
timetables and look at changing when in post, but the timetable has to fit
around theatre availability. The
timetable he had negotiated for Mr Alwitry was set out in his e-mail to him of
24th September, 2012.
169. In Mr Downes’ view, complicated eye
operations such as glaucomas do not have to be performed on a Friday if the
consultant wishes to avoid that.
The timetable allowed for six out of eight theatre lists to be between
Tuesday and Thursday, so complex operations could be performed on Mr
Alwitry’s Tuesday or Thursday lists, with availability the following day;
likewise, one of the two Friday sessions, could be used for glaucoma operations
as Mr Alwitry would have been on call that weekend. Day care or straightforward cases could
then be scheduled for the remaining one Friday each month. Mr Alwitry had referred to his glaucoma
operations, but on average, he would be very unlikely to perform more than two
of these a month. If he had
concerns over the weekend cover, then, as the majority of surgery is elective,
the operations could easily be scheduled for his slots earlier in the week, or
for a Friday, when he was due to be on call that weekend. In any event, one of the other
consultants would be on call and could assist for emergency cover, if the
performing surgeon was not in the Island during the weekend. In his view, Mr
Alwitry did not really raise patient safety concerns, and he felt the more
likely explanation for these Job Plan concerns was trying to engineer a
timetable to suit his personal circumstances.
170. It was clear, he said, from the correspondence
throughout that Mr Alwitry’s concern was to have Fridays off so that he
could travel back to the United Kingdom to spend time with his family, as illustrated
by Mr Alwitry’s e-mails to him of 9th August, 2012, and Mr
Alwitry’s e-mail to Mr McNeela of 5th September, 2012, where
he said: “To be honest, I am not
fussed as to whether these two sessions are on the Monday or the Friday. In either case, it would allow me to go
home for the weekends to see the kids when I am not on call.” In his e-mail to Ms Gindill of 24th
September, 2012, he said “Besides
that, it also messes up my chances of getting back to see the misses (sic) and
the four kids! – they aren’t joining me until mid July.” In his e-mail to Ms Hockenhull of 1st
October, 2012, he said:-
“Don’t really want
to ditch Mondays completely as that is supposed to be my on-call day –
Richard wants Tues, Bartley wants Wed, leaves Thurs or Monday – if I do
Thurs I can’t fly off until late Friday (silly flight times) to see the
kids. If I do Monday on-call it
will mean that I can fly off Thursday evening if I’m not operating on the
Friday. I have the two little one
all day Friday so it would work out well.”
171. In his e-mail to Ms Hockenhull on 2nd
October, 2012, he said this:-
“This means I’ll be
able to fly back to the Island Monday morning 1st thing which means I get all
day Sunday with the family.
I’m over the moon as it will make the period till the end of the
school year (when they’ll all come over to join me) much more
bearable.”
172. The original Job Plan for Mr Alwitry, which was
included in the job description sent to him by Mr Leeming, would have received
approval, as was normal, from the Royal College of Ophthalmologists. That original Job Plan, which according
to the contract of employment Mr Alwitry had agreed, actually had him down to
operate every Friday morning, which was later amended to alternative Fridays at
his request. The college made no
adverse comment regarding the possibility of Mr Alwitry operating every Friday
morning. A college adviser was also
on the interview panel, and made no comment regarding operating on Fridays.
173. Mr Downes was astounded by Mr Alwitry’s
approach of e-mailing others within the General Hospital without informing him
and re-writing the timetable he had been given. As the clinical lead, Mr Downes had a
duty to ensure the Job Plan worked best for everyone, not just one
individual. After several weeks of
e-mails regarding the Job Plan to others, such as the theatre sister, Ms
Gindill, and the clinic sister, Ms Hockenhull, Mr Downes sent Mr Alwitry an
e-mail on 9th October, 2012, confirming his Job Plan, and in a
pleasant fashion warning him about making too many demands and offering him the
opportunity to meet when he was over at the end of the month. However, Mr Alwitry did not arrange to
meet him, or either of the medical directors when he was over, despite visiting
the hospital, and meeting others.
174. Mr Downes and the other senior managers from Mr
McLaughlin downwards were becoming very concerned at Mr Alwitry’s
behaviour. Going behind Mr
Downes’ back was the wrong way of doing it. Mr Downes said that the e-mails do not
cover the entire picture, as they do not include telephone conversations.
175. Mr Downes explained there was a difference
between seeing patients routinely for follow-up and seeing them on an urgent
basis. There had never been any
issue with any patients who experienced complications and needed post-operative
follow-up from having access to the on-call doctor. What Mr Alwitry was essentially asking
for was that one of Mr Downes or Mr McNeela or the middle grade doctor could
carry out routine “ward
round” follow-up on any of his patients he operated on the Friday,
and where he was not around on-call himself the next day. This was not necessary, because if a
patient experienced problems, they could contact their GP or admit themselves
to Accident and Emergency and would be referred to the on-call ophthalmology
doctor. Mr Alwitry had previously
worked as a locum at the hospital, and would be aware of the on-call service.
176. If one of Mr Alwitry’s patients needed to
go back to theatre, the lists of all the other consultants will be put back to
accommodate this. This is not, he
said, a 9 – 5 contract. Just
because you have fixed PAs, does not mean you do not have additional
activities. A small unit has to be
flexible – this is not a big hospital where there are lots of people who
can be pulled in. If Mr Alwitry did
operate on a Friday, knowing there was no support the next day, that would be
inappropriate, but it would be of his own making. Glaucoma operations should take place on
a day in which he could see the patient the next day. The patient safety concerns were
therefore hypothetical.
177. It was also worth putting the matter into
context in that only two of the seven or eight operating sessions given to Mr
Alwitry per month would have been on a Friday and within that, he would have
been on-call the weekend following one of his operating Fridays. If he had general concerns over seeing
his patients on the next day following that one Friday per month, he could
schedule his operations accordingly, and only carry out the low risk operations
on that Friday. He had a duty of
care to his patients and therefore would need to plan his lists
accordingly. If he had concerns
over any patients he operated on a Friday, or indeed any day of the week, and
if he was unable to see the patient within the next day or two, then what
consultants do is speak to the on-call consultant and alert him to the issue.
178. It
was disingenuous, he said, for Mr Alwitry to suggest that securing next day
follow up for all patients is that all that is needed to optimise your
patients’ post operative care, as problems do not always manifest
themselves within the first 12 – 24 hours. The Royal College of Ophthalmologists
does not consider that cataract patients need to be seen the next day, but
usually within a week, but some units were not even doing this now. As for the issues Mr Downes had with Mr
Alwitry’s father, when he first began working with him, the issue he
faced was that the only operating session given to him was on a Friday
afternoon.
179. The hospital management didn’t want Mr
Alwitry doing complicated glaucoma operations on a Friday and then just leaving
the Island, but if at any time complications arose, they would always deal with
them out of hours. The principle,
however, is that the consultant has responsibility for the patients under his
care and it would not have been appropriate for Mr Downes and Mr McNeela to
routinely cover his patients.
180. Mr Alwitry was creating an artificial situation
to raise concerns, but no one was suggesting unsafe operations being carried
out on a Friday. Mr Downes had set
the timetable, but it was up to Mr Alwitry how he would use it. You have to be responsible for your own
lists. Mr Alwitry puts the patients
on his operating list, no one else.
181. Mr Downes could not remember Mr Alwitry’s
call on 10th October, 2012, following his e-mail of 9th
October, 2012. He accepts that
there had been a call, because his partner had remembered it. He had no
recollection of Mr Alwitry accepting the Job Plan. As for his private practice, the
allegation that Mr Downes was asking for 20% of Mr Alwitry’s profits for
his life was a fabrication. There
were two components of a sale of his private practice, firstly, taking over the
lease of the surgery premises and secondly, paying for the expensive equipment
which he expected Mr Alwitry to purchase at the going rate.
182. His e-mail to Mr Riley of 24th
October, 2012, listing the general concerns about Mr Alwitry was the first
communication he had had with Mr Riley.
There had been a short meeting with Mr McLaughlin (and Mr Siodlak and Dr
Lukska) before he sent him his e-mail of 31st October, 2012, about a
letter being sent to Mr Alwitry, and it was his understanding that such a
letter would be sent before he went to the US. Mr Downes was not in Jersey on 13th
November, 2012, when the decision to withdraw the job offer was taken,
returning on either the 14th or 15th November, 2012.
183. Mr Downes did call a colleague at the Derby
Hospital, as he didn’t know if Mr Alwitry was coming. The colleague, Mr Lee Stephenson, is someone
that Mr Downes knew and was one of Mr Alwitry’s referees. He did this because Mr Alwitry had not
come to see him in October, and hadn’t called him to say he was coming.
184. On his return from the US, he was told that Mr
Alwitry had reported him to the BMA.
The representative from the BMA had gone sick, and no one knew what had
been said, but he was led to believe that there was a direct complaint about
him. Prior to going to the US, he
still thought the situation could be rectified, although when he was in the US,
he had spoken to a colleague in Nottingham, who told him that Mr Alwitry had
gone through the same process over his Job Plan at the Derby Hospital, which
set alarm bells ringing.
185. Following the termination letter, he had
received this e-mail from Mr Alwitry on the 26th November, 2012:-
“Hi Richard
Tried to call you over the
weekend. Managed to get hold of [Mr
McNeela] who had no idea about this letter.
What’s happened? I am completely confused as to
what’s gone on.
They’ve put in the letter
that I have a dysfunctional relationship with the clinical director but
that’s you.
Could you fill me in as to what
has gone on so we can hopefully get it resolved?
Many thanks.”
186. Mr Downes’ response was as follows:-
“Hello
Amar,
Regrettably I am in agreement
with the executive decision.
The decision to exclude [Mr
McNeela] from the decision will be fully explained to him by the hospital
director.
I suggest you reflect carefully
on all the previous correspondence with regard to many aspects, virtually all
of the post and timetable that you found unacceptable and questioned from the
outset and in particular your decision to report your manager i.e. me to the
BMA (both surprising and extremely disappointing, bearing in mind all the time
and effort I put into trying to organise the best possible timetable under the
circumstances of major organisational constraints) in order to find the answers
to your email.”
187. Mr Downes explained that the referral to the
BMA was not the main reason for the termination; it was a culmination of
factors. It was the final straw,
rather than the main factor. Prior
to going to the US he hadn’t been wholly supportive of Mr Alwitry being employed,
but was prepared to work through it, but in his absence the senior board had
reached its decision which he respected.
188. We found Mr Downes to be a forceful
witness. We felt he could have been
more helpful to Mr Alwitry, for example, by explaining the reason for the extra
1.5 PAs, but as against that, he was very honest in accepting that he had still
felt that he could have been able to work with Mr Alwitry up to the end of
October 2012 when he left the Island for the USA.
Mr McNeela
189. Mr McNeela did not hold a management position
within the hospital and therefore had no involvement in the decision to
terminate Mr Alwitry’s employment.
He was on the panel when Mr Alwitry was interviewed. Whilst he agreed that there was a need
for a third consultant ophthalmologist, he did not think there was a major
problem with the waiting lists and did not agree with Mr Downes’
suggestion that they were “through
the roof”. He recalled
seeing Mr Alwitry’s reference to needing six months’ notice, but he
had no issue with this, as it seemed to fit in with the commencement date of “Winter 2012”. Mr Alwitry had the strongest CV by far,
and interviewed very well. He was
the outstanding candidate and the panel unanimously agreed that he should be
offered the post.
190. At no time during the interview was the issue
of start date discussed; indeed, it was not discussed with any of the other
applicants either. He understood
that the likely start date was February 2013, which was acceptable to him. The paramount need was for the hospital
to get the best consultant ophthalmologist possible.
191. Mr McNeela believes he would have spoken to Mr
Alwitry over the start date issues, and the prospect of him starting in
December on a part-time basis. He
did not think the hospital should have pressed him for an earlier start date
and was worried about the practicalities of the three day working week for a
consultant ophthalmologist, but whilst not ideal, the prospect of starting
earlier on a part-time basis meant the hospital got Mr Alwitry. He expressed his sympathy to Mr Alwitry
regarding his position, as he felt the hospital management, including Mr
Downes, were not fair or reasonable in respect of the start date.
192. In August/September 2012, Mr Alwitry had come
to discuss with Mr McNeela the possibility of private practice. It was a question of sharing resources,
but there was no notion of partnership, and nothing was concluded.
193. Mr Alwitry e-mailed Mr Downes and Mr McNeela on
5th September, 2012, over the proposed Job Plan. Mr McNeela did not respond, as it was
for Mr Downes, as clinical director, to deal with it. Mr McNeela understood that Mr Alwitry
may ask favours of Mr McNeela to swop on-call duties or similar, so that he
could be more flexible, and have more opportunity to spend time with his family
in the UK. Mr McNeela was sympathetic
to this, and understood that the situation, whilst an inconvenience, was
temporary.
194. He was copied in to Mr Downes’ e-mail of
24th September 2012, setting out the proposed Job Plan for Mr
Alwitry, as were several of the hospital staff members. He believed he had a conversation with
Mr Alwitry around this time about his Job Plan, possibly using some of his
theatre lists when he was on leave to do operations on his glaucoma
patients. Mr Downes was on annual
leave, and Mr Alwitry was aware that he needed the approval of Mr Downes if
there were to be any changes, but for Mr McNeela’s part, he was okay with
Mr Alwitry’s proposed changes to the timetable, and was willing to help
where he could to assist. It was
normal, he said, for consultants to negotiate their Job Plan, and there is
flexibility to change theatre times, but he probably told him that it was a lot
easier to do once you are in post, and “on
the ground”, so that Mr Alwitry should not worry too much about
trying to change matters beforehand, particularly as Mr McNeela knew Mr Downes
could be difficult.
195. In Mr Alwitry’s e-mail of 7th October,
2012, sent to Mr Downes and Mr McNeela, Mr Alwitry raised some patient safety
issues with Mr Downes’ proposed timetable, and then proceeded to set out
ways to avoid or mitigate those risks.
He thought Mr Alwitry’s e-mail and the proposals he made were very
sensible, and that he had correctly appreciated the risk to patient safety to
which Mr Downes’ proposed timetable gave rise. His proposals were a proportionate
response to those risks.
196. In his view, the e-mail Mr Downes sent Mr
Alwitry on 9th October, 2012, in which he complained about the email
correspondence that had taken place in his absence, stated that as Mr Alwitry
was the last man in, he must accept compromises in his Job Plan, and warned Mr
Alwitry that “making too many
demands at this stage of your appointment is unlikely to bode well for future
relationships within the organisation!” was aggressive in tone and
not warranted. In his view that
e-mail was a total over-reaction, and completely unreasonable. It is normal for a consultant to query
the Job Plan given and to seek changes whether for professional or personal
reasons, and it is part of management’s role to deal with those requests. In his view, Mr Downes’ reaction
was disproportionate and wrong.
197. In November 2012, everyone was working on the
basis that Mr Alwitry would be taking up his post. Mr McNeela was then telephoned by Mr
Alwitry on 24th November, 2012, who was very distressed having
received the letter of termination from Mr Riley. Mr McNeela was not aware of anything
that Mr Alwitry had done which warranted any type of disciplinary action, let
alone dismissal. He could not
understand why this decision had been made, and made behind his back,
considering that he was on the appointment panel. He telephoned Mr Downes, who confirmed
that he knew about the decision, saying that he could not go into detail. On 26th November, 2012, Mr
McNeela wrote to Mr McLaughlin regarding the decision, as it was clear to him
that the hospital’s approach was entirely wrong. He completely dissociated himself from
the decision, and felt that Mr Alwitry had been treated “in an appallingly shabby manner”.
198. Mr McNeela explained that Mr Downes’
management role over surgery was limited to ophthalmics, ENT, general surgery,
maxillo facial surgery and dental surgery.
In the Ophthalmic Department, the consultants had specialities His speciality was retinal work and Mr
Downes’ speciality was ocular plastics. Mr Alwitry brought a new speciality,
namely glaucoma surgery. They were
all generalists to some degree when patients came through the door, but when it
came to surgery, they would cross refer to each other, or send to the UK. Consultants didn’t always get their
wish lists on the Job Plan, but a consultant is still a manager and has to
fight his corner. He is a
specialist in his field, and therefore has to be assertive in the interests of
his patients, but ultimately has to accept the decision of the clinical
director. It wasn’t a
hierarchal system in the sense that the clinical director has authority over
clinical decisions of doctors below him.
Dr Luksza
199. Dr Luksza was a general physician at the
hospital, and at the material time joint medical director, along with Mr
Siodlak. He retired in March 2013,
having worked at the hospital for eight years. He met Mr Alwitry, and the other
candidates at the pre-interview stage, but was not available for the
interviews. He could not recall the
starting date being the major issue, but was aware of problems over the Job
Plan. Mr Alwitry had tried to
contact different members of the hospital management to try and alter his Job
Plan before he started, which he said was done in “a calculated way …. to play members of the management team
off against one another.” The
way he acted showed a lack of insight.
As far as he was aware, Mr Alwitry had not queried his Job Plan at the
pre-interview or interview stages.
Dr Luksza had been copied in to occasional e-mails, but didn’t
directly discuss Mr Alwitry’s Job Plan with him. In his experience, it was rather unique
and surprising for a consultant who had been offered a post to try and change
his role before taking office.
200. Mr Alwitry did not want to operate at all on
Fridays, but for the optimum running of any department in the hospital,
particularly given the availability of theatres, nursing support, anaesthetists
and equipment, they did require Fridays as operating days. He considered Mr Alwitry’s attitude
to be rather arrogant, as it is usual for consultants to start with the Job
Plan they are given. They have the
opportunity to review and amend the Job Plan later. Mr Alwitry’s approach in trying to
engineer a work arrangement to suit his convenience was highly undermining of
the clinical director’s role and authority.
201. Because Mr Siodlak was the surgical joint
medical director, whereas he was the physician representative, Mr Siodlak took
the lead in relation to the problems with Mr Alwitry. Dr Luksza recalled an initial meeting
with Mr McLaughlin, where it was agreed they would write to Mr Alwitry to give
him an ultimatum over his behaviour, but could not recall if the letter was
ever sent.
202. The decision to terminate was taken unanimously
at a meeting he attended on 13th November, 2012. At that meeting, they were made aware
that Mr Alwitry had referred Mr Downes to the BMA. Dr Luksza went with the majority, because
they were dealing with him as a surgical appointee, and he showed solidarity to
his colleagues. He couldn’t
remember how long the meeting took.
He assumed that Mr Alwitry had made a complaint about Mr Downes to the
BMA, but he didn’t have any detail and there were good reasons to
withdraw the offer in any event.
The BMA was an additional factor, but there was no change to the
position on the ground. He had
received verbal feedback from Mrs Body, Mr Siodlak and Mr Downes that there was
a loss of trust and he supported the consensus. He still didn’t know
the outcome of the BMA, but they were going down the path of termination
irrespective of BMA. He accepted it
was Mr Alwitry’s prerogative to contact the BMA, with whom the hospital
management had regular contact over a number of matters, but in his experience
it was rarely used in this way. Mr McNeela was excluded from the process
because he is not in management.
203. On the question of patient safety, he said the
risk of Friday operating was removed if it was used by Mr Alwitry for day
surgery, where patients are discharged that day. Most consultants would do post-operative
ward rounds the next day without being paid. He told us that the GMC is concerned
about dysfunctional departments.
Where trust has broken down to a point where you cannot work together,
then you have risk. Bypassing the
clinical director undermines him. He regarded Mr Downes’ response of
9th October, 2012, as appropriate as it was unusual to question the
timetable on appointment. Mr Downes
was clearly exasperated, but he didn’t sense that Mr Downes had reached
the end of his tether.
204. Patient safety issues had been raised by Mr
Alwitry in order to justify his actions but they were a red herring –
they didn’t exist. Dr Luksza had been a medical director for many years
and Mr Alwitry’s behaviour was “abhorrent”
compared to the norm. Most
consultants are pleased to be offered a consultancy post and accept the Job
Plan with a view to building relationships. To make such a meal of it beforehand was
unique in his view.
205. Dr Luksza did accept in evidence that Mr
Alwitry should have been given a chance to respond to the charges against him
before his contract was terminated.
Mr Siodlak
206. Mr Siodlak is a consultant ENT surgeon, and was
the joint medical director of the General Hospital, with Dr Luksza at the
material time. He impressed as an
open and honest witness who was very plain speaking in evidence. He had never met Mr Alwitry, and was not
involved in his recruitment. He was
aware that there was severe pressure on the waiting lists in the Ophthalmic
Department, thus necessitating the recruitment of a third consultant. He was not involved in the difficulties
over Mr Alwitry’s start date, but he had regular, almost daily, meetings
with Mrs Body, the operations director, and Mr McLaughlin, and was aware of
them.
207. He was copied in to various e-mails in relation
to the Job Plan and Mrs Body made him aware that Mr Alwitry was proving to be
very problematic. If he did not get
the answer he wanted regarding his Job Plan, he would go to another person or
having made an agreement with one person, he would then try to secure a more
favourable agreement by going to another.
Mr Alwitry even went as far as to suggest to Ms Gindill, the theatre
sister, that the clinical lead of Obstretrics and Gynaecology should move his
operating theatre to Fridays to accommodate Mr Alwitry on a Thursday. He said it was normal for consultants
not to have their ideal theatre slots when starting a new post, but someone has
to operate on a Friday.
208. In his view, the behaviour of Mr Alwitry in
going behind people’s backs and undermining lines of management raised
concerns over his suitability for the post. Making statements such as “I would have hoped my senior
colleagues could have sorted it out for me, but clearly the support isn’t
there” in his e-mail of 29th September, 2012, to Mrs Body,
painted a picture of someone who would be impossible to manage. This behaviour before he even arrived at
the hospital was extreme, and not something he had ever witnessed in all his
years of working with other consultants.
These events led him to express the opinion in an e-mail of 13th
October, 2012, addressed to Mrs Body and Mr McLaughlin that “I think we should sack this bloke
before he even gets here”. He felt he could see problems that were
going to arise if Mr Alwitry took up his post, and that he would be difficult
to manage and resistant to working arrangements which he felt did not suit him.
209. In evidence he said he regretted using the
expression “sack this bloke”. His email was sent on a Saturday, when
he was doing his Saturday e-mail catch up, having been away for some
weeks. He knew there had been
difficulties, and there had been a heated discussion between Mrs Body and Ms
Gindill about the timetable for Mr Alwitry, but he had come back to find the
e-mail from Mr Downes of 9th October, 2012, which he described as
forthright but accurate. He was
frustrated with how long the issue had taken and how many e-mails had been
written. He apologised for using
such language, something he commented would have been okay if said at a meeting
rather than written.
210. His e-mail of 23rd October, 2012,
addressed to Mr Riley, saying that the appointment would be a disaster, and
make a previous consultant the subject of a Verita report seem like “a walk in the park”
followed Mr Alwitry’s visit to the hospital on 22nd and 23rd
October, when Mrs Body told him Mr Alwitry had been even more demanding of the
staff.
211. At around the end of October 2012, he met with
Mrs Body, Mr McLaughlin and Mr Downes to discuss Mr Alwitry and it was agreed
that no one would communicate with Mr Alwitry other than Mr McLaughlin, so that
there was a clear line of communication and there would no longer be any
e-mails to different members of staff. It was agreed that Mr McLaughlin would
write to Mr Alwitry to advise him about his behaviour, but before that letter
was sent, they were informed by Mr Jones that Mr Alwitry had made a complaint
to the BMA regarding Mr Downes.
212. He met with Mr Riley, Mr McLaughlin and Dr
Luksza on 13th November, 2012, and it was agreed that Mr
Alwitry’s Contract of employment should be terminated. At the meeting he was told a complaint
had been made by Mr Alwitry about Mr Downes to the BMA. He did not know how it had gone from the
proposed warning letter to this, but he was very clear that there had been no
decision to terminate his employment prior to that meeting. Mr Jones came into the meeting and
confirmed there had been a complaint about Mr Downes, which Mr Siodlak found
shocking. Mr Jones gave the
impression that he had spoken to the BMA that day. He was only there for a short time, and
that is why the minutes do not refer to him being present. The BMA issue was the last straw. It was extraordinary to report your
employer before starting work.
213. If Mr Alwitry had genuine patient safety
concerns, then Mr Siodlak would have expected him to have raised them with
either himself or Dr Luksza during the course of his negotiations over his Job
Plan, but he did not do so. In his
experience, when someone has a genuine patient safety concern, he raises it
clearly in correspondence and does not bury it in e-mails or conflate it with
other issues. The decision to
terminate the Contract of employment was not because of Mr Alwitry’s
reported concerns over operating on a Friday, but it was his divisive and
argumentative attitude, which would seriously have undermined the clinical
governance structure of the hospital, and led to significant dysfunction within
the Ophthalmic Department. Indeed,
there was a real risk, he said, of Mr Downes resigning, given the way Mr
Alwitry had conducted himself towards him.
214. If Mr Alwitry had concerns about carrying out
surgeries, such as glaucoma operations, on a Friday, when he knew he would not
be available on-call the following day, then the simple solution would be to
schedule such operations earlier in the week, so that he could provide next day
follow-up. On any view, if a
surgeon needs to see a patient the following day, then he or she does so,
regardless of whether or not he or she is on-call or scheduled to be in the
hospital.
215. Furthermore there were no patient safety
concerns, because Mr Alwitry knew how to address them as he did in his e-mail
to Miss Gindill of 29th September, 2012. Of the four options that Mr Alwitry had
put forward, the option of him doing an extra paid PA was not acceptable in his
view, but the others were.
216. All of the consultants in the General Hospital
would come in on a Saturday to see patients, if they had operated on a
Friday. There was no extra money
for this – it was part of the job, and it was iniquitous for him to ask
for more money. He came back with
his own Job Plan, allowing him to leave the Island on Thursday night, but who
would look after his patients on the Friday? It was, in fact, more difficult for
others to stand in during the week, because everyone is so busy with their own
clinics and theatre lists, and it is easier to stand in over the weekend, when
you are the on-call doctor and ready to attend.
217. He
described Mr Alwitry’s conduct as selfish and divisive, and disruptive
for the surgical division. If he
did have patient safety concerns, he should have raised them with him and Dr
Luksza. The Job Plan had alternate
Friday operating, so that’s two in every month, and he would have been on
call the next day for one of them in any event. He would have plenty of ocular/cataract
operations to keep the list on Friday full. There are always consultants on-call, and
indeed the on-call arrangements in Jersey were, in his view, safer than they
were in England.
218. Mr Siodlak agreed that genuine patient safety
issues should always be raised, but there were no patient safety concerns
here. However, on reflection he
felt that the hospital should have responded in writing to the options Mr
Alwitry had put forward to mitigate the concerns he had raised, making it clear
which of those option were acceptable to the hospital management and that the
hospital would never do anything to jeopardise patient safety.
219. He had received an e-mail from Mr Alwitry
addressed to him and Dr Luksza on 27th November, 2012, about the
termination of his contract. It was
a lengthy e-mail but he noted that it did not raise any patient safety issues. Mr Alwitry wrote him a letter on 30th
November, 2012, asking for him to be given a chance, but again it raised no
patient safety issues. Mr Siodlak
agreed that if people raise patient safety concerns, they have to be listened
to, but in his experience doctors often raise such concerns when they want
something. He himself had done the
same thing. Sometimes such concerns
turn out to be “having to work
hard” issues.
220. Mr Siodlak accepted that they should have
investigated the BMA matter more, and he didn’t know why they
didn’t think about it more deeply.
It was, he said, one thing on top of another. He frankly accepted that Mr Alwitry was
free to speak to his trade union.
221. With reference to Mr Riley’s letter of 15th
November, 2012, sent to SEB, in which he described Mr Alwitry as having been “consistently adversarial, aggressive,
inappropriate, uncooperative and frankly unacceptable”, Mr Siodlak
agreed with those descriptions of Mr Alwitry’s conduct, save for the word
“aggressive”.
222. Mr Siodlak was asked why, in view of these
criticisms, a decision to terminate Mr Alwitry’s employment had not been
made earlier, but he said for him it was mainly about the BMA complaint, which
brought it to a head.
223. After the termination letter, Mr Siodlak told
us that he did have second thoughts about the decision, following
communications he had received from Mr Alwitry and his wife, but the lawyers
had instructed the hospital management not to communicate with Mr Alwitry,
advice which in retrospect he felt they should have ignored. He said he could have questioned matters
then, but ‘tunnel vision had set
in’ and ‘he had become
the bad guy, and we were the good guys and probably it was a bit more grey than
that.’
Mrs Body
224. Mrs Body, is a general nurse and midwife who
joined the hospital in 1979, holding various roles, and ultimately the role of
director of operations, from which she retired in December 2013. She was clear and composed in her
evidence and unshaken in cross-examination.
225. She met Mr Alwitry during the pre-interview
stage, and recalled showing him the waiting lists. She had not previously worked with Mr
Alwitry, but knew his father. She
was not on the interview panel. Mr
Alwitry had commented that in his view, the waiting lists did not look too bad,
but the actual context, which he did not appear to appreciate, was that they
were managing them because of the locum cover they had put in place to
alleviate the pressure on the lists.
So whilst on paper they may not appear to be too difficult, it was because
of the locum cover, which was expensive and impracticable, and it was a
necessity to have a third ophthalmology consultant in post without delay.
226. Mr Alwitry alleged in an e-mail to Mr Downes of
14th August, 2012, that she had said the situation regarding the
waiting lists and the pressing need for a third consultant to be in post “…. wasn’t that bad. In fact her [Mrs Body] and I had a
discussion about whether we needed a third consultant at all!” She was disappointed to learn of this. She didn’t recognise the waiting
list figures produced by the SEB for the years 2010 – 2013. She did not think there had been a fall
in ophthalmic waiting lists. The
waiting lists had been well managed, however, through the use of locums, so
were not going up. The hospital
management had seen the waiting lists, and were concerned about an ageing
population, and they could not, therefore, allow this to get worse. There were other issues, such as a
concern for people over 80 being looked after in their homes, with an unknown
demand for 2013, and so they were quite determined “not to take the foot off the pedal.” She did not say to Mr Alwitry that
the waiting lists were “not that
bad”, and that there was no need for a third consultant at all. The business plan for a third consultant
had to be very robust and to show a real need. The two existing consultants were
retiring at around the same time, and therefore they needed a sustainable plan
which had been thoroughly scrutinised and passed.
227. In her experience, start dates are generally
flexible to some extent, but it is the standard practice for consultants to
begin work within three months of being appointed. She had been copied in on various
e-mails and in particular, the e-mail from Mr McLaughlin on 10th
August, 2012, giving Mr Alwitry until 15th August to agree a start
date of 1st December, 2012, otherwise the offer of employment would
have to be withdrawn. She was in
e-mail correspondence with Mr Alwitry on 14th August, 2012, and on
15th August, 2012, he sent her an e-mail confirming that he would
start on 1st December, 2012, although he made “one last ditch attempt” to have a later starting
date. On 16th August,
2012, she e-mailed Mr Riley, Mr McLaughlin and Ms Karina Ward, a medical
staffing officer, asking this question:-
“Although
we are concerned, are we going ahead with [Mr Alwitry’s] recruitment as
he has come to the table?”
She could not recall receiving a response
to this, but was aware that Mr Alwitry was sent a revised contract on 21st
August, 2012.
228. Mrs Body was not directly involved in the communications
with Mr Alwitry over his Job Plan, but was aware of his e-mail correspondence
with Ms Gindill, Ms Hockenhull and others.
Ms Gindill, the theatre sister, brought to her attention his e-mail of
24th September, 2012, asking if “Would/Could
the gynae lot do every Friday am instead of alternating?”. The majority of gynaecology patients
require post-operative care, and an overnight stay or longer, so the policy
would be to put major patients on at the start of the week, whereas less risky
operations could be put on the Thursday, if just one night stay over is
required. Putting gynaecology
patients on a Friday would severely disrupt the service, giving the
implications of overnight stays going into the weekend, whereas by contrast,
for ophthalmology, most cases are day cases, such as cataract surgery. Patients can be discharged on the same
day, particularly where good written post operative instructions are issued to
the patient, regarding any common issues which might arise on specific concerns
the clinician or patient might have. More significant operations, such as
retinal detachment could have been put on Mr Alwitry’s Tuesday list,
because the patient might, in those cases, have required a one or two
nights’ stay. Accordingly,
the majority of ophthalmology operations can be scheduled without any issue at
the end of the week. Patient safety
is all about managing each patient on a case by case basis. If a person is likely to require an
overnight stay, then he is scheduled for earlier in the week.
229. By saying “Would/could
the gynae lot do every Friday?” Mr Alwitry demonstrated, in her view, a
lack of understanding of the clinical needs of other departments. In the light of the historic events that
led to the Verita report and its recommendations, it was essential for
consultants to be team players, and to work with each other and management,
rather than looking out for their own interests and showing a lack of respect
to their clinical director and colleagues in other departments. For these reasons, she was personally
adamant that there should not be any move towards gynaecology operations being
put back on a Friday, even on an alternate basis, given the risk to improving
patient outcomes which could occur.
230. The reality is that new consultants have to fit
in with the hospital’s existing resource and capacity. Timetables take time to create, and have
to take into account the availability of surgeons, theatres, equipment, nurses
and other support, and it takes a lot to get to the point where you have a
timetable that works. To have an
individual going round and negotiating swops with a theatre sister is not
something that she had ever heard of before. To seek changes to your timetable, you
have to go through the proper channels, not through the back door, and Mr
Alwitry’s behaviour gave her and others concerns that they had a bit of a
loose cannon on their hands. Mrs
Body was off work on 13th November, 2012, when the decision to
terminate Mr Alwitry’s employment was taken, but Mr McLaughlin knew of her
concerns.
231. The hospital management were expecting Mr
Alwitry to start on 12th November, 2012. The 1st December, 2012, was
not okay with her, and she was not happy with the proposal of the three day
week. They were dealing with the
recruiting of another consultant at that time, and he was in post in three
months. It all worked very
smoothly, but this application did not go smoothly. Since 2006, she had been involved in the
recruitment of six consultants, and said that she had never had an issue with the
start date. They simply sat round a
table and agreed the date, and informed Human Resources.
232. If Mr Alwitry had been told he only had a
Friday theatre list, then he would have concerns, but he had an operating list
on the Tuesday as well, and could put his more high risk operations with
overnight stay to then. Friday was
a day surgery unit, and mainly for cataract work, and she remembered being told
that only one in a thousand cataract operations created problems. For day surgery, the patients would have
a local anaesthetic, and be sent to the Portelet Ward for tea, and then left to
go home with written instructions as to how to contact the ward if there were
any problems. The ward would then
direct the matter to the appropriate specialist. All the nurses were skilled in caring
for ophthalmic patients, even though they may not have been specialist
trained. They were the same nurses
who did the Tuesday theatre work.
233. With reference to Mr Siodlak’s e-mail to
Mr Riley of 23rd October, 2012, she confirmed that she had told him
that Mr Alwitry was getting even more demanding following his visit on 22nd
and 23rd October 2012.
In the preceding weeks, he had been in contact with Ms Hockenhull and Ms
Gindill. When he came over, he had
more conversations with Ms Gindill which had made her more nervous. It was not normal for new consultants to
have conversations with theatre sisters before starting about changing their
Job Plan. Mrs Body referred these
concerns to Mr Siodlak.
Mr Riley
234. Mr Riley was a Human Resources director with
responsibility for HSSD including the General Hospital. He came across in evidence as somewhat
hard-nosed. He had extensive
previous experience of hospital management, having served as the Human
Resources director of several large foundation trusts in the NHS before coming
to Jersey and taking up his role in 2011.
235. He was not involved in the recruitment of Mr
Alwitry, nor was he on the interview panel. He would meet with Mrs Body and Mr
McLaughlin (whose offices were next door to each other) frequently to discuss
staff matters, and he was made aware of the difficulties with Mr Alwitry and
his behaviour regarding his start date.
He was copied in on some of the e-mails, and was taken aback by the
attitude of Mr Alwitry. He would
also characterise Mr Alwitry’s behaviour as trying to play Mrs Body, Mr
Downes and Mr McLaughlin off against one another. Mrs Body had been deeply upset that Mr
Alwitry had misrepresented her over the issue of the waiting lists. He described this kind of behaviour as “atrocious”, which
undermines the reputation, authority and integrity of Mrs Body and the strong
team ethic which is required in all health organisations. Mr Alwitry evidenced
behaviour which in his view demonstrated that he would be an unacceptable
appointment from the management and cultural perspective.
236. As difficulties arose with Mr Alwitry over his
Job Plan, members of the hospital management began to question whether or not
recruiting Mr Alwitry had been a mistake.
Between himself, the medical directors, Mrs Body and Mr McLaughlin they
had experience of hundreds of consultant appointments, many of them very
challenging, but had never experienced anything quite like what Mr Alwitry was
doing. His experience working for
the NHS was that Job Plans would normally be signed off in writing, and he was
not sure that the Job Plan had ever been formally agreed by Mr Alwitry.
237. Theatre schedules are difficult in all
hospitals and consultants, particularly new ones, have to accept that they have
to fit in and work with their colleagues as opposed to trying to bully and
harass their way to the perfect timetable.
Hospitals nowadays are meant to be patient centric, and not doctor centric. It was particularly astonishing to him
that Mr Alwitry should suggest that the clinical director of Obstetrics and
Gynaecology could switch his Thursday theatre list to accommodate Mr Alwitry,
and give Mr Alwitry his day off on a Friday.
238. All of these factors led to a decision that the
outcome with the least risk would be to dismiss Mr Alwitry, and this decision
had been taken in principle by November 2012, as evidenced by his e-mail of 12th
November, 2012, where he said “I
think everyone is agreed that we formally withdraw the job offer.” The information that Mr Alwitry had also
made a complaint to the BMA involving Mr Downes led them to call an urgent
meeting. The e-mail from the BMA to
Mr Jones certainly implied that there was a complaint made against Mr Downes,
even though after the event the BMA back-tracked somewhat.
239. The relationship between Mr Alwitry and the
hospital management had fundamentally broken down by this point and everybody
was exasperated and seriously concerned at his unacceptable attitude and
behaviour, leading to the conclusion at the meeting of 13th November,
2012, that the best course of action would be to terminate his contract.
240. He was aware that Mr Alwitry was seeking to
advance a case that he was dismissed for raising genuine patient safety
concerns, but his recollection was that Mr Alwitry only ever raised patient
safety concerns in an oblique manner by raising them within the context of long
e-mails, where he also made clear his desire to keep Fridays free for personal
reasons. Furthermore, he also
raised these issues initially with Ms Gindill and Ms Hockenhull, as opposed to
his clinical director, Mr Downes, or either of the medical directors, which is
inappropriate. The clinicians were
confident that there were no patient safety issues regarding operating on a
Friday, and in his experience, there was nothing unusual in surgery taking
place on a Friday, particularly for a discipline such as ophthalmology, where
the majority of patients are discharged on the same day, and do not require an
overnight stay.
241. He said Mr Alwitry was dismissed because, since
being appointed in August 2012, he had repeatedly conducted himself towards his
colleagues in a way which fundamentally eroded their trust and confidence in
him, and their willingness to work alongside him. The consequence of allowing this
dysfunctional state of affairs to continue would have been to undermine the
governance structure of the hospital, and the delivery of safe patient
care. The alleged patient safety issues
raised by Mr Alwitry in connection with operating on Fridays, regardless of his
underlying motivation for raising them, were wholly irrelevant in terms of why
they made the decision they did.
242. His e-mail of 12th November, 2012, “I think everyone has agreed that we
formally withdraw the job offer” shows that he was confident this was
the position of everyone, having spoken to Mr McLaughlin, Mr Siodlak and Mr
Downes when he was there. They
clearly wanted to withdraw the offer, but this was two weeks after the final
warning letter was supposed to have been sent out, and events had moved
on.
243. He told us that if he hadn’t made up his
mind about Mr Alwitry before the BMA intervention, he certainly had after it. He had already taken legal advice, but
the BMA “put the nail in it”. Whilst there had been a discussion about
writing to Mr Alwitry, there had been no decision to do so, and by 13th
November, 2012, he had already briefed the ministers. That the BMA intervention had reinforced
the view of the medical directors was a strong factor for the ministers. However, the termination would have
happened without the BMA intervention. He had no doubt about that, because of Mr
Alwitry’s outlandish and unacceptable behaviour. The BMA was one small example of a list
of reasons why they terminated the contract.
244. He stood by his description in his e-mail to Ms
Garbut of 13th November, 2012, of Mr Alwitry’s behaviour and
attitude as “atrocious”. Following the meeting of 13th November,
2012, he had spoken to Mr Downes on his return and, having learnt of the BMA
intervention, Mr Downes supported
the decision saying he would resign if it was not implemented. He described the breakdown of the
relationship between Mr Alwitry and Mr Downes as very significant. Mr McNeela had been properly excluded
from the process, because he was not involved in management.
245. Patient safety had not been discussed at the
meeting on 13th November 2012, as it was not an issue. In paragraph 10 of his affidavit of 19thJune
2018, he had described Mr Alwitry’s conduct as appearing “calculated” to undermine
the strong governance of the hospital.
He said in evidence that his conduct may not have been deliberate, but
that was the effect. The patient
safety issues were de minimis, as it
was all about his family, and working patterns he wanted. He raised patient safety issues
falsely. Complex glaucoma
operations would be very few in number, and in any event, Mr Alwitry controlled
the list and who he operated on.
246. Mr Riley was referred to his description of Mr
Alwitry’s behaviour and attitude in his letter to the SEB of 15th November
2012, as “consistently adversarial,
aggressive, inappropriate, duplicitous, uncooperative and frankly
unacceptable”. He stood
by all of these descriptions. The
hospital management had been involved in hundreds of appointments and none of
them had experienced this attitude and behaviour. This description reflected the words
used by the others in the hospital management, and he simply captured the
essence of the language they had used.
It is aggressive to threaten legal action within weeks. He recalled Mr McLaughlin saying that Mr
Alwitry had done this, although Mr McLaughlin gave no evidence to this
effect. Mr Alwitry had referred to
being familiar with a high level local employment lawyer, and even named the
firm, suggesting that he might have recourse to them. Yes, it was his right to consult a
lawyer, but it is for the victim to feel aggression, and Mr McLaughlin clearly
felt it.
247. No clarification was sought from the BMA
following its intervention, but there would be no reason to do so after the
decision had been taken. The
importance of the BMA intervention was being exaggerated by Mr Alwitry, in his
view, as it was clear that Mr Alwitry was dissatisfied with Mr Downes’
management of the Job Planning process, so no clarification was required. They thought there had been a complaint,
and knew that Mr Downes was threatening to resign.
248. It was suggested to Mr Riley that he was trying
to paint Mr Alwitry in a terrible light and failed to present a fair and
balanced view, in particular to the SEB.
He said it was the countless e-mails and calls which were “relentless”. Mr Alwitry dominated the lives of the
management for the summer and autumn.
They had never encountered this kind of behaviour before. He accepted there were lessons to be
learnt such as keeping a record of meetings and telephone calls with new
consultants, but they had never had or felt the need to do so before.
249. Mr Riley denied that he had some personal
motive to secure Mr Alwitry’s dismissal and was confident of the opinions
he had expressed about him. He
accepted that the hospital management were purposely avoiding disciplinary
proceedings and appeals, as they were withdrawing the offer before he had
actually started. The disciplinary
process would normally take three months to carry out, and it could not have
been done in the short time between 13th November, 2012, and the
December start date.
250. In internal e-mails following the termination
of Mr Alwitry’s contract, Mr Riley had referred to the making of a “pre-emptive strike”, a
phrase Ms Garbut subsequently queried. In a further email between Mr Riley and
the States’ Employment Relations director, Mr Riley asked for all emails
that used the phrase “pre-emptive
strike” to be deleted. He
could not remember why he asked for the emails to be deleted and suggested it
was because Ms Garbutt had a dislike of the phrase as it was “militaristic language”. In any event he was clear that the strategy
was to prevent Mr Alwitry taking up his post, so that no disciplinary procedure
or appeal could follow. The
intention was not to employ him at all, and thus to withdraw the offer. The HSSD had the delegated power to
dismiss him, but the matter was referred to the SEB, to give it the opportunity
of intervening if it wished.
251. He had procured advice from the Law
Officers’ Department, and a medical staffing officer had calculated the
cost of termination to the General Hospital, both with and without deductions,
given his claims would be limited to three months’ notice. He agreed that the limited financial
implications of the termination were a factor that was taken into account and
that he always carried out a risk analysis of any action that was proposed to
be taken.
252. Mr Riley was cross-examined on the process
following the termination of Mr Alwitry’s contract of employment but he
denied being motivated by malice towards him. He had never met or spoken to him. His role was to give the best possible
support to the medical team and the Law Officers’ Department to find a
way to achieve the right decision.
The language he had used accurately reflected the language used by them.
253. We have not summarised the evidence of Senator
Gorst because it was concerned principally with the events after Mr
Alwitry’s contract of employment was terminated and was not therefore
relevant to the substantive issues before us. Having summarised the evidence as given
by the witnesses which was relevant to the issues before us, it is now
convenient to set out the provisions of Mr Alwitry’s contract of
employment in more detail.
Contract of employment
254. Mr Alwitry’s contract of employment was
headed:-
“Consultant Contract of
Employment
(Permanent Appointment)”
255. Under clause 1, the contract is described as “the permanent contract”
between the SEB, “the
Employer” and Mr Alwitry, “the
Employee” which under clause 2 “will
become effective” from 3rd December, 2012.
256. Clause 3 sets out general mutual obligations,
upon which the SEB placed particular reliance:-
“3. General Mutual
Obligations
Whilst it is necessary to set
out formal employment arrangements in this contract, the Employer also
recognises that the Employee is a senior and professional member of staff who
will usually work unsupervised and frequently have the responsibility for
making important judgments and decisions.
It is essential therefore that the Employee and the Employer work in a
spirit of mutual trust and confidence.
The Employee and Employer agree to the following mutual obligations in
order to achieve the best for patients and to ensure the efficient running of
the service:
·
To co-operate with each other
·
To maintain goodwill
·
To carry out their respective obligations in agreeing
and operating a Job Plan
·
To carry out their respective obligations in
accordance with appraisal arrangements
·
To carry out their respective obligations in devising,
reviewing, revising and following the organisation’s policies,
objectives, rules, working practices and protocols.”
257. Under clause 10 headed “Registration Requirements”, it was provided that the
Employee must at all times work by the principles and values set out in the
General Medical Council’s Good Medical Practice, a copy of which was then
available online, but which the parties were unable to provide to the Court.
258. The Grievance Procedures and Disciplinary
Matters were set out in clauses 16 and 17 as follows:-
“16 Grievance
Procedures
The grievance procedures, which
apply to this employment are set out in the Medical Staff Grievance Procedure
(current policy attached).
17 Disciplinary Matters
Wherever possible, any issues
relating to conduct, competence and behaviour should be identified and resolved
without recourse to formal procedures.
However, should the Employer consider that the Employee’s conduct
of behaviour may be in breach of the Consultant Disciplinary Code, or find that
the Employee’s professional competence has been called into question, the
Employer will resolve the matter through the disciplinary procedures, subject
to the appeal arrangements set out in those procedures (current policy
attached).”
We were not shown a document headed
“Consultant Disciplinary Code”, but were given a copy of the States
of Jersey publication “Policy for
the handling of concerns and disciplinary procedures relating to the conduct
and performance of doctors and dentists”.
259. Clause 29 provided for termination in this
way:-
“29 Termination of
Employment
Provisions governing termination of employment are set out in
Schedule 18 of the Terms and Conditions of Service.
And finally, Clause 30 provided as
follows:-
“30 Entire Terms
This contract and associated
Terms and Conditions contain the entire terms and conditions of the
Employee’s employment with the States Employment Board, such that all
previous agreements, practices and understandings between the Employee and the
Employer (if any) are superseded and of no effect. Where any external term is incorporated
by reference such incorporation is only to the extent so stated and not further
otherwise.”
260. Turning to the Terms and Conditions, the full
title of which is “Terms and
Conditions of Service Consultant Medical and Dental Staff”, Schedule
2 headed “Associated Duties &
Responsibilities” imposed
these duties and responsibilities on the Employee (referred to as a “consultant”):-
“2.1 A
consultant has continuing clinical and professional responsibility for patients
admitted under his or her care or, (for consultants in public health medicine)
for a local population. It is also
the duty of a consultant to:
·
…..;
·
…..;
·
Maintain professional standards and obligations as set
out from time to time by the General Medical Council (GMC) and comply in
particular with the GMC’s guidance on ‘Good Medical Practice’
as amended or substituted from time to time;
·
…...”
261. The GMC’s guidance in force at the time
provided at paragraph 7:-
“Duty to raise concerns
7 All doctors have a
duty to raise concerns where they believe that patient safety or care is being
compromised by the practice of colleagues or the systems, policies and
procedures in the organisations in which they work. They must also encourage and support a
culture in which staff can raise concerns openly and safely.”
262. We have already referred to Schedules 3 and 4
of the Terms and Conditions relating to Job Planning and appeals in relation
thereto. There is a further
schedule that is relevant. Schedule
12 reads thus in relation to confidentiality and disclosure:-
“12.6.1 Confidentiality
A consultant has an obligation
not to disclose any information of a confidential nature concerning patients,
employees, contractors or the confidential business of the organisation.
12.7.1 Public Interest Disclosure
Should a consultant have cause
for genuine concern about an issue (including one that would normally be
subject to the above paragraph) and believes that disclosure would be in the
public interest, he or she should have a right to speak out and be afforded
protection and should follow local procedures for disclosure of
information.”
The local procedures for disclosure of information
are set out in the States of Jersey whistleblowing policy, which provides under
paragraph 7.1.1 that employees should initially raise their concern with their
immediate line manager if at all possible.
If that was not possible, the employee should contact the “designated person”, the designated
person in this case being the Comptroller and Auditor General.
263. The policy statement is set out in paragraph 2
as follows:-
“2.1 The States of Jersey is
committed to the highest possible standards of openness, probity and
accountability. It is the duty of
every employee to speak up about genuine concerns in relation to criminal
activity, breach of a legal obligation (including negligence, breach of
contract) miscarriage of justice, danger to health and safety or the
environment and the cover up of any of these in the workplace. This duty applies whether or not the
information is confidential.
2.2 The States of Jersey is committed to
ensuring that any concerns of this nature will be taken seriously and investigated. Individuals who raise concerns
reasonably and responsibly will not be penalised in any way. The States of Jersey will not tolerate
the harassment or victimisation of anyone raising a concern.”
264. Under paragraph 5.4, managers are responsible
for ensuring that:
·
the policy is applied fairly
and consistently in their own Department;
·
their employees are aware of and understand the
policy;
·
concerns are investigated in a sensitive, positive and
timely fashion;
·
they are alert to the possibility that attempts could
be made to intimidate or deter employees from raising concerns.”
265. Whilst not providing an exhaustive list,
examples of incidents which may constitute a concern were set out in paragraph
6.2 as follows:-
·
conduct
which is an offence or a breach of law;
·
miscarriage
of justice;
·
improper
or unauthorised use of public or other funds;
·
fraud and
corruption;
·
financial
irregularity;
·
dishonesty;
·
malpractice;
·
bribery;
·
danger to
health or safety of any individual or the environment;
·
the
deliberate concealing of information about the above.”
266. Going back to the Terms and Conditions of Mr
Alwitry’s contract of employment, Schedule 18 dealt with termination, and
this needs to be set out in full:-
“Termination of Employment
18.1 Period of Notice
The employer and employee will
proved [sic] minimum periods of notice in accordance with the following table:-
Notice by Employer
|
|
Period of Continuous Employment
|
Notice
|
Less than 5 years’ service
|
3 months
|
5 years or more but less than 10 years
|
3 months
|
10 years or more but less than 15 years
|
3 months
|
15 years or more
|
4 months
|
Notice by Employee
|
|
Throughout the period of employment
|
3 months
|
Shorter or longer notice may
apply where agreed between both parties in writing and signed by both.
18.2 Grounds for Termination of Employment
18.2.1 A consultant’s employment may be terminated for the
following reasons:
·
Conduct
·
Capability
·
Redundancy
·
Failure to hold or maintain a requisite qualification,
registration or licence to practice
·
In order to comply with statute or other statutory
regulation
·
Where there is some other substantial reason to do so
in a particular case.
18.2.2 Should the application of any
disciplinary or capability procedures result in the decision to terminate a
consultant’s Contract of employment, he or she will be entitled to an
appeal.
18.2.3 In cases where employment is terminated,
a consultant may be required to work his or her notice, or, if the employer
considers it more appropriate, a consultant may be paid in lieu of notice, or paid
through the notice period but not be required to attend work.
18.2.4 In cases of gross misconduct, gross
negligence, or where a consultant’s registration as a medical
practitioner (and/or their registration as a dental practitioner) has been
removed or has lapsed without good reason, employment may be terminated without
notice.
18.3. Termination of Employment by Redundancy
18.3.1 Where possible, redundancy will be
avoided. However, if as a last resort the Consultant is to be made redundant,
individual consideration will be given to the terms of redundancy. The above
conditions of service may be varied at any time by the Policy and Resources
Committee or the States.”
Construction of contract of employment
267. The principles applicable to the construction of
documents, which we apply in this case, were summarised in the Court of Appeal
decision in The Parish of St Helier v The Minister for Infrastructure
[2017] JCA 027 at paragraph 12 as follows:-
“12 The
Royal Court set out extensively the principles applicable to the construction
of documents, primarily by reference to the decisions of this Court in Trilogy
Management v YT charitable Foundation (International) Ltd [2012] JCA 152
and La Petite Croatie Ltd v Ledo [2009][ JCA 221. Those principles, which are well known,
may be stated as follows:-
(1) the
aim is to establish the presumed intention of the makers of the document from
the words used;
(2) the
words must be construed against the background of the surrounding circumstances
or matrix of facts existing at the time of execution of the document;
(3) the
circumstances relevant and admissible for this purpose are those that must be
taken to have been known to the makers of all parties to the document at the
time, and include anything which would have affected the way in which the
language of the document would have been understood by a reasonable man;
(4) Evidence
of subjective intention, drafts, negotiations and other matters extrinsic to
the document in question is inadmissible as an aid to construction, but may be
admitted to resolve a latent ambiguity (that is to say, an ambiguity that only
becomes apparent when otherwise clear words are related to the surrounding
circumstances);
(5) evidence of
events subsequent to the making of the document is inadmissible as an aid to
construing the original meaning of the document;
(6) words must
be read in the context of the document as a whole;
(7) words
should so far as possible be given their ordinary meaning; and if the language
is unambiguous the Court must apply it unless the result is commercially
absurd;
(8) if
the words used are ambiguous, in the sense of being capable of more than one
construction, the court should adopt the construction that appears most likely to
give effect to the commercial purpose of the agreement and to be consistent
with business common sense; but there is a correlation between the degree of
ambiguity and the persuasiveness of a common sense construction, so that the
greater the ambiguity the more likely it is that the court will adopt a
construction based on business common sense, and vice versa.”
268. A number of immediate observations can be made
about the contract of employment:-
(i) Whilst Schedule 18.1 provides for minimum
periods of notice, the only reference thereafter to notice is in Schedule
18.2.4 which states that notice of termination is not required in cases of
gross misconduct, gross negligence and loss of registration.
(ii) There is no express provision giving the
employer the right to terminate the contract without cause.
(iii) There is no express provision giving the
employee the right to terminate the contract of employment.
(iv) There is a right of appeal under Schedule
18.2.2, but only after disciplinary or capability procedures result in a decision
by the employer to terminate.
269. It is Mr Alwitry’s case that under the
provisions of Schedule 18, the SEB could only terminate his contract of
employment for cause, namely for any of the reasons set out in Schedule 18.2.1,
there being no allegation in this case of gross misconduct or gross negligence
on his part.
270. Advocate Chiddicks’s argument in favour
of this construction was as follows:-
(i) The use of the word “permanent” to describe the contract distinguishes the
contract from any temporary, probationary or fixed term appointments.
(ii) Although Schedule 18.2 is headed “Grounds for Termination of
Employment”, it states under Schedule 18.2.1 that “A consultant’s employment may
be terminated for the following reasons:” and lists six grounds. The very fact that there is a clause
headed “Grounds for
Termination” suggests that grounds are necessary. If there were no need to have any
grounds for termination, then there would be absolutely no need for clause
18.2, nor for this heading.
(iii) Two points can be made about the list of
grounds for termination:-
(a) They encompass all of the circumstances in
which the General Hospital might possibly need to dismiss a consultant ranging
from conduct to redundancy. It will therefore protect the hospital’s
position as an employer, whilst offering sufficient security to entice good
consultants to move from the UK and devote their careers to the service of the
General Hospital, in the knowledge that they cannot be dismissed for no
reason. As such, it represents a
commercially sensible bargain as between the parties.
(b) The last of those grounds “Where there is some other substantial reason
to do so in a particular case” is important, as it enables the
hospital to dismiss a consultant where it has some other substantial reason,
but it underscores the parties’ intentions that there must be a “substantial reason” for
dismissing a consultant. It is
flatly contrary to the suggestion that the General Hospital could dismiss a
permanent consultant for no reason at all.
(iv) Schedule 18.1 and 18.2 plainly operate
together, with Schedule 18.2 setting out the grounds upon which the employer
may terminate the employment and 18.1 setting out the notice period to be given
if it does so. Without Schedule
18.2, Schedule 18.1 makes no sense.
By contrast, Schedule 18.2.4 sets out the circumstances in which the
hospital may dismiss without notice, namely instances of gross misconduct,
gross negligence or where a consultant’s registration as a medical
practitioner has been removed or lapsed without good reason. Since this clause sets out where the
consultant may be dismissed without notice, it follows that dismissal under
other circumstances, i.e. those in Schedule 18.2.1 must be done on notice. It is obvious that the relevant period
of notice to be given is that in Schedule 18.1.
(v) If the SEB is correct that it can terminate
upon notice for no reason at all, what does Schedule 18.2 add to the contract
at all? The answer is nothing. The SEB would be entitled to dismiss on
notice for no reason and there would be no point in identifying grounds for
termination.
(vi) The Solicitor General argues that the language
of Schedule 18.2 is permissive (i.e. “may” not
“must”). This is a bad
point says Advocate Chiddicks, because it is obvious that the SEB does not have
to sack someone who does any of the things in Schedule 18.2 – it is not
compelled to do so, but it may do so.
(vii) There is every reason why a permanent
consultant’s position should be a job for the rest of his or her working
life. It is important that
consultants are able to plan for the long-term development of the hospital and
their particular departments, and that they have sufficient security of
employment in order to feel able to champion patient safety, even if it means
having difficult conversations which might irritate management.
(viii) Finally, in so far as there is ambiguity as to
the meaning of Schedule 18, it should be construed against the employer by
application of the contra proferentem rule.
271. The Solicitor General argues that there is
nothing in the wording of Schedule 18 to indicate that the right of either
party to terminate on notice was intended to be fettered. Consistent with this reading, he noted
that the wording of Schedule 18.2.1 is expressed in permissive language. If its right to terminate the contract
was to be restricted to those matters set out in Schedule 18.2.1, the provision
would have said so with the words “A
consultant’s employment may only be terminated for the following reasons.
….”. This is to be contrasted, he said, with the mandatory language
of Schedule 18.1 “will proved
(sic)” and 18.3 “will be
avoided” and “will be
given”.
272. The Solicitor General said a similar argument
as to construction arose in the case of Regina v Hull University Visitor [1992]
I.C.R. 67 where a University lecturer’s employment was terminable in
accordance with his letter of appointment on three months’ notice without
cause and in accordance with the University’s statutes for cause. In dismissing the lecturer without cause
in accordance with his letter of appointment, it was held that the University
had not exceeded its powers and the dismissal was valid, despite policy
arguments to the contrary. The case
is of little assistance to us because in Mr Alwitry’s contract of
employment there is no express provision for termination without cause; nor
have we been given any policy arguments as to why a provision for termination
without cause should be implied.
273. The Solicitor General submitted that, in any
event, a more convincing reading of Schedule 18 is that SEB’s power to
terminate on notice was unfettered.
274. The Terms and Conditions were not negotiated
between the SEB and Mr Alwitry in the normal sense, in that they are standard
terms incorporated into the contract, which follow closely those used in the
NHS and which resulted, we assume, from negotiation with the relevant
representative bodies. We have
heard no evidence as to this aspect of the matrix of facts. Whilst we had evidence that the standard
practice in the NHS was for consultants to be able to terminate their contracts
for any reason on the giving of three months’ notice, we had no evidence
as to whether it was standard practice for NHS hospitals or the General
Hospital to be able to terminate consultant’s contracts for no cause.
275. Little weight can be placed on the
description “permanent”
in the contract of employment, which in our view, is to distinguish the
appointment from a locum appointment on a temporary basis. As Lord Keith said in the House of Lords
decision of McClelland v Northern Ireland General Health Services Board
[1957] 2 All ER 129 at page 136:-
“A mere statement that a
person holds a permanent and pensionable post is very imprecise. It contains no indication of the degree
of permanence or the nature and conditions of pension.”
In the same case, Lord Evershed said at
page 140:-
“I do not for my part think
that, in a contract of service, use of the word ‘permanent’ would
be of itself sufficient to import the notion of a life appointment. The word is clearly capable, according
to the context, of many shades of meaning; and it seems to me of considerable
importance, in interpreting its use in a contract of service, that such a
contract cannot be specifically enforced.”
276. The leading Jersey case on implied terms is Grove
and Briscoe v Baker [2005] JLR 348, where it was held that a party seeking
to persuade the Court that a term should be implied into a contract, must show
either that the term is customarily included in contracts of the kind in
question or that it is necessary to imply the term in order to ensure that the
contract is not futile, inefficacious or absurd.
277. We had no evidence, and it was not contended by
the SEB, that the right of an employer to terminate the contract of an employee
without cause is customarily included in contracts of this kind in Jersey. Although Schedule 18 is silent as to the
right of the employee to terminate the contract, it is accepted by the parties
that he must, by necessary implication, have the right to do so without cause,
by giving three months’ notice under Schedule 18.1, the standard notice
provision for consultants in the NHS.
It would be futile and absurd to suggest that Mr Alwitry was tied into
his contract with the General Hospital for his working life.
278. Should it be implied that the SEB can also give
three months’ notice of termination without cause? The position here contrasts with that in
the cases of Johnson v Unisys Limited [2001] 2 WLR 1076 and Edwards v
Chesterfield Royal Hospital NHS Foundation Trust [ 2011] UKSC 58, to which
we will come in more detail later. The
contracts in those cases expressly provided that both the employer and the
employee could terminate the contract without cause.
279. In McClelland v Northern Ireland General
Health Services Board, the House of Lords declined to interpret a contract
of employment as necessarily subject to the right of a master at common law to
terminate his servant’s engagement, because in that case, the contractual
terms were to be found exclusively in conditions (referred to as “the
September conditions”) which were held to be comprehensive, and, in
regard to termination, exhaustive.
The right to terminate the contract could only be exercised on the
grounds provided for in the September conditions.
280. That common law right of a master to terminate
his servant’s engagement at will and without cause is recognised in
Jersey customary law (see McDonald v Parish of St Helier [2005] JRC074
at paragraph 15), but in the case of Mr Alwitry’s contract of employment,
the contractual terms and in particular in regards to termination, are to be
found in the contract of employment, as made clear in clause 30 (“Entire
Terms”) which we have set out above: “This contract and the associated Terms and Conditions contain the
entire terms and conditions of the Employee’s employment…such that
all previous agreements, practices and understandings…are superseded and
of no effect”. We
conclude that the contractual terms in this case are to be found exclusively in
the contract of employment.
281. We were shown the Terms and Conditions for Consultants
(England) 2003 upon which we understand the Terms and Conditions attached to Mr
Alwitry’s contract of employment were based. Schedule 19, headed “Termination
of Employment”, is in very similar terms to Schedule 18 of the Terms and
Conditions in Mr Alwitry’s contract, save that Schedule 19.1, headed
“Periods of Notice” is in these terms:-
“Periods of notice
(1)
Where termination of employment is necessary, an
employing organisation will give a consultant three months’ notice, in
writing.
(2)
Consultants are required to give their employing
organisation three months written notice if they wish to terminate their
employment.
(3)
Shorter or longer notice may apply where agreed
between both parties in writing and signed by both.”
The grounds for termination of employment
under paragraph 4 of Schedule 19 are in identical terms to Schedule 18.2.1 of
Mr Alwitry’s contract of employment.
282. Two points arise from this:-
(i)
It is made
clear in Schedule 19 of the English Terms and Conditions that the consultant
can terminate his or her contract by the giving of three months’ notice,
as surely Schedule 18 of Mr Alwitry’s Terms and Conditions should have
made clear.
(ii) In England termination by the employing
organisation is only where it is “necessary”, so that the right of the employer to terminate is arguably
restricted to the same grounds as set out in Schedule 18.2.1 (or where there is
gross misconduct, gross negligence or loss of registration).
283. We prefer the arguments put forward by Advocate
Chiddicks that the proper construction of Schedule 18 is that the
employer’s right to terminate is restricted (absent gross misconduct,
gross negligence or loss of registration) to the admittedly wide set of
circumstances set out in Schedule 18.2.1, a list which ends with the “other substantial reason,” which we agree protects the
interests of the employer, whilst giving the consultant some security that his
or her contract cannot be terminated arbitrarily. In other words, termination has to be
for cause. It is not necessary to
imply a right of the employer to terminate without cause as Schedule 18 is
perfectly efficacious or effective without it. Such a right would require clear words
and would sit very uneasily with Schedule 18.2.1.
284. Other than praying in aid the contra proferentem rule, Advocate
Chiddicks did not elaborate on its applicability or cite any authority for its
use, bearing in mind no reference was made to it as a rule of construction by
the Court of Appeal in The Parish of St Helier v The Minister for
Infrastructure. The rule as enunciated by Pothier was referred to by
the Royal Court in La Petite Croatie Limited v R.P. Ledo and A.K. Ledo
[2009] JLR 116 at paragraph 8:-
“8. The Court has been
assisted in the past by the observations of Pothier concerning the
interpretation of agreements. In his Traité des Obligations, (1821) Tome
1 Article VII he sets out a number of rules for interpretation of agreements,
the following of which would appear to be relevant:-
“Première Règle
On doit, dans les conventions,
rechercher quelle a été la commune intention des parties
contractantes, plus que le sens grammatical des termes.
Troisième Règle
Lorsque dans un contrat des termes
sont susceptibles de deux sens, on doit les entendre dans le sens qui convient
le plus à la nature du contrat.
Sixième Règle
Dans le doute, une clause doit
s’interpréter contre celui qui a stipulé quelque chose, et
à la décharge de celui qui a contracté
l’obligation.”
285. However the Court cautioned against the
use of these rules in interpreting deeds concerning immovable property:-
“9. As explained by the Court of Appeal in Haas v
Duquemin [2002] JLR 27, caution must be exercised in applying these principles
to the interpretation of deeds concerning immoveable property:-
“While I recognize that
Pothier’s rules on the construction of contracts may be useful in some
circumstances as an assistance in the interpretation of deeds which confer real
rights of property (see Le Pennec v Romeril), I think that care is required in
their application. Pothier, in
setting out those rules, was addressing the law of obligations where the
intentions of the contracting parties are the prime consideration. In the law of property, however, a deed
sets out real rights which affect others than the initial parties to the deed,
and there are special rules, such as the presumption for freedom in relation to
servitudes, which I will mention shortly.”
286. No reference to the contra proferentem rule was made in the Court of Appeal decision in
the same case La Petite Croatie Limited v R.P. Ledo and A.K. Ledo [2009] JCA
221, and, as we have said, by the Court of Appeal in The Parish of St Helier
v The Minister for Infrastructure, a case which was also concerned with
immovable property. We are aware of
its use under Jersey law in interpreting exculpatory clauses—see Midland
Bank Trust Company (Jersey) Limited v FPS [1995] JLR 352, which applied the
rule to an exculpatory clause in a trust deed and this following English law,
although we note that under English law the rule now has a very limited role in
commercial contracts—see Persimmon Homes Limited & others v Ove
Arup & Partners Ltd [2017] EWCA Civ 373. We have no need to consider these issues
any further, however, as we have been able to interpret the contract of
employment in this case by applying the principles of construction summarised
by the Court of Appeal in The Parish of St Helier v The Minister for
Infrastructure without recourse to the contra
proferentem rule.
287. We therefore conclude that the SEB did not have
the right to terminate Mr Alwitry’s contract of employment without cause.
The next question is whether,
notwithstanding this conclusion, Mr Alwitry repudiated his contract of
employment allowing the SEB to terminate it, which is SEB’s case.
Did Mr Alwitry repudiate his contract of employment?
288. Under Jersey law, it is the remedy of
résolution that allows a party to treat a contract as having been
terminated. The law was summarised
by Sir Philip Bailhache, then Bailiff, in Grove and Briscoe v Baker [2005]
JLR 348 at paragraph 14:-
“14 In Hamon v Webster (1), the court determined
that a contract could be terminated (résolu) without an application to
the court. It did not decide that
the right to treat a contract as terminated followed the English model or was
to be considered in accordance with English law. In fact, the law relating to resolution
is not dissimilar to the English remedy of rescission. Nonetheless, there is at least one
important distinction, in that the remedy of résolution in Jersey law is
available at the discretion of the court wherever the failure to comply with an
obligation can be said to be sufficiently serious to justify a cancellation of
the contract. A trivial or
insignificant failure to comply with an obligation would not be
sufficient. The failure must go
‘to the root of the contract’ (Hamon v. Webster and New Guar. Trust
Fin Ltd v Birbeck (4) [1977 JJ at 83]), or involve ‘a breach of a
fundamental condition’ Hanby v Moss (2() or be ‘sufficiently
serious to justify the termination of a contract’ Hotel de France (Jersey)
Ltd v Chartered Institute of Bankers (3).
These are the principles to be applied to the first submission of
counsel for the plaintiffs that the failure to pay interest at the due time was
a fundamental breach of the contract of loan which entitled the plaintiffs to
terminate the contract.”
289. We were not provided with any other authority
from this jurisdiction. Chitty on Contract, 33rd Edition defines repudiation or
renunciation at paragraph 24-018 in this way:- “A renunciation of a
contract occurs when one party by words or conduct evinces an intention not to
perform, or expressly declares that he is or will be unable to perform, his
obligations under the contract in some essential respect… Short of such
an express refusal or declaration, however, the test is to ascertain whether
the action or actions of the party in default are such as to lead a reasonable
person to conclude that he no longer intends to be bound by its
provisions”.
290. The classic jurisprudential statement of
English law in relation to repudiatory breach is in the case of Freeth v
Burr [1878] LR 9 CP 209 at 213:-
“It is not a mere refusal or omission of one of the
contracting parties to do something which he ought to do, that will justify the
other in repudiating the contract; but there must be an absolute refusal to
perform his side of the contract.”
291. It was not in dispute that in every contract of
employment there is an implied term of mutual trust and confidence, the loss of
which would go to the root of the contract. As Lord Nicholls said in Malek v
Bangor Credit and Commerce International (A) [1998] AC 20 at page 13, there
is a general obligation not to engage in conduct likely to undermine the trust
and confidence required if the employment relationship is to continue in a
manner the employment contract implicitly envisages. He made clear that the conduct must be
looked at objectively in all of the circumstances. Lord Millett in the House of
Lords decision of Johnson v Unisys Ltd said at paragraph 78 that the
implied term of trust and confidence is now generally imported into the
contract of employment, usually expressed “as an obligation binding on both
parties not to do anything which would damage or destroy the relationship of
trust and confidence which should exist” between employer and
employee.
292.
That
implied term has been recognised under Jersey law in the case of McDonald v
Parish of St Helier [2005] JRC 074 at paragraph 28. That term is expressly recognised in
clause 3 of the contract of employment:
“It is essential therefore that the Employee and the Employer work in a
spirit of mutual trust and confidence.”
293. The test for repudiation in this context is
that set out in Neary v Dean of Westminster [1999] IRLR 228, namely that
the conduct of the employee must so undermine the trust and confidence which is
inherent in the particular contract of employment that the employer should no
longer be required to retain the employee in his employment. It is that loss of trust and confidence
that the SEB relied upon in its letter of termination dated 22nd November,
2012. The burden is upon the SEB to
prove on the balance of probabilities that, viewed objectively, as at the 22nd
November, 2012 Mr Alwitry had conducted himself in such a way as to so
undermine the trust and confidence which is inherent in his contract of
employment with the SEB, that the SEB was entitled to terminate his contract of
employment. Put another way had the
employment relationship of trust and confidence been irreparably damaged by his
conduct?
294. The degree of misconduct on the part of an
employee that would justify summary dismissal was considered by Lord Jauncey in Neary v Dean of
Westminster at paragraph 22:-
“I have already referred to
the statement by Lord James of Hereford in Clouston & Co Ltd v Corry.
That case was applied in Laws v London Chronicle (Indicator Newspapers) Ltd
[1959] 1 WLR 698, where Lord Evershed MR, at p.700, said: “It follows
that the question must be - if summary dismissal is claimed to be justified
– whether the conduct complained of is such as to show the servant to
have disregarded the essential conditions of the contract of service.” In
Sinclair v Neighbour, Sellars LJ, at p. 287F, said: “The whole
question is whether that conduct was of such a type that it was inconsistent,
in a grave way – incompatible – with the employment in which he had
been engaged as a manager.” Sach LJ referred to the “well
established law that a servant can be instantly dismissed when his conduct is
such that it not only amounts to a wrongful act inconsistent with his duty
towards his master but is also inconsistent with the continuance of confidence
between them”. In Lewis v Motorworld Garages Ltd [1985] IRLR 465,
Glidewell LJ, at 469, 38, stated the question as whether the conduct of the
employer “constituted a breach of the implied obligation of trust and
confidence of sufficient gravity to justify the employee in leaving his
employment… and claiming that he had been dismissed.” This test
could equally be applied to a breach by an employee. There are no doubt many
other cases which could be cited on the matter, but the above four cases
demonstrate clearly that conduct amounting to gross misconduct justifying
dismissal must so undermine the trust and confidence which is inherent in the
particular contract of employment that the master should no longer be required
to retain the servant in his employment.”
295. In Briscoe v Lubrizol Ltd [2002] IRLR
607 it was held by the English Court of Appeal that to draw a distinction
between gross misconduct and repudiatory conduct evincing an intention no
longer to be bound by the contract would be to make a distinction without a
real difference. In this case the SEB has not alleged gross misconduct on the
part of Mr Alwitry, but it must prove conduct on his part of such gravity as to
justify the termination of his contract of employment a week or so before he
was due to start work. That will
always be a question of fact.
296. Reviewing the history of this relationship, it
was regrettable that Mr Alwitry’s reference to requiring six
months’ notice was not picked up by the members of the panel (apart from
Mr McNeela who did not raise it with the panel), and that the issue of the
start date was not aired at the interview.
The reference in the advert to “Winter
2012” was also unhelpfully ambiguous. As against that, all of the witnesses
agreed that the standard period of notice for consultants within the NHS was
three months, and it was assumed by the hospital management, rightly, that three
months was the notice required for Mr Alwitry to terminate his contract with
the Derby Hospital.
297. Furthermore, in our view, the notice
period asked for in the application form clearly related in context to the
notice required to terminate Mr Alwitry’s employment, not the notice he
required before taking up the post in Jersey. In our view it was somewhat disingenuous
of Mr Alwitry to have answered “six
months” to a question that was clearly directed to the period of
notice he had to give the Derby Hospital.
298. We accept the evidence of Mr Downes that he had
explained to Mr Alwitry when they met in England prior to the interviews the
pressure upon the Ophthalmic Department, and the need for the appointment to
start as soon as possible. The need
for real urgency in the appointment of a third consultant can be seen from his
e-mail of 16th May, 2012, and in our view, that urgency would have
been communicated to Mr Alwitry when they met. Mr Alwitry must, therefore, take some
responsibility for the confusion that thereafter arose over the start date. That led to Mr McLaughlin’s letter
of 10th August, 2012, and the imposition of a short deadline for him
to accept the post. It was
undermining of Mr McLaughlin’s position as managing director of the
hospital that Mr Alwitry immediately raised the issue with Mr Downes, Mrs Body,
Mr McNeela and Dr Luksza trying to build the case for a later start date.
299. The issue of the start date having been
resolved, Mr Alwitry displayed similar conduct in relation to the Job Plan
issued by Mr Downes on 24th September, 2012, a document which we
accept would have been the result of both a great deal of preparatory work and
a willingness on the part of the hospital management to accommodate Mr Alwitry
as far as it could, bearing in mind that he could have been held to the Job
Plan sent to him by Mr Leeming, and which the contract said he had agreed. Although we do not have a copy of that
Job Plan, we understand that it provided for Friday operating.
300. In the absence of Mr Downes, Mr Alwitry then
sought to build support for his preferred Job Plan with Ms Gindill and Ms
Hockenhull to whom he made critical comments about Mr Downes’ position
over Friday operating, which were undermining of Mr Downes (the reference to
his father digging out correspondence on the subject when Mr Downes was
appointed a consultant). This led
to Mr Downes’ e-mail of 9th October, 2012, requiring Mr
Alwitry to address any further questions to Mr Downes, Mr McLaughlin or Mrs
Body, and giving him this warning:-
“I would finally
advise/warn that making too many demands at this stage of your appointment is
unlikely to bode well for your future relationships within the
organisation!”
301. The e-mail served its purpose, in that Mr
Alwitry said he telephoned Mr Downes the next day, accepting the Job Plan, a
conversation which Mr Downes could not remember, although Mr Alwitry did not
confirm that acceptance in writing. On the same day, he took advice from the
BMA and its letter of 30th November, 2012, sent after the
termination, confirmed that one of the matters he was discussing with them was
indeed the Job Planning process. We
think there is some force in Mr McLaughlin’s view that Mr Alwitry had not
given up on the Job Planning issue.
Certainly Mr Downes seemed to be unaware that he had accepted the Job
Plan, because that was the issue he wanted Mr Alwitry to confirm in the letter
that was to be sent to him by Mr McLaughlin, as the email from Mr Downes to Mr
McLaughlin of the 31st October, 2012 makes clear.
302. We accept the evidence of Mr McLaughlin that
there was genuine concern about the conduct of Mr Alwitry, which, in his
experience, and other members of the hospital management, was unprecedented
from a newly appointed consultant who had yet to take up his post. That concern was such that he took legal
advice, through Mr Riley, from the Law Officers’ Department, as to the
options open to the General Hospital.
In doing so, we find that he was genuinely motivated by the long-term
interests of the General Hospital.
303. The position of the hospital management became
very entrenched immediately after the contract was terminated and when the
issue of Mr Alwitry’s possible reinstatement was being explored by the
SEB, but we think it is important that we analyse the position as at the time
the contract was terminated and separate out the strong feelings on the part of
the hospital management about his reinstatement which would have overruled
their decision, undermined their leadership and led to resignations. As at the 22nd November, 2012,
had the employment relationship of trust and confidence been irreparably
damaged by his conduct?
304. We find that as at the 31st October,
2012, there had been no decision by the hospital management to terminate Mr
Alwitry’s contract of employment. The proposal which had been discussed (at
a meeting attended by at least Mr McLauglin, Mr Downes, Mr Siodlak and Dr
Luksza) was for him to be written to so that he could confirm his acceptance of
the Job Plan. It was only if he
remained unhappy with it that he was to be given five days to re-think before
his contract would be terminated for him. It is implicit that if Mr Alwitry had
given that confirmation, the hospital management accepted that he could have
taken up the post and that Mr Downes, and indeed the hospital management, were
prepared to work with him. It
follows that as at the 31st October, 2012, the employment
relationship of trust and confidence had not been irreparably damaged by his
conduct.
305. Mr McLauglin did not send out that letter
because he said “they”
were worried about it starting another round of emails and accordingly they
were “going down the road of
termination”, but there is no evidence of any discussion within
management about this and, in any event, “going
down the road” towards a decision is not the same as a decision being
taken.
306. Although Mr Riley said in his e-mail of 12th
November, 2012, having heard of the e-mail from the BMA, that he thought
everyone was agreed to withdraw the offer of employment, it is notable that he
only “thought” that this
was so, which is a strong indication that no decision to that effect had been
taken at that stage. Prior to the
receipt of the BMA email, individual members of the hospital management
(notably Mr McLaughlin and Mr Riley) may have reached the point at which they
wished to terminate Mr Alwitry’s contract of employment, but there had
been no management decision to that effect; on the contrary preparations were
on foot for Mr Alwitry’s induction. Mr Siodlak, despite his forthright
e-mails on the issue, was clear that there had been no such decision and we
accept his evidence that this was the case. Mr Downes told us very candidly that
despite the issues over the start date and the Job Plan, at the point he left
the Island for the US after sending Mr McLaughlin his e-mail of 31st
October, 2012, he was still prepared to work with Mr Alwitry.
307. The fact is that nothing happened in terms of
the employment relationship with Mr Alwitry between the 31st October,
2012, when it was proposed he should be written to and the receipt of the e-mail
from the BMA on the 12th November, 2012. We therefore further find that up to the
receipt of the BMA email the relationship between Mr Alwitry and the hospital
management remained viable. t was
that email that galvanized the hospital management into an urgent meeting the
next day in the absence of Mr Downes and without waiting one further day to see
what it was that the BMA wanted to discuss.
308. The e-mail from the BMA was described by Mr
McLaughlin as “the last
straw” and by Mr Siodlak as “shocking”
and “extraordinary”. Mr Riley said it “put the nail in it” and that if he hadn’t made
up his mind before the BMA intervention, he certainly had after it. We think there is no escaping the
conclusion that the intervention of the BMA was causative of the decision that
was taken very hurriedly the next day.
That is clear from the note of the meeting:-
“Mr
Alwitry’s communication, attitude and behaviour since his offer of
employment was accepted with Health and Social Services was discussed, along
with the subsequent reporting of Mr Downes to the BMA”. (our
emphasis)
The BMA email was seen as a significant
development, raising the possibility that Mr Alwitry would start work with a
live formal complaint about his line manager.
309. When Mr Downes returned to the Island, his
hearing of the BMA intervention was a major factor in his changing his position
and supporting the decision that had been taken in his absence. Quoting again from his email of the 26th
November, 2012, to Mr Alwitry explaining why he supported the decision to
terminate his contract of employment: “and
in particular your decision to report your manager i.e. me to the BMA (both
surprising and extremely disappointing, bearing in mind all the time and effort
I put into trying to organise the best possible timetable under the
circumstances of major organisational constraints)….”
310. The Solicitor General referred us to the
English Court of Appeal decision of Omilaju v Waltham Forest London Borough
Council [2005] I.C.R.481, where an alleged breach of the implied obligation
of trust and confidence consisted of a series of acts, the last act or final
straw which led (in that case) to the employee terminating the employment
relationship and which, viewed in isolation, might not be unreasonable or
blameworthy. Its essential quality
was that it was the last in a series of acts the cumulative effect of which,
viewed in the round, was such as to amount to a breach of the implied
term. It would not amount to a “last straw” if the final
act, objectively viewed, was entirely innocuous. The case concerned an appeal against a
decision of the Employment Appeal Tribunal in which the last straw complained
of by the employee was the refusal of the employer to pay wages for days in
July and August when he was attending the Employment Tribunal. The employer was not in breach of
contract for so doing. Dyson LJ,
giving the judgment of the Court of Appeal, analysed the quality of a last
straw in this way:-
“19 The question specifically raised by this
appeal is: what is the necessary quality of a final straw if it is to be
successfully relied on by the employee as a repudiation of the contract? When
Glidewell LJ said that it need not itself be a breach of contract, he must have
had in mind, amongst others, the kind of case mentioned in the Woods case at p
671f-g where Browne-Wilkinson J referred to the employer who, stopping short of
a breach of contract, ‘squeezes out’ an employee by making the
employee’s life so uncomfortable that he resigns. A final straw, not itself a breach of
contract, may result in a breach of the implied term of trust and
confidence. The quality that the
final straw must have is that it should be an act in a series whose cumulative
effect is to amount to a breach of the implied term. I do not use the phrase ‘an act in
a series’ in a precise or technical sense. The act does not have to be of the same
character as the earlier acts. Its
essential quality is that, when taken in conjunction with the earlier acts on
which the employee relies, it amounts to a breach of the implied term of trust
and confidence. It must contribute
something to that breach, although what it adds may be relatively
insignificant.
20 I
see no need to characterise the final straw as ‘unreasonable’ or
‘blameworthy’ conduct.
It may be true that an act which is the last in series of acts which,
taken together, amounts to a breach of the implied term of trust and confidence
will usually be unreasonable and, perhaps, even blameworthy. But, viewed in isolation, the final
straw may not always be unreasonable, still less blameworthy. Nor do I see any reason why it should
be. The only question is whether
the final straw is the last in a series of acts or incidents which cumulatively
amount to a repudiation of the contract by the employer. The last straw must contribute, however
slightly, to the breach of the implied term of trust and confidence. Some unreasonable behaviour may be so
unrelated to the obligation of trust and confidence that it lacks the essential
quality to which I have referred.”
He then went on to say at paragraph 21:-
“21 if
the final straw is not capable of contributing to a series of earlier acts
which cumulatively amount to a breach of the implied term of trust and confidence,
there is no need to examine the earlier history to see whether the alleged
final straw does in fact have that effect.
Suppose that an employer has committed a series of acts which amount to
a breach of the implied term of trust and confidence, but the employee does not
resign his employment. Instead, he
soldiers on and affirms the contract.
He cannot subsequently rely on these acts to justify a constructive dismissal
unless he can point to a later act which enables him to do so. If the later act on which he seeks to
rely is entirely innocuous, it is not necessary to examine the earlier conduct
in order to determine that the later act does not permit the employee to invoke
the final straw principle.”
At paragraph 22, Dyson LJ then went on to
confirm that the test of whether the employee’s trust and confidence had
been undermined is objective.
311. The BMA is Mr Alwitry’s trade union and
he has an undoubted right to consult it at any time (the right to join a trade
union is protected under Article 11 of the European Convention On Human Rights). The BMA representative had asked Mr
Jones to discuss the matter when she returned to her office on Wednesday 14th
November, 2012, but the decision to terminate Mr Alwitry’s employment was
taken the day before, without the hospital management ascertaining precisely
what the BMA wished to discuss. The
meeting of 13th November, 2012, proceeded on the assumption that Mr
Alwitry had made a formal complaint against Mr Downes, which was not the case. The statement made by Mr Riley in his
letter of the 15th November, 2012, to the SEB that Mr Alwitry had
engaged the BMA to support a formal complaint about Mr Downes was incorrect and
could not be supported from what we understand the hospital management knew
about the BMA intervention at that point. It was a statement that must have been a
material factor in the SEB giving its support to the decision of the hospital
management.
312. Whilst we can understand the reaction of the
hospital management to what it had (wrongly) assumed had been a formal
complaint about Mr Downes to the BMA, as a matter of policy we do not think
that an employer receiving a request from an employee’s trade union for
contact could ever contribute to a breach by the employee of the implied term
of trust and confidence. Consequently
we find that this last straw was not capable of contributing to a series of
earlier acts which cumulatively amount to a breach of the implied term of trust
and confidence. As we have found,
up to the point of that email, the hospital management were prepared to “soldier on” with
preparations for Mr Alwitry’s induction proceeding apace. Following Omilaju v Waltham Forest
London Borough Council there would be no need to examine the earlier
history, although we have done so.
313. We can see that the conduct of an employee may
be so serious as to irreparably damage the relationship with the employer
without further ado, e.g. in the case of dishonesty, but in a case like this we
are dealing with a course of behaviour over a period of time conducted in the
main through e-mails, which on their face were couched in civil language, by
someone who had yet to start work. We
struggle somewhat with the notion that conducting himself in the way Mr Alwitry
did over the start date and Job Plan can fairly be described, as it was by Mr
Riley, as “atrocious” and
“consistently adversarial,
aggressive, inappropriate, duplicitous, uncooperative and frankly unacceptable”.
This stretches the description of
his conduct to the boundaries of what the facts can support.
314. The most serious charge against Mr Alwitry is
that over the start date and Job Plan, he involved more junior members of the
General Hospital in a way which undermined the hospital management, conduct
which we can see might well justify disciplinary action, but we are not
persuaded that looked at objectively, his conduct during this period, albeit
difficult and at times exasperating to the hospital management, was of
sufficient gravity to justify summary dismissal. In any event we have found as a matter of
fact that despite those difficulties, the relationship between Mr Alwitry and
the hospital management up to the point when the BMA intervened was not
irreparably damaged by his conduct. As we have stated above, that
intervention by his trade union, the catalyst for the termination of his
contract, could not contribute to a breach of the implied term of trust and
confidence.
315. In essence the fear on the part of the hospital
management was that Mr Alwitry would be difficult, if not very difficult, to
manage and would not fit in with the new culture they were endeavouring to
foster following the Verita report. Rather than allowing him to start work, they
decided upon “a pre-emptive
strike” to withdraw the offer, so as to avoid the disciplinary and
appeal processes contained in the contract of employment. Without that
pre-emptive strike they feared what Mr Riley described to the SEB as thirty
years of a dysfunctional department. They did so knowing that the SEB could be
held to be in breach of contract, but took the risk because of the advice they
had received as to the minimal damages that could be claimed.
316. There are two sides to any relationship and we
also question whether an employer can properly say that the relationship has
been irreparably damaged by a course of conduct by an employee over which it
has never made any substantive complaint; the absence of any complaint would
suggest an intention “to soldier
on”. The most Mr Downes
did was to warn Mr Alwitry on the 9th October, 2012 that making too
many demands “at this stage of your
appointment is unlikely to bode well for your future relationships within the
organisation!”. Mr
Alwitry had no indication that he had conducted himself in such a way that the
hospital management were already taking legal advice on terminating his
contract before he had even started work. Even in the letter it was proposed should
be sent to Mr Alwitry on the 31st October. 2012, asking for his
confirmation of the Job Plan, it was not suggested by Mr Downes that any
complaint should be made to Mr Alwitry about his conduct, or that he should be
given any kind of warning as to how precarious his position had become. As a matter of procedure, it was, of
course, grossly unjust to Mr Alwitry for him not to be told of the charges
against him and how precarious his employment was, as the Complaints Board has
made so very clear.
317. As against that Mr Alwitry must have been aware
that there were difficulties, although not the extent of those difficulties, in
that:-
(i) He had received the ultimatum from Mr
McLaughlin of 10th August, 2012, giving him three working days to
commit to a starting date of 1st December, 2012, an ultimatum which
was unusual in the context of a consultant appointment;
(ii) He had received Mr Downes’ e-mail of 9th
October, 2012, in relation to the Job Plan and the warning about making too
many demands;
(iii) He had himself consulted his trade union, the
BMA, and had agreed that they should contact Mr Jones within the hospital
management over the PAs issue.
(iv) He had avoided meeting Mr Downes, Mrs Body or
Mr McLaughlin when he visited the Island on 22nd and 23rd
October, 2012, because he knew there were unresolved issues.
318. Even so it cannot be said that Mr
Alwitry’s conduct amounted to an express refusal, or any kind of refusal,
to perform his side of the contract.
As Advocate Chiddicks said, from Mr Alwitry’s point of view he was
about as far from repudiating or renouncing his contractual obligations as it
is possible to be. He had resigned
from his post at the Derby Hospital, engaged fully (the SEB would say too
fully) in the Job Planning process, booked and paid for his flights to and from
Jersey for many months ahead and had made all the arrangements involved in such
a move. We found it particularly
poignant that Mr Alwitry’s son had taken, and passed, his entrance
examination into Victoria College. This
was not a case like Briscoe v Lubrizol Ltd where the employee had failed
to attend a meeting to discuss his position under a long term disability scheme
without explanation and who had thereafter failed to reply to the managements
requests to contact them. The case
against Mr Alwitry is not that he expressly refused to perform his side of the
contract, but that by his conduct over the start date and the Job Plan he had
so undermined the trust and confidence which is inherent in his contract of
employment with the SEB that the SEB were entitled to summarily terminate his
contract of employment.
319. We have considerable sympathy with the position
of the hospital management, who we find were acting in good faith and motivated
by the best long-term interests of the General Hospital and we further find
that its concerns over the conduct of Mr Alwitry were genuinely held. Viewed objectively, however, and for the
reasons set out above, we conclude that as at 22nd November, 2012,
Mr Alwitry had not conducted himself in such a way as to so undermine the trust
and confidence which is inherent in his contract of employment with the SEB, that
the SEB was entitled to terminate his contract of employment summarily. He had
not by his conduct repudiated his contract of employment.
Whistleblowing
320. It is convenient at this stage to address Mr
Alwitry’s contention that his contract of employment was terminated
because he had raised issues of patient safety; a contention which was gone
into in considerable detail.
Schedule 12.7.1 allowed him to speak out in the public interest if he
had genuine concerns about an issue, and to suffer no detriment for doing
so. This is a contractual
obligation, it was submitted, the breach of which sounds in damages, which do
not come within the Johnson Exclusion Area or the unfair dismissal legislation.
For the reasons set out below, it
is not necessary to set out the interesting arguments put forward by Advocate
Chiddicks as to why this was the case.
321. The parties had appointed experts on the issue
of patient safety, namely Mr T D Matthews, a consultant neuro-ophthalmologist
and ophthalmic surgeon, on behalf of Mr Alwitry and Mr John L Brookes, a
consultant ophthalmic surgeon on the part of the SEB. They were not called, as they had
reached agreement over the questions put to them, in essence that the patient
safety concerns put forward by Mr Alwitry in relation to his Job Plan were
reasonable on the face of it. They
could not opine on his motives for raising these concerns, but the key point
they made, echoed by the other consultant witnesses we heard, was that it is
the consultant who decides which patients he will operate on and who is
responsible for ensuring their post-operative care.
322. The experts put the position succinctly at
paragraph 28 of their joint report dated 24th September, 2018:-
“We strongly agree that
it is the responsibility of the operating surgeon to ensure robust procedures
are in place for their patients.
The surgeon has the ultimate responsibility for the patients they
operate on. We also strongly believe
that operating lists should be organised by the operating surgeon to take
account of all the possible variations between patients, in relation to
complexity, need for early review, training and teaching cases, organising
patients on a list when the operating surgeon is available for post-operative
review etc.”
323. There was never any question of Mr Alwitry
being required by the hospital management to undertake any operation on any
patient. The operating lists would
be his. He would decide who he
would operate on and it would be his responsibility to ensure that there were
robust arrangements for their post-operative care being in place. If they were not in place it was his
responsibility not to operate. What
was being negotiated in the Job Planning discussion was who should provide that
post-operative care. There was
never any question of a patient being operated on without such post-operative
care being in place, so that it is right to say that the issue of the safety of
any actual patient was entirely hypothetical.
324. The experts informed us at paragraph 20 of their
joint report that there were approximately 10,000 complex glaucoma operations
performed per year in the United Kingdom in the NHS, which, assuming a
population of just over 65 million would amount to 15 persons per 100,000
population per year. Equating that
to Jersey, it would mean that Mr Alwitry would only be carrying out the more
complex glaucoma operations on some 15 persons per year, which could easily
have been accommodated within his Tuesday operating list.
325. As for Friday operating, it was proposed that
he would operate on a Friday twice a month, and on one of those Fridays, he
would be on call in any event in the ensuing weekend to provide post-operative
care, so that they were only discussing one Friday operating list per month
when Mr Alwitry would not be on call the ensuing weekend. He wished to return to see his young
family at weekends, an entirely proper desire on his part, and so it was a
question of whether, as he made clear to Ms Gindill in his e-mail to her of 29th
September, 2012, on that one Friday per month:-
(i)
his colleagues covered for him on the Saturday
morning; or
(ii)
he was paid for an additional PA for that Saturday
morning; or
(iii)
he ditched Friday operating on one Friday a month; or
(iv)
he limited himself on that one Friday a month to extra-ocular
surgery.
One can see that the options put forward by
him would not be attractive to the hospital management and we note they omit
the option of his providing cover for his own patients following that one
Friday.
326. In purporting to raise these issues, and
setting out his proposed solutions to them, we find that Mr Alwitry was, in
reality, negotiating for a timetable that would enable him to return home at
the weekends, while his family was still in England. We see nothing improper in his seeking to
negotiate such an outcome, but in our judgment it was quite inappropriate to
use patient safety concerns for this purpose. There was never any question of any
patient’s safety being put at risk.
In his opening address to us, Advocate Chiddicks submitted that a small
body of consultants had taken against Mr Alwitry because he had chosen to speak
up about patient safety. We find
that this was simply not the case. In
short, this was not a case, pursuant to Schedule 12.7.1, of Mr Alwitry wishing
to speak out in the public interest, because of a genuine concern about a
patient safety issue; indeed he did not think that the States of Jersey
whistleblowing policy, which he had not read, applied to him.
327. Furthermore, Mr Alwitry was conducting this
negotiation with a fellow consultant, who was just as aware as he was of
patient safety issues in the field of ophthalmics, on a “partnership approach” (Schedule
3.1.1 of his contract of employment) in which the Job Plan had to be agreed by
him. In the end he accepted the Job
Plan and agreed in evidence that having done so, no patient issues arose; they
would not arise because he was responsible for the safety of the patients he
operated on. If his contract had
not been terminated he would have started work on the basis of that Job Plan. This was simply not a case of
whistleblowing or of his contract being terminated because he was a whistle
blower.
328. Our finding is that Mr Alwitry’s contract
was terminated by the SEB not because he had raised patient safety issues, but
because of the way he had conducted himself with the hospital management over
the start date and Job Planning issues.
329. Mr Chiddicks also argued that the professional
standards and obligations as set out by the General Medical Council and in its
guidance in “Good medical
practice”, in addition to being binding upon consultants, pursuant to
Schedule 2.1 (as set out above), is also, by implication, binding upon the
hospital management. We see no need
to address this issue, because we see no breach of these guidelines in relation
to patients’ safety, for the reasons set out above.
Was the SEB entitled to terminate Mr Alwitry’s
contract of employment for cause under Schedule
18.2.1?
330. In the event of the SEB failing in its primary
argument as to repudiation, it argued that it was, in any event, entitled to
terminate Mr Alwitry’s contract of employment for cause under Schedule
18.2.1, relying on there being “some
other substantial reason to do so” namely a fundamental breakdown in
working relationships between the parties. The phrase “some other substantial reason” appears to be derived
from the statutory provision detailing the categories of potentially fair
reasons for dismissal within Article 64(1)(b) of the Employment (Jersey) Law
2003 (“the Jersey Employment Law”) and the equivalent provision
in section 98(1)(b) of the Employment Rights Act 1996 (“the
Employment Rights Act”). It
is therefore relevant to look at the way that this phrase had been considered
in Employment Tribunal case law.
331. Under Article 64 of the Jersey Employment Law,
there is a two-stage process (as there is under the Employment Rights Act),
firstly under Article 64(1) – (3) to ascertain the reason for the
dismissal and secondly, under Article 64(4) to ascertain whether the dismissal
was fair or unfair. The first is a
purely factual question (see Cobley v Forward Technology Industries plc
[2003] WCA Civ 646 at paragraph 18). As was said by Cairns LJ in Abernethy
v Mott, Hay & Anderson [1974] ACR 323 at 330:-
“A reason for a dismissal of
an employee is a set of facts known to the employer, or it may be beliefs held
by him, which cause him to dismiss the employee”.
332. A frequent instance of dismissal for “some other substantial reason”
in unfair dismissal proceedings arises where there has been a fundamental
breakdown in working relationships between the parties. This recognises the pragmatic
requirement that co-employees must be able to function in a harmonious and
co-operative manner as one of the essential facets of the employment
relationship and one which fundamentally distinguishes it from arms-length
commercial relationships. As Lord
Steyn said in Johnson v Unisys at paragraph 20 “It is no longer right to
equate a contract of employment with commercial contracts. One possible way of
describing a contract of employment in modern terms is as a relational
contract”
333. In Perkin v St George’s Health Care
NHS Trust [2006] ICR 616 CA, a tribunal held that the reason for the
dismissal of a senior executive whose manner and attitude towards colleagues
had led to a breakdown in the employer’s confidence in him and rendered
it impossible for the senior executives to work together as a team, was for “conduct [or] some other substantial reason”. On appeal, the Court of Appeal had held
that the tribunal had not erred, even though, in the Court of Appeal’s
view, it would have been preferable, if the tribunal had analysed the dismissal
as being for some other substantial reason, rather than for conduct.
334. In Ezsias v Northern Glamorgan NHS Trust
[2011] IRLR 550 EAT, it was held that whilst the conduct of the employee in
that case, an oral and maxillo-facial surgeon, had been responsible for the
total breakdown in the relationships between him and senior staff within the
department, with significant effects on the service provision and the quality
of care provided to patients, it was the fact of the breakdown which was the
reason for his dismissal, on the grounds of “some
other substantial reason”.
Central to the consultant’s complaint of unfair dismissal was an
assertion that he was contractually entitled to the benefit of certain
disciplinary procedures, and that the failure of his employer to observe the
same rendered his dismissal unfair.
335. The Employment Appeal Tribunal held that the
contractual disciplinary procedures only apply to issues of conduct or
competence (as in the case before us) not to allegations of a breakdown in
working relationships. Quoting from the headnote:-
“Those procedures do not
apply to cases where, even though the employee’s conduct caused the
breakdown of their relationship, the employee’s role in the events which
led up to that breakdown was not the reason why action was taken against him.
Employment tribunals will, however be on the lookout, in cases of this kind, to
see whether an employer is using the rubric of “some other substantial
reason” as a pretext to conceal the real reason for the employee’s
dismissal.”
336. Keith J said at paragraph 53:-
“523 It is apparent … that the tribunal was alive
to the refined but important distinction between dismissing Mr Ezsias for his
conduct in causing the breakdown of relationships, and dismissing him for the
fact that those relationships had broken down. In these circumstances, the only fair
reading of the tribunal’s finding at paragraph 541 about the reason for
Mr Ezsias’ dismissal is that although as a matter of history it was Mr
Ezsias’ conduct which had in the main been responsible for the breakdown
of the relationships, it was the fact of the breakdown which was the reason for
his dismissal (his responsibility for that being incidental).”
337. In Kerslake v North West London Hospital NHS
Trust [2012] EWHC 1999 (QB) a consultant obstetrician and gynaecologist
sought injunctions against her employer as she was fearful that a procedure set
in train in order to deal with differences which were said to have arisen
between her and her colleagues at work might, if allowed to continue, result in
her being dismissed in breach of the terms of her contract of employment. It was not an unfair dismissal
case. Having confirmed that it is
well established that a dismissal by reason of an irretrievable breakdown in
working relationships is capable of providing “some other substantial
reason” for terminating an employment contract fairly for the
purposes of the Employment Rights Act, Curran JA at paragraphs 182 to 184
considered dismissal for “some other substantial reason”
where the real ground is “conduct or capability”:-
“182. The Trust is not permitted
to dismiss under the guise of ‘some other substantial reason’ if
the real reason for dismissal is capability or conduct. This has been referred to as
‘sidestepping’ by Mr Forde QC in this case. It would be an impermissible
circumvention of the procedures contained in MHPS. In Lauffer v Barking, Havering and
Redbridge University Hospitals NHS Trust [2009] EWHC 2360 (QB): [2010] Med.
L.R. 68, a consultant general surgeon applied for an interim injunction against
the respondent NHS Trust who were seeking to dismiss him. Following a number of serious untoward
incidents he had been suspended from practice. The respondent Trust’s
disciplinary policy provided a detailed procedure for dealing with capability
issues which states that the aim was to resolve such issues through ongoing
assessment and support. Another
contractual provision provided that the Trust could dismiss the applicant for
‘some other substantial reason’. They decided to proceed to a hearing on
conduct grounds. That was postponed
when the applicant contended that the capability procedure should have been
followed. He was later invited to a
meeting at which he was given a letter dismissing him on the basis of a loss of
trust and confidence. It stated
that a payment would be given in lieu of notice and that the dismissal was not
by reason of misconduct or capability.
The applicant submitted that most of the matters alleged by the Trust to
have given rise to concern about him fell within the ambit of concerns about
capability and that, as provided for in the disciplinary policy, attempts
should have been made to resolve capability issues through local action before
holding a hearing. The respondent
Trust contended that the applicant had been dismissed for ‘some other
substantial reason,’ and in those circumstances, the disciplinary
procedure was not engaged.
183. Holroyde J. granted the
application. Although the contract provided for termination on three
months’ notice, it could not have been intended that the Trust could
simply ignore the express provisions concerning the disciplinary process. A
loss of trust could be sufficient “other substantial reason” to
justify the termination of a
contract of employment: Turner v Vestric…However, the judge said
that a common theme which emerged from some of the witness statements was that
it was the applicant’s lack of judgment and insight which gave rise to
the concern about him. It was strongly arguable that a lack of judgment and
insight went to his capability to perform his role as a surgeon and what was
relied upon as the intelligible and proper cause for the loss of trust and
confidence was actually an adverse view of the applicant’s capability.
184. The judge said that the
contractual provision relating to “some other substantial reason”
was a residual category for cases where there was no misconduct or capability issue.
The fact that the Trust regarded the disciplinary route as applicable initially
was important, and they had been unable to provide a satisfactory explanation
as to why what began as a matter of capability suddenly ceased to be viewed as
such. By missing out on the disciplinary procedure to which he claimed to be
entitled, the applicant was entitled to submit that he had lost the opportunity
to clear his name and to avoid dismissal. That was something that could not be
compensated for adequately by damages. What the injunction would achieve was a
restoration of the position where the prehearing process to consider his
capability would be available to him. There was a serious issue to be tried,
damages would not be an adequate remedy if an injunction was refused.”
338. Curran JA distinguished the facts in the case
before him from those in Lauffer v Barking, Havering and Redbridge
University Hospitals NHS Trust and the application for an injunction
failed, but Advocate Chiddicks submitted that in the case before us, if the
hospital management had concerns about Mr Alwitry’s conduct and behaviour
(there were no concerns about his competence), it had to resolve them by
application of its disciplinary and appeals procedures as set out in clause 17
of the contract of employment and it was not open to the SEB to attempt to
sidestep its disciplinary procedures by seeking to classify Mr Alwitry’s
dismissal as being “for some other
substantial reason” and citing a breakdown in trust and confidence. We think there is some force in this
submission, in that Mr Riley accepted in evidence that in terminating Mr
Alwitry’s contract of employment summarily a week before he started work,
the hospital management was purposely avoiding the disciplinary procedures
under that contract. If those procedures had been followed, Mr Alwitry would
have had the opportunity to clear his name and avoid dismissal.
339. We are not concerned here with whether Mr
Alwitry’s conduct had irreparably damaged the employment relationship of
trust and confidence as we were under the section dealing with repudiation.
Under Schedule 18.2.1 “conduct”
is a quite separate ground for termination than “some other substantial reason” and the SEB has not
sought to rely on it. If it had
done so, the disciplinary procedures and appeals under the contract of
employment, which it sought to avoid, would have come into play. We are concerned here with whether, as a
matter of fact, and viewed objectively, as at the 22nd November,
2012, there had been a fundamental breakdown in working relationships between
the parties, Mr Alwitry’s responsibility for that breakdown being
incidental. Again the burden of
proof is upon the SEB.
340. The emphasis here is on working relationships
between the parties and as the SEB is a corporate entity that can only mean Mr
Alwitry’s working relationships with his co-employees. It might be thought to be stretching it somewhat to talk in
terms of Mr Alwitry’s working relationships when his contract was
terminated before he had started work at the General Hospital at all and before
his contract had become effective (clause 2).
341. The email from the BMA stands to be treated in
the same way as when we were dealing with repudiation, namely something which
could not contribute to any asserted breakdown in Mr Alwitry’s working
relationships with his co-employees.
We have already found that as at the 22nd November, 2012, the
employment relationship between the co-employees concerned in the hospital
management and Mr Alwitry had not been irreparably damaged by his conduct (in
reality the only co-employees with whom he had any real contact) and it must
follow that his working relationships with them had not fundamentally broken
down. Mr McNeela had always been happy to work with him and there is no
evidence that working relationships with other members of staff employed at the
General Hospital had fundamentally broken down.
342. We find that as at the 22nd November,
2012, there had not been a fundamental breakdown in the working relationships
between the parties and accordingly that the SEB did not have “some other substantial reason” under Schedule 18.2.1
for terminating Mr Alwitry’s contract of employment.
Summary on liability
343. The position we have reached is as follows:-
(i) The SEB did not have the right to terminate Mr
Alwitry’s contract of employment without cause.
(ii) Mr Alwitry had not repudiated his contract of
employment, entitling the SEB to terminate it.
(iii) The SEB did not have the right to terminate Mr
Alwitry’s contract of employment under Schedule 18.2.1 “for some other substantial
reason”.
344. The purported termination of Mr Alwitry’s
contract of employment was therefore invalid. A key factor in the hospital management
proceeding in the way they did was the advice they had received from the Law
Officers’ Department that the SEB’s liability would be limited to
the notice period under Schedule 18.1 of three months. We now turn to the issue of whether its
liability is so limited.
The Johnson Exclusion Area
345. In matters relating to damages for breach of
contract and, in particular, contracts of employment, the Courts in Jersey have
traditionally looked to English law for guidance (see paragraph 15 of McDonald
v Parish of St Helier [2005] JRC 074 and paragraph 23 of the judgment of
the Court of Appeal in Jeanne v Jersey Telecom Limited [2009] JCA
138). Neither counsel suggested
that any principles of Norman or French law were of assistance.
346. The starting point is the House of Lords
decision in Addis v Gramophone Co Limited [1909] AC 488, in which Mr
Addis had been employed as the manager of the employer’s business in
Calcutta, under a contract of employment in which he could be dismissed by six
months’ notice without cause.
The employer gave him six months’ notice but replaced him
immediately, without waiting for the six months’ notice period to expire. It was held that Mr Addis could not
recover damages for injured feelings, mental distress or damage to his
reputation arising out of the manner of his dismissal or the loss he may
sustain from the fact that the dismissal of itself makes it more difficult for
him to obtain fresh employment. He
was entitled to the salary for the six months’ period, together with the
commission that he would have earned had he been allowed to manage the business
himself during this period.
347. In Johnson v Unisys Limited the employee
had been dismissed without a fair hearing. The issue was whether the implied term of
trust and confidence applied to his dismissal when the employer’s right
to dismiss the employee was strongly defended by the terms of the contract,
which stipulated that the employer could terminate the employee’s
employment on four weeks’ notice without cause. There were two reasons for the House of
Lords declining to apply this implied term to dismissal, quoting from the
judgment of Lord Hoffmann at paragraph 37:-
“37 The problem lies in extending or adapting
any of these implied terms to dismissal.
There are two reasons why dismissal presents special problems. The first is that any terms which the
courts imply onto a contract must be consistent with the express term. Implied terms may supplement the
express terms of the contract but cannot contradict them. Only Parliament may actually override
what the parties have agreed. The
second reason is that judges, in developing the law, must have regard to the
policies expressed by Parliament in legislation. Employment law requires a balancing of
the interests of employers and employees, with proper regard not only to the
individual dignity and worth of the employees but also to the general economic
interest. Subject to observance of
fundamental human rights, the point at which this balance should be struck is a
matter for democratic decision. The
development of the common law by the judges plays a subsidiary role. Their traditional function is to adapt
and modernise the common law. But
such developments must be consistent with legislative policy as expressed in
statutes. The courts may proceed in
harmony with Parliament but there should be no discord.”
348. Dealing with the effect of such an express
term, he said this at paragraphs 39-42:-
“39 The effect of such a provision at common law
was stated with great clarity by McLachlin J of the Supreme Court of Canada in
Wallace v United Grain Growers Ltd (1997) 152 DLR (4th) 1, 39:-
‘The action for wrongful
dismissal is based on an implied obligation in the employment contract to give
reasonable notice of an intention to terminate the relationship (or pay in lieu
thereof) in the absence of just cause for dismissal … A ‘wrongful
dismissal’ action is not concerned with the wrongness or rightness of the
dismissal itself. Far from making
dismissal a wrong, the law entitled both employer and employee to terminate the
employment relationship without cause.
A wrong arises only if the employer breaches the contract by failing to
give the dismissed employee reasonable notice of termination. The remedy for this breach of contract
is an award of damages based on the period of notice which should have been
given.’
49 Likewise
in Malloch v Aberdeen Corpn [1971] 1 WLR 1578, 1581 Lord Reid said:
‘At common law a master is not bound to hear his
servant before he dismisses him. He
can act unreasonably or capriciously if he so chooses but the dismissal is
valid. The servant has no remedy
unless the dismissal is in breach of contract and then the servant’s only
remedy is damages for breach of contract.’
41 The
action for wrongful dismissal could therefore yield no more than the salary
which should have been paid during the contractual period of notice. In the present case Mr Johnson’s
letter of engagement referred to terms and conditions of employment contained
in the company’s employee handbook, which stipulated expressly that
‘The company reserves the right to make payment in lieu of
notice’. Unisys exercised
that right.
42 My
Lords, in the face of this express provision that Unisys was entitled to
terminate Mr Johnson’s employment on four weeks’ notice without any
reason, I think it is very difficult to imply a term that the company should
not do so except for some good cause and after giving him a reasonable
opportunity to demonstrate that no such cause existed.”
349. Having summarised the statutory system
established in England dealing with unfair dismissal, he concluded in
paragraphs 56 – 58:-
“56 Part X of the Employment Rights act 1996
therefore gives a remedy for exactly the conduct of which Mr Johnson
complains. But Parliament had
restricted that remedy to a maximum of £11,000, whereas Mr Johnson wants
to claim a good deal more. The
question is whether the courts should develop the common law to give a parallel
remedy which is not subject to any such limit.
57 My
Lords, I do not think that it is a proper exercise of the judicial function of
the House to take such a step.
Judge Ansell, to whose unreserved judgment I would pay respectful
tribute, went in my opinion to the heart of the matter when he said:
‘There is not one hint in the authorities that the
… tens of thousands of people that appear before the tribunals can have,
as it were, a possible second bite in common law and I ask myself, if this is
the situation, why on earth do we have this special statutory framework? What is the point of it if it can be
circumvented in this way? …. It would mean that effectively the statutory
limit on compensation for unfair dismissal would disappear;’
58 I
can see no answer to these questions.
For the judiciary to construct a general common law remedy for unfair
circumstances attending dismissal would be to go contrary to the evident
intention of Parliament that there should be such a remedy but that it should
be limited in application and extent.”
350. Lord Hoffmann then went on to consider obiter
the consequences if the disciplinary procedures were express terms of the
contract, concluding at paragraph 66:-
“66 My Lords, given this background up to the
disciplinary procedures, I find it impossible to believe that Parliament, when it
provided in section 3(1) of the 1996 Act that the statement of particulars of
employment was to contain a note of any applicable disciplinary rules, or the
parties themselves, intended that the inclusion of those rules should give rise
to a common law action in damages which would create the means of circumventing
the restrictions and limits which Parliament had imposed on compensation for
unfair dismissal. The whole of the
reasoning which led me to the conclusion that the courts should not imply a
term which has this result also in my opinion supports the view that the
disciplinary procedures do not do so either. It is I suppose possible that they may
have contractual effect in determining whether the employer can dismiss
summarily in the sense of not having to give four week’s notice or
payment in lieu. But I do not think
that they can have been intended to qualify the employer’s common law
power to dismiss without cause on giving such notice, or to create contractual
duties which are independently actionable.”
351. These established principles were confirmed as
part of the law of Jersey by the Court in McDonald v St Helier, where
Sir Michael Birt, then Deputy Bailiff, summarised the position at paragraph 15
in this way:-
“15 Under the established law, damages for
dismissal in breach of contract are limited to the amount the employee would
have earned had he been given proper notice as provided for in the
contract. The reason for this is
that the employer has an unfettered freedom to dismiss an employee at will,
with or without reason, provided that the contractual notice period is
given. The employer can act
unreasonably or capriciously if he so chooses but the dismissal is valid (per
Lord Reid in Malloch v Aberdeen Corporation [1971] 2 All ER 1278 at 1282). To any claim by an employee that he has
been dismissed without the proper notice or otherwise in breach of contract and
that he should have damages for loss of earnings extending beyond the notice
period, the employer can reply that he has the legal right to dismiss on notice
at any time (with or without reason or without having to give any reason) so
that the employee cannot prove on the balance of probabilities that his
employment would have continued beyond the notice period. On the contrary, given that, by
definition, the employer has decided to dismiss the employee, the high
probability is that the employer does not wish the employment to continue and
would therefore exercise his right to dismiss on notice if this were
necessary.”
352. However, he went on to make this observation at
paragraph 20:-
“The unfettered right of the
employer to dismiss on notice, however capriciously, is of course subject to
any other provision of the contract.
For example, it would theoretically be possible for a contract to provide
expressly that an employee could not be dismissed in any circumstances, even on
notice, unless a disputes panel agreed to the decision. In that event the normal unfettered
right of the employer to dismiss on notice would by agreement have been fettered
to the extent provided in the contract.
That would in turn affect consideration of the measure of damages in the
event of a breach by the employer.”
353. In Eastwood v Magnox Electric Plc and McCabe
v Cornwall County Council [2005] 1 AC 503, two appeals involving employees
whose employment was terminable on notice without cause, Lord Nicholls gave
this overview of the decision in Johnson v Unisys:-
“12 This development of the common law, however
desirable it may be, faces one overriding difficulty. Further development of the common law
along these lines cannot co-exist satisfactorily with the statutory code
regarding unfair dismissal. A
common law obligation having the effect that an employer will not dismiss an
employee in an unfair way would be more than a major development of the common
law of this country. Crucially, it
would cover the same ground as the statutory right not to be dismissed
unfairly, and it would do so in a manner inconsistent with the statutory
provisions. In the statutory code,
Parliament has addressed the highly sensitive and controversial issue of what
compensation should be paid to employees who are dismissed unfairly. This code is now an established and
central part of this country’s employment law. The code has limited the amount payable
as compensation. In 1971 the limit
was £4,160. Reflecting
inflation, this limit was raised periodically up to £12,000 in 1998. In the following year (Employment
Relations Act 1999, section 34 (4)) the statutory maximum was raised in one bound
to £50,000. From there it has
risen to the present figure of £55,000.
13 In
fixing these limits on the amount of compensatory awards Parliament has
expressed its view on how the interests of employers and employees, and the
social and economic interests of the country as a whole, are best balanced in
cases of unfair dismissal. It is
not for the courts to extend further a common law implied term when this would
depart significantly from the balance set by the legislature. To treat the statutory code as
prescribing a floor and not a ceiling would do just that. A common law action for breach of an
implied term not to be dismissed unfairly would be inconsistent with the
purpose Parliament sought to achieve by imposing limits on the amount of
compensatory awards payable in respect of unfair dismissal. It would also be inconsistent with the
statutory exclusion of the statutory right where an employee had not been
employed for a qualifying period or had reached normal retiring age or the age
of 65 and, further, with the parliamentary intention that questions of unfair
dismissal should be dealt with by specialised tribunals and not the ordinary
courts of law.
14. I
recognise that, by establishing a statutory code for unfair dismissal,
Parliament did not evince an intention to circumscribe an employee’s
rights in respect of wrongful dismissal.
But Parliament has occupied the field relating to unfair dismissal. It is not for the courts now to expand a
common law principle into the same field and produce an inconsistent
outcome. To do so would,
incidentally, have the ironic consequence that an implied term fashioned by the
courts to enable employees to obtain redress under the statutory code would end
up supplanting part of that code.”
354. He then referred at paragraph 15 to the
demarcation problems that the decision in Johnson v Unisys Limited gave
rise to:-
“15 As was to be expected, the decision in
Johnson v Unisys Ltd [2003] 1 AC 518 has given rise to demarcation and other
problems. These were bound to
arise. Dismissal is normally the
culmination of a process. Events
leading up to a dismissal decision take place during the subsistence of an
employment relationship. If an implied
term to act fairly, or a term to that effect, applies to events leading up to
dismissal but not to dismissal itself unsatisfactory results become
inevitable.”
355. He then gave this guidance in relation to
identifying the boundary of what he described as “the Johnson Exclusion
Area”:-
27 Identifying
the boundary of the ‘Johnson exclusion area’, as it has been
called, is comparatively straightforward.
The statutory code provides remedies for infringement of the statutory
right not to be dismissed unfairly.
An employee’s remedy for unfair dismissal, whether actual or
constructive, is the remedy provided by statute. If before his dismissal, whether actual
or constructive, an employee has acquired a cause of action at law, for breach
of contract or otherwise, that cause of action remains unimpaired by his
subsequent unfair dismissal and the statutory rights flowing therefrom. By definition, in law such a cause of
action exists independently of the dismissal.
28 In
the ordinary course, suspension apart, an employer’s failure to act
fairly in the steps leading to dismissal does not of itself cause the employee
financial loss. The loss arises
when the employee is dismissed and it arises by reason of his dismissal. Then the resultant claim for loss falls
squarely within the Johnson exclusion area.
356. In Edwards v Chesterfield Royal Hospital NHS
Foundation Trust and Botham v Ministry of Defence [2012] 2AC 22, the
Supreme Court considered whether the reasoning in Johnson v Unisys
precludes the recovery of damages for loss arising from the unfair manner of a
dismissal in breach of an express term of an employment contract, holding that
it did so. The express terms in
respect of both employees related to a disciplinary procedure under contracts
which were terminable by the employer without cause. The case is helpful for the obiter
comments made about contracts which can only be terminated for cause.
357. Baroness Hale, in her dissenting judgment,
recognised at paragraph 112 that the great majority of contracts of employment
gave both the employer and the employee the right to terminate their
relationship on giving the prescribed period of notice:-
“113 But
let us suppose a contract of employment where the employer is only entitled to
dismiss the employee for good cause.
Rightly or wrongly, most university teachers employed under the
contracts of employment which were current in the 1960s believed that they
could only be dismissed for cause.
If judges, instead of being office holders, were employed under
contracts of employment, they could only be dismissed for cause. Under such a contract, if the employer dismisses
the employee without good cause, the employee is entitled to be compensated for
the consequences of the loss of the job.
Obviously, the calculation of damages will have to take account of
contingencies such as the possibility of good cause arising in the future. This is the application of the ordinary
principles of the law contract.”
358. She then went on at paragraph 121:-
121 We
have seen how the ‘Johnson exclusion area’ has been productive of
anomalies and difficulties. There
is no reason at all to extend it any further than the ratio of that case. As the Court of Appeal held in this
case, it should be limited to the consequences of dismissal in breach of the
implied term of trust and confidence.
The House of Lords was persuaded that the common law implied term,
developed for a different purpose, should not be extended to cover the
territory which Parliament had occupied.
In fact, the territory which Parliament had occupied was the lack of a
remedy for loss of a job to which the employee had no contractual right beyond
the contractual notice period.
Parliament occupied that territory by requiring employers to act fairly
when they dismissed their employees.
But there was and is nothing in the legislation to take away the
existing contractual rights of employees.
There was and is nothing to suggest that Parliament intended to limit
the entitlement of those few employees who did and do have a contractual right
to the job, the right not to be dismissed without cause. It is for that reason that I am afraid
that I cannot agree that the key distinction is between the consequences of
dismissal and the consequences of other breaches. The key distinction must be between
cases which must rely on the implied term to complain about the dismissal and
cases which can rely on an express term.
122 I
am uncertain as to how the majority would regard the case of an employee with
the contractual right only to be dismissed for cause. Like Lord Kerr JSC, I am puzzled as to
how it can be possible for an employee with a contractual right to a particular
disciplinary process to enforce that right in advance by injunction but not
possible for him to claim damages for its breach after the event. And I am also puzzled why it should make
a difference if the right to claim damages is expressly spelled out in the
contract.
359. Lord Mance made reference at paragraph 96 to
the first instance decision of King v University Court of the University of
St Andrews [2002] IRLR 252 where the claimant’s contract could only
be terminated “for good cause shown”. Distinguishing Johnson
v Unysis, it was held that before any dismissal a prior hearing and
investigation should have been conducted. What damages could be recovered was not
discussed, causing Lord Mance to comment:-
“In any event, the decision,
at first instance on a preliminary issue, concerned a contract very different
to the present, in particular a contract containing an express term which was
treated as involving an obligation not to dismiss save for good cause shown.
The decision does not assist on the issues now before the Supreme Court.”
360. Lord Mance then went on at paragraph 105 to
address the position where there was such a contract:-
“The case of an employee with
an express contractual right not to be dismissed save for cause is not before
us, and gives rise to different issues to those which are. Damages for wrongful
dismissal in breach of such a contract would on the face of it be measured on
the basis that the contract would have continued unless and until the employee
left, retired or gave cause for dismissal (in relation to the prospects of all
of which an assessment would have to be made), but questions would no doubt
also arise as to whether the employee had accepted or had to accept the
dismissal and/or had to mitigate or had mitigated his or her loss”.
361. For
completeness, we should make reference to what is known as the Gunton
extension, explained by Lord Dyson in Edwards v Chesterfield at
paragraph 47 in this way:-
“48 Gunton
v Richmond-upon-Thames London Borough council [1981] Ch 448 was a wrongful
dismissal case. The claimant was
employed under a contract of service terminable on one month’s
notice. Regulations prescribing a procedure
for the dismissal of an employee on disciplinary grounds were incorporated into
his contract. The employer gave one
month’s notice of termination, but without first having followed the
prescribed disciplinary procedure in all respects. It was held by the Court of Appeal by a
majority that the employee could not lawfully be dismissed on a disciplinary
ground until the procedure had been properly carried out and that his dismissal
was accordingly wrongful. The
measure of damages for wrongful dismissal was loss of wages up to the date on
which the contract could properly have been determined by the employer (on an
application of the ‘least onerous’ principle: see McGregor on
Damages, 18th ed (2009), para 8-094).
It was held that the period by reference to which the damages were to be
assessed was a reasonable period for carrying out the disciplinary process plus
one month: see per Buckley LJ, at p. 470, and per Brightman LJ, at p
474.”
362. The rationale underlying this established case
law is that where the employer has the contractual right to dismiss the
employee without cause, damages for such dismissal are limited to the amount
the employee would have earned had he been given proper notice, as provided for
in the contract. As Baroness Hale
said in Edwards v Chesterfield, the majority of contracts of employment
give both the employer and the employee the right to terminate the relationship
without cause on giving the prescribed period of notice, and that was the
position in Addis, Johnson v Unisys, Eastwood v Magnox and Edwards v
Chesterfield. Any issues as to
the fairness of those dismissals are governed by the unfair dismissal
employment legislation, in England the Employment Rights Act and in Jersey the
Jersey Employment Law.
363. However, none of these cases address the
position where the employer’s right to terminate the relationship has
been contractually fettered, so that as here, the SEB could only terminate Mr
Alwitry’s employment for the reasons set out in Schedule 18.2, namely for
cause. The SEB had no cause to
terminate Mr Alwitry’s employment. His purported dismissal was therefore
invalid and there is no notice period to act as a restraint on damages, as
acknowledged by Lord Mance in Edwards v Chesterfield, and by Sir Michael Birt
in McDonald v Parish of St Helier.
364. We are not concerned here with the fairness of
Mr Alwitry’s dismissal, but with its validity, and having found it to be
invalid, there is no basis that we can see upon which we can properly restrict
damages to the notice period required for a valid dismissal for cause. The SEB cannot claim that it had the
right to dismiss Mr Alwitry without cause on notice, the contractual position
that underlies the Johnson Exclusion Area. It had no such right and Mr Alwitry,
having proved his dismissal invalid, can claim for the loss of his employment.
365. We therefore conclude that damages in this case
do not come within the Johnson Exclusion Area and are not limited to any period
of contractual notice or any Gunton extension.
366. We turn finally to the issue of whether Mr
Alwitry can recover punitive or exemplary damages for this breach of contract.
Exemplary or punitive damages
367. We agree with the Complaints Board that
procedurally Mr Alwitry has been treated most unfairly. He was given no opportunity to answer
the charges against him or indeed given any indication that the hospital
management had reached the point where it was considering terminating his
employment before he had even started work and he was denied any right to
appeal. There is some force in this
written submission from Advocate Chiddicks:-
“The absence of any due process, and the deliberate avoidance
of any disciplinary procedure by Mr Riley’s ‘pre-emptive
strike’, has meant that matters which might well have been explained,
clarified and resolved at the time have instead accumulated in the minds of
those whose opinions of Mr Alwitry deteriorated from ‘charming’ and
‘outstanding’ at interview to ‘atrocious’ and even
‘aggressive’ by the point of dismissal. As Mr Siodlak put it at the close of his
evidence, ‘tunnel vision had set in’ and ‘he had become the
bad guy, and we were the good guys and probably it was a bit more grey than
that.’
368. There is also some force in the criticism made
by Advocate Chiddicks of Mr Riley, namely that there are always two sides to
any story, as any human resources director would know. For this reason, Mr Alwitry’s side
should have been heard before describing his behaviour as “atrocious” or “aggressive”
or “duplicitous” and
procuring his dismissal without notice.
We can only agree that due process matters.
369. That said, Advocate Chiddicks was unable to
find any authority from this jurisdiction for the award of exemplary or
punitive damages in cases of breach of contract. He cited the House of Lords decision in Rookes
v Barnard [1964] AC 1129, where the House of Lords held that exemplary damages
could be awarded in two circumstances, namely:-
(i) Cases of “oppressive, arbitrary or
unconstitutional action by the servants of the governments” and
(ii) Cases in which “the defendant’s
conduct has been calculated by him to make a profit for himself which may well
exceed the compensation payable to [ the claimant].
370. That case, however, concerned an action in the
tort of intimidation and Mr Alwitry has
withdrawn all of his claims in tort. Lord Devlin explained at page
1221:-
“Exemplary damages are essentially different from
ordinary damages. The object of
damages in the usual sense of the term is to compensate. The object of exemplary damages is to
punish and deter. It may well be
thought that this confuses the civil and criminal functions of the law; and
indeed, so far as I know, the idea of exemplary damages is peculiar to English
law.”
He went on to say at page 1127:-
“Exemplary damages can
properly be awarded whenever it is necessary to teach a wrongdoer that tort
does not pay.”
371. On the contrary, it is long established that
damages in English common law are not available to compensate for the manner of
an employee’s dismissal. As
Lord Atkinson said in Addis v Gramophone Company at page 4:-
“I have always understood
that damages for breach of contract were in the nature of compensation, not
punishment, and that the general rule of law applicable to such cases was that
in effect stated by Cockburn CJ in Engel v Fitch in these words:
‘By the law of England as a general rule a vendor who
from whatever cause fails to perform his contract is bound, as was said by Lord
Wensleydale in the case referred to, to place the purchaser, so far as money
will do it, in the position he would have been in if the contract had been
performed. If a man sells a cargo
of goods not yet come to hand, but which he believes to have been consigned to
him from abroad, then the goods fail to arrive, it will be no answer to the
intended purchaser to say that a third party who had engaged to consign the
goods to the seller has deceived or disappointed him. The purchaser will be entitled to the
difference between the contract price and the market price’
In Sikes v Wild Lord Blackburn says:
‘I do not see how the
existence of misconduct can alter the rule of law by which damages for breach
of contract are to be assessed. It
may render the contract voidable on the ground of fraud or give a cause of
action for deceit, but surely it cannot alter the effect of the contract itself;’”
Exemplary damages were refused in that case.
372. The award of exemplary or punitive damages in
tortious claims following Rookes v Barnard was recognised in this
jurisdiction in West v Lazard Brothers [1993] JLR 165, and Hayden-Taylor
v Canopius Underwriting Limited and others [2014] JRC 221, but there is no
authority for the award of such damages in cases of breach of contract, let
alone employment contracts. In our
view, damages for breach of contract in this jurisdiction are in the nature of
compensation, not punishment, and exemplary or punitive damages will not be
awarded in this case.
373. We would add that even if we had the
jurisdiction to award exemplary or punitive damages, we would have declined to
do so because of our finding that the hospital management acted in good faith
in the interests of the General Hospital.
Conclusion
374. In conclusion we find that the SEB’s
termination of Mr Alwitry’s contract of employment was invalid and that
the damages to be awarded to him are not limited by the Johnson Exclusion Area.
Those damages are to be assessed on
the basis of compensation, not punishment.
Authorities
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Data Protection (Jersey) Law 2005.
Administrative Decisions Review
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Regina v Hull University Visitor
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McClelland v Northern Ireland General
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Grove
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Johnson v Unisys
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Edwards v Chesterfield
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McDonald
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Pothier Traite des Obligations
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La
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Persimmon Homes
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Omilaju v Waltham
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